"Artists" View Dysfunctional

Hi, anybody got any ideas on this one?

I’m running latest version of Audirvana on Mac OS 10.11.6 El Capitan with 4GB RAM and an Intel 4 x core processor. All music files in my library are either m4a or flac. Sys opt Audirvana priority set to very high. I am not synchronising with iTunes.

“Albums” and “Tracks” view works fine, but “Artists” is hopeless - screen will not scroll, cannot select any items, cannot change between Album Artists etc. Window contents shimmer and freeze. Program itself doesn’t freeze and I can change back to “Album” or 'Tracks" view and they work fine.

No other problems running Audirvana, which BTW I’m very happy with.

BTW all music files are on the system internal SSD (had the same problem with old internal HDD

I’m really fishing here, but at least try all the three database maintenance tasks (check, reindex, defragment) if you haven’t already; Won’t take long on an SSD.
If that does nothing, also try a lower priority and/or turn the whole sysoptimizer off - that kind of tweaking might well backfire.

Hi Jannek

Thanks for your suggestions - tried all and no joy I’m afraid. It’s strange that all other aspects of the program work just fine, just artists view that is completely hopeless. I’m hoping one of the Audirvana team will pick up on my post and come up with a solution. Thanks again.

Hello @simon996, have you experienced this issue with other app for example with iTunes?

Hi Damien

No, this is the only app that I have this problem with. iTunes runs with no problems.

Simon

Hi again Damien

Do you have any ideas on what’s going on with my artists view and hopefully any solutions.

Simon

Do you know if the file you ahve are DRM protected? There are tracks that can’t be played outside of iTunes (they are thus skipped in Audirvana):

  • the DRM protected tracks (usually files ending with .m4p), due to the copy protection mechanism, like the ones coming from Apple Music

  • the iCloud/iTunes Match tracks, using an iTunes specific protocol for retrieving the audio data. To get them to play in Audirvana, you need to download all the songs you want to play thru Audirvana into your computer library by clicking the cloud icon present showing the album is in the cloud, not the library.

  • the tracks in a Home Sharing library, for same reason (using an Apple non public sharing protocol). If you are using this, there is a workaround that consists in sharing the audio files on the server (to be able to access them from the Finder on the client Mac), and then import the track files in iTunes, or just add the shared folder to the synchronized list in the Library page of Audirvana preferences. This way, standard file sharing protocol is used, and Audirvana is able to access the audio files.

Hi Damien

None of my audio files are DRM protected. I don’t use the iTunes sync, I converted any DRM protected files in iTunes to .m4a and copied all to a separate folder. The rest of the music files are flac - either ripped from CDs or downloads.

Album view works just fine and no problems viewing or playing any tracks. It’s just that artists view simply doesn’t work. I tried to do a screen grab to show you, but doing that sends the whole screen into a mess. Seems to be a graphic problem rather than audio.

S

BTW, my graphics card is Intel Iris Pro Graphics 6200 1536 MB on a 21.5" iMac running Mac OS 10.11.6 El Capitan

Can you check the database integrity using the command in the Maintenance section of the preferences page?

If it fails, then you may want to restore from a backup, or delete the file AudirvanaPlusDatabaseV2.sqlite to restart from scratch.
It is located in ~/Library/Application Support/Audirvana
To access ~/Library with the Finder, you can use its Go menu while pressing the option (or alt) key. This reveals the Library command in this Go menu.

Special Warning : When you delete the file AudirvanaPlusDatabaseV2.sqlite, you will lose all the Playlists you created in Audirvana. However, you can back-up all those Playlists by exporting them before deleting the database file.

Hi Damien

Yep, tried all that - no effect.
Have now completely uninstalled Audirvana and re-installed including latest update, but same problem persists.

S

I can only think of one thing after all this… What if there’s some Really weird metadata on some album or track?

Thanks for the suggestion. My music files are stored in several different folders and if I remove all but one folder from sync with Audirvana there is some improvement in “Artists View”, but it still doesn’t work quite right. I have edited quite a lot of meta data using PerfectTunes.

I’ll play around with which music files I sync with Audirvana and see what happens.

Thanks again

Simon