Audirvana stops playing music

I have had a problem for several days. Audirvana stops playing music, I can’t cope with it even though I have read many posts about it. I am asking for tips. I am asking for tips on how to submit debug info?

In Audirvana open Show settings (top right), then select My Account.
Click on the Debug Info button. This will open up the Debug Info and also automatically copy it’s contents to the clipboard. Which you can paste here in a message.

Hi
I tried to do that but as a new user I can only send 20 lines of text. So I asked how to send debug info.

Disable upsampling and try again.

Hello @TomWK ,

Have you tried to disable upsampling as @bitracer recommendation?

Hi Antoine
I don’t use upsampling. Audirvana ran for several months without any problems. It has been getting worse for a month, more and more stuttering. I can’t upload the debug file because as a new forum user I get a block when trying to upload. Can I send the debug file directly to your address?

Now you should be able to send the debug info here :wink:

Audirvana Studio 1.12.2 (11202)

Windows 10 (19044) with 16GB physical RAM

Connected account of : Tomasz Wawrzyniak

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: ON

LIBRARY SETTINGS:
Sync list: 5 folders
AUTO: \QNAP-Serwer\Muzyka\Etno, Folk
AUTO: \QNAP-Serwer\Muzyka\Filmowa
AUTO: \QNAP-Serwer\Muzyka\Jazz
AUTO: \QNAP-Serwer\Muzyka\Klasyczna
AUTO: \QNAP-Serwer\Muzyka\Rock
Library database path: C:\Users\Fujitsu\AppData\Local\Audirvana\Audirvana\AudirvanaDatabase.sqlite

Remote Control server:
Listening on 192.168.0.9 on port 60013

ACTIVE STREAMING SERVICES
TIDAL: Connected as PREMIUM

=================== AUDIO DEVICE ========================

Preferred device: LinTech GmbH Frankie-UPnP/AV Model UID:LinTech GmbH Frankie-UPnP/AV UID:uuid:3faf96e2-fc8f-1a59-2af1-0017918029bb

Selected device:
UPnP device at http://192.168.0.5:49153/uuid-3faf96e2-fc8f-1a59-2af1-0017918029bb/description.xml
Frankie-UPnP/AV
Manufacturer: LinTech GmbH
Model Name:
Model UID: LinTech GmbH Frankie-UPnP/AV
UID: uuid:3faf96e2-fc8f-1a59-2af1-0017918029bb

6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000
Volume control: No
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to MQA Decoder
DSD capability: DSD via PCM 1.0
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
Avoid RAW PCM streams: Yes
UPnP/DLNA supported protocols:
http-get::audio/aac:
http-get::audio/aacp:
http-get::audio/3gpp:
http-get::audio/3gpp2:
http-get::audio/mp4:
http-get::audio/mpeg4-generic:
http-get::audio/m4a:
http-get::audio/mpeg4:
http-get::audio/x-mp4:
http-get::audio/x-m4a:
http-get::audio/mpegurl:
http-get::audio/x-mpegurl:
http-get::audio/ac3:
http-get::audio/aiff:
http-get::audio/x-aiff:
http-get::audio/aif:
http-get::audio/x-aif:
http-get::audio/mp1:
http-get::audio/mp2:
http-get::audio/mp3:
http-get::audio/x-mp3:
http-get::audio/mpeg:
http-get::audio/x-mpeg:
http-get::audio/mpeg3:
http-get::audio/mpa:
http-get::audio/flac:
http-get::audio/x-flac:
http-get::audio/mkv:
http-get::audio/x-matroska:
http-get::audio/ape:
http-get::audio/x-ape:
http-get::audio/monkeysaudio:
http-get::audio/x-monkeysaudio:
http-get::audio/monkeys-audio:
http-get::audio/x-monkeys-audio:
http-get::audio/mp4:
http-get::audio/m4a:
http-get::audio/x-mp4:
http-get::audio/x-m4a:
http-get::audio/mpeg4:
http-get::audio/musepack:
http-get::audio/x-musepack:
http-get::audio/mpc:
http-get::audio/x-mpc:
http-get::audio/vorbis:
http-get::audio/opus:
http-get::audio/ogg:
http-get::audio/x-ogg:
http-get::audio/x-ms-wma:
http-get::audio/wma:
http-get::audio/wav:
http-get::audio/x-wav:
http-get::audio/wave:
http-get::audio/x-wave:
http-get::audio/wavpack:
http-get::audio/x-wavpack:
http-get::audio/wv:
http-get::audio/x-wv:
DLNA 1.5: No
Gapless playback: Yes
Missing events workaround: No
Can play native DSD: No
Volume Control: scalar
Number of channels: 2
Use as stereo device only: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 16bit little endian 44.1kHz finite length
2 ch Integer PCM 24bit little endian 44.1kHz finite length
2 ch Integer PCM 16bit little endian 88.2kHz finite length
2 ch Integer PCM 24bit little endian 88.2kHz finite length
2 ch Integer PCM 16bit little endian 176.4kHz finite length
2 ch Integer PCM 24bit little endian 176.4kHz finite length
2 ch Integer PCM 16bit little endian 48kHz finite length
2 ch Integer PCM 24bit little endian 48kHz finite length
2 ch Integer PCM 16bit little endian 96kHz finite length
2 ch Integer PCM 24bit little endian 96kHz finite length
2 ch Integer PCM 16bit little endian 192kHz finite length
2 ch Integer PCM 24bit little endian 192kHz finite length

Current device transportInfo:
CurrentTransportState: PLAYING
CurrentTransportStatus: ERROR_OCCURRED
CurrentSpeed: 1
Current device MediaInfo:
NrTracks: 1
MediaDuration: 0:03:02
CurrentURI: http://192.168.0.9:49152/audirvana/audio_6.wav
CurrentURIMetadata:

dc:titleA Thousand Years</dc:title>
dc:creatorSting</dc:creator>
upnp:artistSting</upnp:artist>
upnp:genreRock</upnp:genre>
upnp:albumArtURIhttp://192.168.0.9:49152/audirvana/artwork_1_6.jpg</upnp:albumArtURI>
upnp:album2001-All This Time</upnp:album>
upnp:originalTrackNumber2</upnp:originalTrackNumber>
upnp:classobject.item.audioItem.musicTrack</upnp:class>
http://192.168.0.9:49152/audirvana/audio_6.wav


nextURI: http://192.168.0.9:49152/audirvana/audio_8.wav
nextURIMetadata:

dc:titlePerfect Love … Gone Wrong</dc:title>
dc:creatorSting</dc:creator>
upnp:artistSting</upnp:artist>
upnp:genreRock</upnp:genre>
upnp:albumArtURIhttp://192.168.0.9:49152/audirvana/artwork_0_8.jpg</upnp:albumArtURI>
upnp:album2001-All This Time</upnp:album>
upnp:originalTrackNumber3</upnp:originalTrackNumber>
upnp:classobject.item.audioItem.musicTrack</upnp:class>
http://192.168.0.9:49152/audirvana/audio_8.wav


PlayMedium: HDD
RecordMedium: NOT_IMPLEMENTED
WriteStatus: NOT_IMPLEMENTED

Current device AVT service description:

<?xml version="1.0"?> 1 0 TransportState no string STOPPED PLAYING TransportStatus no string OK ERROR_OCCURRED PlaybackStorageMedium no string PossiblePlaybackStorageMedia no string RecordStorageMedium no string PossibleRecordStorageMedia no string CurrentPlayMode no string NORMAL SHUFFLE REPEAT_ONE REPEAT_ALL RANDOM DIRECT_1 NORMAL TransportPlaySpeed no string 1 no RecordMediumWriteStatus string CurrentRecordQualityMode no string PossibleRecordQualityModes no string NumberOfTracks no ui4 0 2000 1 CurrentTrack no ui4 0 2000 1 CurrentTrackDuration no string CurrentMediaDuration no string CurrentTrackMetaData no string CurrentTrackURI no string AVTransportURI no string AVTransportURIMetaData no string NextAVTransportURI no string NextAVTransportURIMetaData no string RelativeTimePosition no string AbsoluteTimePosition no string RelativeCounterPosition no i4 AbsoluteCounterPosition no i4 CurrentTransportActions no string LastChange yes string A_ARG_TYPE_SeekMode no string ABS_TIME REL_TIME A_ARG_TYPE_SeekTarget no string A_ARG_TYPE_InstanceID no ui4 SetAVTransportURI InstanceID in A_ARG_TYPE_InstanceID CurrentURI in AVTransportURI CurrentURIMetaData in AVTransportURIMetaData SetNextAVTransportURI InstanceID in A_ARG_TYPE_InstanceID NextURI in NextAVTransportURI NextURIMetaData in NextAVTransportURIMetaData GetMediaInfo InstanceID in A_ARG_TYPE_InstanceID NrTracks out NumberOfTracks MediaDuration out CurrentMediaDuration CurrentURI out AVTransportURI CurrentURIMetaData out AVTransportURIMetaData NextURI out NextAVTransportURI NextURIMetaData out NextAVTransportURIMetaData PlayMedium out PlaybackStorageMedium RecordMedium out RecordStorageMedium WriteStatus out RecordMediumWriteStatus GetTransportInfo InstanceID in A_ARG_TYPE_InstanceID CurrentTransportState out TransportState CurrentTransportStatus out TransportStatus CurrentSpeed out TransportPlaySpeed GetPositionInfo InstanceID in A_ARG_TYPE_InstanceID Track out CurrentTrack TrackDuration out CurrentTrackDuration TrackMetaData out CurrentTrackMetaData TrackURI out CurrentTrackURI RelTime out RelativeTimePosition AbsTime out AbsoluteTimePosition RelCount out RelativeCounterPosition AbsCount out AbsoluteCounterPosition GetDeviceCapabilities InstanceID in A_ARG_TYPE_InstanceID PlayMedia out PossiblePlaybackStorageMedia RecMedia out PossibleRecordStorageMedia RecQualityModes out PossibleRecordQualityModes GetTransportSettings InstanceID in A_ARG_TYPE_InstanceID PlayMode out CurrentPlayMode RecQualityMode out CurrentRecordQualityMode Stop InstanceID in A_ARG_TYPE_InstanceID Play InstanceID in A_ARG_TYPE_InstanceID Speed in TransportPlaySpeed Pause InstanceID in A_ARG_TYPE_InstanceID Seek InstanceID in A_ARG_TYPE_InstanceID Unit in A_ARG_TYPE_SeekMode Target in A_ARG_TYPE_SeekTarget Next InstanceID in A_ARG_TYPE_InstanceID Previous InstanceID in A_ARG_TYPE_InstanceID SetPlayMode InstanceID in A_ARG_TYPE_InstanceID NewPlayMode in CurrentPlayMode GetCurrentTransportActions InstanceID in A_ARG_TYPE_InstanceID Actions out CurrentTransportActions

Current device RootDevice description:

<?xml version="1.0"?> 1 1 urn:schemas-upnp-org:device:MediaRenderer:1 Frankie-UPnP/AV LinTech GmbH http://www.lintech.de WLAN Audio Modul HBM11 6.4.0 http://www.lintech.de/produkt/wlan-audio-modul/ image/png 64 64 32 /uuid-3faf96e2-fc8f-1a59-2af1-0017918029bb/icon.png /uuid-3faf96e2-fc8f-1a59-2af1-0017918029bb/presentation.html uuid:3faf96e2-fc8f-1a59-2af1-0017918029bb urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /uuid-3faf96e2-fc8f-1a59-2af1-0017918029bb/urn-schemas-upnp-org-service-AVTransport-1.xml /uuid-3faf96e2-fc8f-1a59-2af1-0017918029bb/ctl-urn-schemas-upnp-org-service-AVTransport-1 /uuid-3faf96e2-fc8f-1a59-2af1-0017918029bb/evt-urn-schemas-upnp-org-service-AVTransport-1 urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /uuid-3faf96e2-fc8f-1a59-2af1-0017918029bb/urn-schemas-upnp-org-service-RenderingControl-1.xml /uuid-3faf96e2-fc8f-1a59-2af1-0017918029bb/ctl-urn-schemas-upnp-org-service-RenderingControl-1 /uuid-3faf96e2-fc8f-1a59-2af1-0017918029bb/evt-urn-schemas-upnp-org-service-RenderingControl-1 urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /uuid-3faf96e2-fc8f-1a59-2af1-0017918029bb/urn-schemas-upnp-org-service-ConnectionManager-1.xml /uuid-3faf96e2-fc8f-1a59-2af1-0017918029bb/ctl-urn-schemas-upnp-org-service-ConnectionManager-1 /uuid-3faf96e2-fc8f-1a59-2af1-0017918029bb/evt-urn-schemas-upnp-org-service-ConnectionManager-1

UPnP devices found : 1
Device #0Frankie-UPnP/AV UID: uuid:3faf96e2-fc8f-1a59-2af1-0017918029bb Location: http://192.168.0.5:49153/uuid-3faf96e2-fc8f-1a59-2af1-0017918029bb/description.xml

Max. memory for audio buffers: 3834MB

Local Audio Engine: WASAPI

Local devices found : 2
Device #0: Głośniki (Realtek High Definition Audio) Manufacturer: Microsoft Model UID: MMDEVAPI\AudioEndpoints UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{41a743b3-2940-46bd-bca5-35b5c5342427}#{e6327cad-dcec-4949-ae8a-991e976a79d2} Model Name: Głośniki (Realtek High Definition Audio)
Device #1: PL2409HD (Audio dla wyświetlaczy Intel(R)) Manufacturer: Microsoft Model UID: MMDEVAPI\AudioEndpoints UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{eec4c011-a832-4c81-9f75-69df1f08d918}#{e6327cad-dcec-4949-ae8a-991e976a79d2} Model Name: PL2409HD (Audio dla wyświetlaczy Intel(R))

Have you tried to remove software volume control?

Hello Antoine
Probably yes, but I’ll check again.

Hello Antoine
Playback may stop at the end of the track. I have to restart LinTech GmbH Frankie to play music.

Hello Antoine
Playback still stops. I have to restart LinTech GmbH Frankie to play music.