Audirvāna Studio Trial Extension

For some, not all.

It is included in the price, so it should be ready to use, need it or not.

2 Likes

Yes, but it wasn’t. That’s why some of us think the trial should be extended or a second trial made available.

1 Like

Bjr, ce qui est surprenant c’est que Audirvana plus 3.5 fonctionne parfaitement chez moi mais que AS a de gros problèmes de lecture alors que la configuration est la même. Ex: en mode UPnP seule la lecture des fichiers Master de Tidal et des fichiers hires de mon nas est possible. Autrement les fichiers Flac 16/44 se chargent mais ne sont pas lus… en mode USB la lecture des fichiers MQA de Tidal est mauvaise … ??? C’est incompréhensible. En 1 mois rien n a changé. Donc la seule solution est d’attendre plusieurs mois, de s’abonner pour un mois et de voir si le problème a disparu… J’ai connu des solutions meilleures. Cdt.

À mon avis, dans l’état actuel du lecteur et de ses utilitaires (remote manquante), il conviendrait d’en faire une beta publique jusqu’à ce qu’il atteigne une maturité qui le rendra propre à la commercialisation.

2 Likes

yes remote please

Hello everyone,

We understand that you ask for a trial extension as you have not been able to experience the Remote with Studio for the moment. We are still working on it and improving it.

As the Remote is still in work in progress and will be available in the next couple of weeks, for everyone wanting to get a trial extension, please send us a mail at [email protected] with the mail you use for your trial and we will give you 14 days extra time to your trial.

Note that since you may be a lot of people wanting it, our team will try to be as fast as possible to handle your extension request.

4 Likes

I would prefer a 30 day trial commencing at the point at which all major aspects of the program work properly. This will take longer than 14 days! - Or perhaps 1.4 for PC will fix everything.

5 Likes

@Antoine since it will take a couple of weeks before the remote will be ready, why not start a two weeks trail periode when the remote is ready to test?

This has the advantage that you will have enough time to index all those who want a remote trail period.

If you extend the trail now, you run the risk that the remote will not be available during the two weeks trail following this one and again, people will ask for a longer trail period.

You will save yourself and us, a lot of complaints and trouble if you first finish the remote and then instigate a ‘remote trail period’.

9 Likes

That’s a good point, actually we will communicate when the Remote will be available so the easiest way would be to respond to the mail we will send and the support team will handle the trial extension.

7 Likes

Thanks Damien.

Many thanks Damien for this proposition.
I will send an email to the support. :+1:

1 Like

Damien,
What is the correct Support E-Mail Address. The address “[email protected]” does not work for me!

I guess he forgot the ‘.com’, so try [email protected]

Thanks, I did not want to assume as it’s a French company.

Thank you Damien. That’s an equitable solution to the issues with your program.

1 Like

Bonjour Damien,
l’extension de l’essai de 15 jours est une bonne nouvelle pour moi car Audirvana Studio ne fonctionne pas correctement. La télécommande passe après la résolution des différents bugs dont je vous ai fait part et pour lesquels je n’ai pas encore eu de réponse.
Merci à vous.
Cordialement.

@Antoine
That’s a good point. Thank you for responding positively to our demand.

Have you tried updating Windows? Before updating Windows to version 21H1 (build 19043.1055), I could not get Studio (version 1.3) to play DSD files (without converting) in Windows 10 until now with kernel streaming. after the update it works. Go figure.

Thanks for the suggestion. Windows is fully up to date.