Audivarna not playing hi-res tracks

Hi there,

So, I’m having a problem streaming hi-res audio via Qobuz on Audirvana on my macbook pro. It can handle CD quality streaming but anything higher and songs cut out repeatedly during playback. I’ve been streaming over wifi but I’ve also used a solid ethernet connection to see if that helps - and it doesn’t. Anyone have any ideas? Thanks in advance. I will post the logfile separately below.

Welcome…
Please paste your debug information report here, so folks can help the best possible…
It is found here: Settings → My Account → Help → Debug info

:notes: :eye: :headphones: :eye: :notes:

Hello
May be your internet connexion is too slow. Can you performe a benchmark to get your bandwidth.

Thanks, the benchmark test is attached.

Thanks, here it is:

Audirvana Studio 2.9.5 (20906)

macOS Version 14.3 (Build 23D56) x86_64 with 16GB physical RAM

Connected account of : Alex Doherty

NETWORK
Status: available

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: OFF
Effects plugins NOT ACTIVE

UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None

LIBRARY SETTINGS:
Sync list: 0 folders
iTunes/Music library synchronization: not synchronized
Sort and display order: en
Library database path: /Users/alex2/Library/Application Support/Audirvana/AudirvanaDatabase.sqlite

Local audio files fingerprinting
Tracks with no MBID: 69

Remote Control server:
Listening on on port 52365

ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Studio

APPEARANCE SETTINGS:
UI theme: light
Font size: regular
Language: System language
Show album covers in tracks list: yes
Source list sorted:
My Music
Radios
Podcasts
Streaming
Local
Startup view: My Music: Albums
Show local extended in source list: no
Use media keys: yes
Use media keys for volume control: yes
Use Apple Remote: yes
Number of paired remotes: 0
Remote pairing code required: yes
Screen saver disabled: no

=================== AUDIO DEVICE ========================

Active method: UPnP

UPnP network interface
Available Network interfaces:
Apple USB Ethernet Adapter

Preferred device: [UPnP] Mu-so Qb-B82A Model UID:Naim Audio Ltd. Mu-so Qb UID:uuid:5F9EC1B3-ED59-79BB-4530-E8C74F05B82A

Selected device:Mu-so Qb-B82A
Manufacturer: Naim Audio Ltd.
Model name: Mu-so Qb
Model UID: Naim Audio Ltd. Mu-so Qb
UID: uuid:5F9EC1B3-ED59-79BB-4530-E8C74F05B82A
UPnP device at http://192.168.0.69:8080/description.xml
ID 0x0

6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000

Volume control: Yes
Max volume alert: Enabled

MQA capability
Auto-detect MQA devices: Yes
Not automatically detected, user set to not MQA

DSD capability
Unhandled (PCM conversion) with boost gain of 6dB

Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

UPnP set capabilities
Maximum PCM frequency set: 192000Hz
Maximum PCM bitdepth set: 24
Not native DSD capable
Avoid RAW PCM streams: No
Unwanted playback stop workaround: Yes

UPnP / DLNA supported protocols :
http-get::audio/L16;rate=44100;channels=1:DLNA.ORG_PN=LPCM
http-get:
:audio/L16;rate=44100;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/L16;rate=48000;channels=1:DLNA.ORG_PN=LPCM
http-get:
:audio/L16;rate=48000;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/L16;rate=96000;channels=1:DLNA.ORG_PN=LPCM
http-get:
:audio/L16;rate=96000;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/L16;rate=88200;channels=1:DLNA.ORG_PN=LPCM
http-get:
:audio/L16;rate=88200;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/L24;rate=44100;channels=1:DLNA.ORG_PN=LPCM
http-get:
:audio/L24;rate=44100;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/L24;rate=48000;channels=1:DLNA.ORG_PN=LPCM
http-get:
:audio/L24;rate=48000;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/L24;rate=96000;channels=1:DLNA.ORG_PN=LPCM
http-get:
:audio/L24;rate=96000;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/L24;rate=88200;channels=1:DLNA.ORG_PN=LPCM
http-get:
:audio/L24;rate=88200;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/mpeg:DLNA.ORG_PN=MP3
http-get:
:audio/wav:*
http-get::audio/x-mpegurl:
http-get::audio/x-ms-wma:DLNA.ORG_PN=WMABASE
http-get:
:audio/x-ms-wma:DLNA.ORG_PN=WMAFULL
http-get::application/ogg:
http-get::audio/mp4:
http-get::audio/x-flac:
http-wavetunes::audio/x-ms-wma:
http-get::audio/x-aiff:
http-get::audio/x-m4a:
http-get::audio/x_pm_flac:
DLNA 1.5: Yes
Native Gapless playback: Yes
Universal Gapless playback active: No
Missing events workaround: No
Can play native DSD: No
Volume Control: scalar
Number of channels: 2
Use as stereo device only: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x0 0 channels starting at 0
20 virtual formats:
2 ch Non-mixable linear PCM Interleaved 16 big endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 big endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 big endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 big endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 big endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 big endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 24 big endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 24 big endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz finite length

0 physical formats

Current device transportInfo:
CurrentTransportState: STOPPED
CurrentTransportStatus: OK
CurrentSpeed: 1

Current device MediaInfo:
NrTracks: 0
MediaDuration: NOT_IMPLEMENTED
CurrentURI: http://192.168.0.70:49153/audirvana/audioTest.pcm
CurrentURIMetadata:

dc:titletestTitle</dc:title>
upnp:classobject.item.audioItem.musicTrack</upnp:class>
http://192.168.0.70:49153/audirvana/audioTest.pcm

nextURI: 
nextURIMetadata: 
PlayMedium: NETWORK
RecordMedium: NOT_IMPLEMENTED
WriteStatus: NOT_IMPLEMENTED

Current transport actions:
Play,Next,Previous

Current device AVT service description:

<?xml version="1.0"?> 1 0 DMR-1.50 MS_DigitalMediaDeviceClass_DMR_V001
	</pnpx:X_compatibleId>

pnpx:X_deviceCategory
MediaDevices

	</pnpx:X_deviceCategory>

pnpx:X_hardwareId
BridgecoCE2DM870_0xBD VEN_14E7&DEV_0001&REV_01

	</pnpx:X_hardwareId>

df:X_deviceCategory
Multimedia.DMR

	</df:X_deviceCategory>

urn:schemas-upnp-org:device:MediaRenderer:1
Mu-so Qb-B82A
Naim Audio Ltd.
http://www.naimaudio.com
Naim Mu-so Qb all-in-one audio player
Mu-so Qb
20-004-0024
Mu-so 2nd Generation | The Premium Wireless Speaker Your Music Deserves | Naim Audio
E8C74F05B82A
uuid:5F9EC1B3-ED59-79BB-4530-E8C74F05B82A
123810928305


image/jpeg
48
48
24
/BCO_device_lrg_icon.jpg


image/png
120
120
24
/BCO_device_sm_icon.png


image/png
48
48
24
/BCO_device_lrg_icon.png


text/html
120
120
24
/




urn:schemas-upnp-org:service:RenderingControl:1
urn:upnp-org:serviceId:RenderingControl
/RenderingControl/desc.xml
/RenderingControl/ctrl
/RenderingControl/evt


urn:schemas-upnp-org:service:ConnectionManager:1
urn:upnp-org:serviceId:ConnectionManager
/ConnectionManager/desc.xml
/ConnectionManager/ctrl
/ConnectionManager/evt


urn:schemas-upnp-org:service:AVTransport:1
urn:upnp-org:serviceId:AVTransport
/AVTransport/desc.xml
/AVTransport/ctrl
/AVTransport/evt


http://192.168.0.69:80/1000/index.html
<X_Rhapsody-Extension>
urn:rhapsody-real-com:device-id-1-0:rdk_dev_2:E8C74F05B82A



</X_Rhapsody-Extension>

Current device RootDevice description:

<?xml version="1.0"?> 1 0 DMR-1.50 MS_DigitalMediaDeviceClass_DMR_V001
	</pnpx:X_compatibleId>

pnpx:X_deviceCategory
MediaDevices

	</pnpx:X_deviceCategory>

pnpx:X_hardwareId
BridgecoCE2DM870_0xBD VEN_14E7&DEV_0001&REV_01

	</pnpx:X_hardwareId>

df:X_deviceCategory
Multimedia.DMR

	</df:X_deviceCategory>

urn:schemas-upnp-org:device:MediaRenderer:1
Mu-so Qb-B82A
Naim Audio Ltd.
http://www.naimaudio.com
Naim Mu-so Qb all-in-one audio player
Mu-so Qb
20-004-0024
Mu-so 2nd Generation | The Premium Wireless Speaker Your Music Deserves | Naim Audio
E8C74F05B82A
uuid:5F9EC1B3-ED59-79BB-4530-E8C74F05B82A
123810928305


image/jpeg
48
48
24
/BCO_device_lrg_icon.jpg


image/png
120
120
24
/BCO_device_sm_icon.png


image/png
48
48
24
/BCO_device_lrg_icon.png


text/html
120
120
24
/




urn:schemas-upnp-org:service:RenderingControl:1
urn:upnp-org:serviceId:RenderingControl
/RenderingControl/desc.xml
/RenderingControl/ctrl
/RenderingControl/evt


urn:schemas-upnp-org:service:ConnectionManager:1
urn:upnp-org:serviceId:ConnectionManager
/ConnectionManager/desc.xml
/ConnectionManager/ctrl
/ConnectionManager/evt


urn:schemas-upnp-org:service:AVTransport:1
urn:upnp-org:serviceId:AVTransport
/AVTransport/desc.xml
/AVTransport/ctrl
/AVTransport/evt


http://192.168.0.69:80/1000/index.html
<X_Rhapsody-Extension>
urn:rhapsody-real-com:device-id-1-0:rdk_dev_2:E8C74F05B82A



</X_Rhapsody-Extension>

UPnP devices found : 1
Device #0: ID 0x0 : Mu-so Qb-B82A
UID: uuid:5F9EC1B3-ED59-79BB-4530-E8C74F05B82A
Location: http://192.168.0.69:8080/description.xml
Manufacturer: Naim Audio Ltd.
Model name: Mu-so Qb

Local

Max. memory for audio buffers: 4112MB

Local Audio Engine: CoreAudio
Exclusive access: ON
Integer mode: ON
Use max I/O buffer size: OFF
Actual I/O buffer frame size: 512

Local devices found : 1
Device #0: ID 0x68 MacBook Pro Speakers
Manufacturer: Apple Inc.
Model UID: Speaker
UID: BuiltInSpeakerDevice
Model name: Apple Inc. MacBook Pro Speakers

Chromecast

Chromecast devices found : 1
Device #0: Gia
ID: b7f89cc1f1d094301a8e3b8a6f942625
Model name: Chromecast

Do you have problems with the Muso, or the Muso QB?

Hi, it’s the Muso QB (first generation).

That’s a known issue with the QB first gen. Unfortunately, that’s a Muso issue, not an Audirvana issue.

The best thing you can do is limit the output sample rate to 24 kHz and 96 Bits and see how that goes. If the stuttering remain, limit it to CD quality.

In all fairness: the difference between CD quality and 24 bit quality on the QB is pretty hard to spot.

ah ok. The strange thing is that the QB seems to be able to handle hi-res audio when it’s connected via my iphone and Mconnect. The problem when using the phone is not pauses and buffering during playback - instead the connection between my phone and the QB just drops out entirely. Whereas on my macbook the connection is solid - but it can’t handle hi-res at all.

You can try the options I have circled in the settings of the screenshot.

Thanks, I already tried those though :frowning: