A new user coming from Roon

Hi
I’m a new user , trying to move from Roon (Subscription runs out in jan )- looking for alternatives
so using Audivirna for the first time - and already I’m getting " File not available for play back " It’s not good start for me…although I like the look

I’m using a Mac Studio M1 Max 64 GB Sonoma

Thanks

Ray

Hi @remixray1962,

Can you send us a copy of the "Debug Info“ when you have this issue? You can get it in Audirvana Settings>My account.

Note: When you click on the Debug Info button, Audirvana automatically copies all its content. Please paste it in response to this message.

Audirvana Studio 2.9.3 (20903)

macOS 14.6.1 ARM64 with 64GB physical RAM

Speedy reply ! impressed

Connected account of : Ray Thomas

NETWORK
Status: available

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 3 folders
AUTO: /Volumes/Music Master Copy/Main Music
AUTO: /Volumes/Music/DJ Services/Mastermix/Mastermix Grandmaster
AUTO: /Volumes/Music/Main Music
iTunes/Music library synchronization: not synchronized
Library database path: /Users/raymondthomas/Library/Application Support/Audirvana/AudirvanaDatabase.sqlite

Folders synchronization in progress:
/Volumes/Music/Main Music
Deep Synch: yes
Scanning 52413/165360: /Volumes/Music/Main Music/Deep Dance/DA_CON03/Deep - Dance Control 03.cue

Folders queued for synchronization:
/Volumes/Music/DJ Services/Mastermix/Mastermix Grandmaster
Deep Synch: yes

Local audio files fingerprinting
Fingerprinting track 1083/35997 : /Volumes/Music/Main Music/100 Hits Collections/100 Hits Summer/CD 3/12. Dannii Minogue; Riva - Who Do You Love Now (Stringer).mp3

Remote Control server:
Listening on on port 60607

ACTIVE STREAMING SERVICES
TIDAL: Connected as PREMIUM

APPEARANCE SETTINGS:
UI theme: dark
Font size: regular
Language: System language
Show album covers in tracks list: yes
Source list sorted:
My Music
Radios
Podcasts
Streaming
Local
Startup view: My Music: Albums
Show local extended in source list: no
Use media keys: yes
Use media keys for volume control: yes
Use Apple Remote: yes
Number of paired remotes: 0
Remote pairing code required: yes
Screen saver disabled: no

=================== AUDIO DEVICE ========================

Active method: Local

Max. memory for audio buffers: 62464MB

Local Audio Engine: CoreAudio
Exclusive access: ON
Integer mode: ON
Use max I/O buffer size: OFF
Actual I/O buffer frame size: 512

Preferred device:
Built-in Output
Model UID:
UID:

Active Sample Rate: 44.1kHz
Hog Mode is off

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:External Headphones
Manufacturer: Apple Inc.
Model name: Apple Inc. External Headphones
Model UID: Codec Output
UID: BuiltInHeadphoneOutputDevice
ID 0x67

4 available sample rates up to 96000Hz
44100
48000
88200
96000
Audio buffer frame size : 14 to 4096 frames
Current I/O buffer frame size : 512

Volume Control
Physical: Yes
Virtual: Yes
Max volume alert: Enabled

MQA capability
Auto-detect MQA devices: Yes
Not automatically detected, user set to not MQA

DSD capability
Unhandled (PCM conversion) with boost gain of 6dB

Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x68 2 channels starting at 1
4 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz

4 physical formats
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz

Local devices found : 5
Device #0: ID 0x6e DELL U3223QE
Manufacturer: DEL
Model UID: 10AC7A42-0000-0000-0D22-010380462778
UID: 10AC7A42-0000-0000-0D22-010380462778
Model name: DELL U3223QE
Device #1: ID 0x36 USB SPDIF Adapter
Manufacturer: Generic
Model UID: USB SPDIF Adapter:0BDA:4E27
UID: AppleUSBAudioEngine:Generic:USB SPDIF Adapter:202110200032:1
USB Vendor ID: 0x0bda
USB Product ID: 0x4e27
Model name: Generic USB SPDIF Adapter
Device #2: ID 0x67 External Headphones
Manufacturer: Apple Inc.
Model UID: Codec Output
UID: BuiltInHeadphoneOutputDevice
Model name: Apple Inc. External Headphones
Device #3: ID 0x61 Mac Studio Speakers
Manufacturer: Apple Inc.
Model UID: Speaker
UID: BuiltInSpeakerDevice
Model name: Apple Inc. Mac Studio Speakers
Device #4: ID 0x53 Microsoft Teams Audio
Manufacturer: Microsoft Corp.
Model UID: MSLoopbackDriverDevice_ModelUID
UID: MSLoopbackDriverDevice_UID
Model name: Microsoft Corp. Microsoft Teams Audio

UPnP

UPnP devices found : 0

Chromecast

Chromecast devices found : 0

Based on what I can see in your settings, you should get this error, can you send a screenshot of Audirvāna while you get it?

Can you show me the top of the software?

Go to setting /local and check that your 3 folders of music are actually connected atm.
If you have for some reason lost a connection the folders will still stay there, and the albums will show, but they are greyed out like what is appearing on your screenshot.
Try to do a force rescan of your folders and try to open an album after the rescans.

1 Like

I would also suggest that you reduce your Max Audio Buffer down from 62 gb of your available 64 gb. I would go for somewhere between 8-12 given your significant memory supply on the Mac.

1 Like

Hi all

many thanks for all of the advice ( Much Quicker than Roon ! - Just saying )
I have reduced the buffer to 12 and I have re scanned the folders - I tested on file and it played - BUT - I now have the beach ball of death on Audrivana - so I will live a while and see what happens ( Can’t stop the music - unlike the Village people LOL ) so I will step away for a while

ray