Beginning of tracks cut off before playback

When playing tracks from quobuz through AS the beginning of each track is often muted. The Sam occurs when forwarding to another track. Any ideas how to avoid this? Thx!

Hi @jovomo,

Can you send us a copy of the “Debug Info” when you have this issue? You can get it in Audirvana Settings>My account

Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message

Audirvana Studio 2.5.1 (20501)

macOS 10.13.6 with 24GB physical RAM

Connected account of : Joachim von Moltke

SIGNAL PROCESSING:

  Polarity Inversion:
        Globally: OFF
        Per track: ON
  Effects plugins NOT ACTIVE

UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: /Users/he/Music/iTunes
iTunes/Music library synchronization: last synchronized on Wed Sep 13 23:08:47 2023

  Library database path: /Users/he/Library/Application Support/Audirvana/AudirvanaDatabase.sqlite

Local audio files fingerprinting
Tracks with no MBID: 506

Remote Control server:
Listening on 127.0.0.1 on port 53117

ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Studio

=================== AUDIO DEVICE ========================

Active method: Local

Max. memory for audio buffers: 16660MB

Local Audio Engine: CoreAudio
Exclusive access: ON
Integer mode: ON
Use max I/O buffer size: OFF
Actual I/O buffer frame size: 512

Preferred device:
MICHI MICHI USB Audio 1.0
Model UID:MICHI USB Audio 1.0:278B:5000
UID:AppleUSBAudioEngine:MICHI:MICHI USB Audio 2.0:14400000:1

Active Sample Rate: 96kHz
Hog Mode is off

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:Ausgang (integriert)
Manufacturer: Apple Inc.
Model name: Apple Inc. Ausgang (integriert)
Model UID: AppleHDA:7
UID: AppleHDAEngineOutput:1B,0,1,2:0
ID 0x2d

4 available sample rates up to 96000Hz
44100
48000
88200
96000
Audio buffer frame size : 29 to 4096 frames
Current I/O buffer frame size : 512

Volume Control
Physical: No
Virtual: Yes
Max volume alert: Enabled

MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA
DSD capability: Unhandled

Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x2e 2 channels starting at 1
4 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz

16 physical formats
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 96kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 88.2kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz
2 ch Mixable linear PCM Interleaved 20 little endian Signed Integer aligned low in 32bit 96kHz
2 ch Mixable linear PCM Interleaved 20 little endian Signed Integer aligned low in 32bit 88.2kHz
2 ch Mixable linear PCM Interleaved 20 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Mixable linear PCM Interleaved 20 little endian Signed Integer aligned low in 32bit 44.1kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz

Local devices found : 2
Device #0: ID 0x2d Ausgang (integriert)
Manufacturer: Apple Inc.
Model UID: AppleHDA:7
UID: AppleHDAEngineOutput:1B,0,1,2:0
Model name: Apple Inc. Ausgang (integriert)
Device #1: ID 0x37 HDMI
Manufacturer: Apple Inc.
Model UID: AppleHDA:7
UID: AppleHDAEngineOutputDP:0,1,0,1,3:0:{D109-C102-00000539}
Model name: Apple Inc. HDMI

UPnP

UPnP devices found : 2
Device #0: ID 0x0 : AXN10 (e7)
UID: uuid:319eec2a-ee5c-4e11-8264-c63f59b0f43e
Location: http://192.168.178.63:8050/319eec2a-ee5c-4e11-8264-c63f59b0f43e/description.xml
Manufacturer: Cambridge Audio
Model name: AXN10
Device #1: ID 0x0 : [LG] webOS TV OLED55C7D
UID: uuid:2c6d184f-aac9-e891-9078-a74545d75627
Location: http://192.168.178.27:1925/
Manufacturer: LG Electronics.
Model name: LG TV

Chromecast

Chromecast devices found : 1
Device #0: AXN10 (e7)
ID: b1fa69247de3583de083c98adecb9b73
Model name: Cambridge Audio AXN10

Hi @jovomo,

If you go to your output device settings in Audirvāna, can you enable the option Use max I/O buffer size ?

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