Can't read my HD files beyond CD quality from QOBUZ via Audirvana software

hello, could someone help me read my music files on HD with my MacBookPro, connected with golden audio cable to Marantz ND8006, the system always downgrade the quality to CD quality when reading. I have rebooted the entire laptop several times, it always come back to CD quality when reading.
Please help ! thank you so much in advance, Alain
here is the info debug copy

Audirvana Mac Version 3.5.50 (3580)
macOS 10.13.6 with 16384MB RAM

Licence enregistrée pour BOKOBZA

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: ON

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: /Volumes/GOLD MUSIC 2TO/MUSIC
iTunes/Music library synchronization: last synchronized on Thu Dec 16 16:38:03 2021

Library database path: /Users/alainbokobza/Library/Application Support/Audirvana/AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Hi-Fi Sublime

=================== AUDIO DEVICE ========================

CoreAudio audio path, buffer I/O frame size: 512

Max. memory for audio buffers: 13312MB

Local Audio Engine:
Exclusive access: Disabled
Integer mode: Enabled

Preferred device:
ND8006
Model UID:ND8006:154E:300A
UID:AppleUSBAudioEngine:D&M Holdings Inc.:ND8006:14440000:1

Currently playing in standard 32bit float mode
Device: 2ch Mixable linear PCM Interleaved 32bits little endian Signed Float, 8 bytes per frame 44.1kHz

Active Sample Rate: 44.1kHz
Hog Mode is off

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
ID 0x40 Sortie intégrée Manufacturer:Apple Inc.
Model UID:AppleHDA:57 UID:AppleHDAEngineOutput:1F,3,0,1,1:0

3 available sample rates up to 96000Hz
44100
48000
96000
Audio buffer frame size : 14 to 4096 frames
Current I/O buffer frame size : 512
Volume Control
Physical: No
Virtual: Yes
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x41 2 channels starting at 1
3 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz

3 physical formats
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 96kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz

Local devices found : 4
Device #0: ID 0x2f Aggregate-Audio-Device Manufacturer: Apple Inc. Model UID: Aggregate-Audio-Device UID: Aggregate-Audio-Device
Device #1: ID 0x40 Sortie intégrée Manufacturer: Apple Inc. Model UID: AppleHDA:57 UID: AppleHDAEngineOutput:1F,3,0,1,1:0
Device #2: ID 0x64 ND8006 Manufacturer: D&M Holdings Inc. Model UID: ND8006:154E:300A UID: AppleUSBAudioEngine:D&M Holdings Inc.:ND8006:14440000:1
Device #3: ID 0x4a Dell USB Audio Manufacturer: DisplayLink Model UID: Dell USB Audio:17E9:6006 UID: AppleUSBAudioEngine:DisplayLink:Dell Universal Dock D6000:1808317399:3

UPnP devices found : 5
Device #0: ID 0x0 Marantz ND8006 UID: uuid:2a34363b-1678-142f-0080-0005cdf956d6 Location: http://10.0.0.2:60006/upnp/desc/aios_device/aios_device.xml
Device #1: ID 0x0 Marantz ND8006 UID: uuid:6c5b29b2-0409-1718-0080-0005cdf956d6 Location: http://10.0.0.2:60006/upnp/desc/aios_device/aios_device.xml
Device #2: ID 0x0 Marantz ND8006 UID: uuid:08f09bd9-3e8d-1cae-0080-0005cdf956d6 Location: http://10.0.0.2:60006/upnp/desc/aios_device/aios_device.xml
Device #3: ID 0x0 Marantz ND8006 UID: uuid:e99d1ca1-8b7d-0872-23cb-527290c97ded Location: http://10.0.0.2:60006/upnp/desc/aios_device/aios_device.xml
Device #4: ID 0x0 Marantz ND8006 UID: uuid:5fd65117-1310-c2bd-4990-c598939509f7 Location: http://10.0.0.2:60006/upnp/desc/aios_device/aios_device.xml

Local Audio Engine:
Exclusive access: Disabled
Integer mode: Enabled

Did you try to enable exclusive acces?

What do you see here as selected streaming quality option?

1 Like

Select exclusive access and you should be good to go. If it’s not resolved disable software volume control.

Hello i still can’t read QIBUZ with high definition while I can read my own library in HD.
Any advice?

Did you take the advice of the previous posters?

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