Error opening library file issue

Was wondering if you can help with an issue I have with Audirvana please?

I’ve signed up to a free trial to see how I get on.

Using my MacBook pro, I downloaded the app and signed into my QoBuz and Tidal accounts and was enjoying it on Thursday night with no issues.

Went to it yesterday and now the app won’t load, citing something about an error in opening library file and a damaged database (screenshot below).

I know zero about what it’s trying to tell me and have uninstalled the app and tried to reinstall to no avail, just get the same message.

Can anyone advise what I need to do to get it to work again on my Mac please?

Image 25-02-2023 at 15.12

I am a Windows user myself, but the error message says you have a corrupt database file. This can happen when your computer shuts down unexpected, or when something else went wrong.

You can use Finder on your Mac to go to the location /Users/Russell/Library/Application support/Audirvana/
There you can delete the file AudirvanaDatabase.sqlite,
After that start Audirvana again. Maybe you need to sign in to your Qobuz and Tidal accounts again in Audirvana. If you use Audirvana to play files from a local library as well, you need to add that path in Audirvana settings again.

Thank you for the reply.

I’m unable to locate the file anywhere on my machine however.

Within Library, I can find the ApplicationSupport folder, however within there, there is no such folder as Audirvana or the file AudirvanaDatabase.sqlite.

Thanks.

Are you sure you are in the right folder?

To go to it with the Finder:

  1. Open its Go menu
  2. Pressing the option (or alt) key, and maintain it pressed. This reveals the Library command in this Go menu.
  3. Click on this Library command
  4. In the Finder window that opens, navigate into Application Support, then Audirvana
  5. You’ll find there the file AudirvanaDatabase.sqlite

Alternatively, go to SETTINGS - LOCAL and scroll to the botttom of the page:

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Hi - welcome to Audirvana - hope you get you issue sorted. Complete removal of the app and all associated files could be one way to go - AppCleaner (you can get it from freemacsoft) is a no cost solution. (DGP from pfm)

Thanks for that - I’ve now managed to delete the .sqlite file it was requesting.

However now, when Audirvana loads, I can only option in Music Integrated Mode with no way to add streaming accounts. Only music I can play is via Apple Music with files already on my Mac.

If I uncheck the Music Integrated Mode in the Menu, it closes current page with then no way of getting back to Home page?

Can you send a screenshot of what you have displayed when you do this?

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