having problems with Audirvana accessing my music directories -is there a way for it to access my plex server
Hi @halls4288,
What issue do you get when you try to access your Plex server? Do you get an error.
been trying to troubleshoot the issues. I’m using windows 10 with plenty of ram, zen stream streamer, and a Loxjie D30 dac and ipad9. been evaluating your app and a few others. Everything worked fine using Mconnect, but the sound comes up a bit short of Autirvana.
My problem is the app will play a few songs, less if I move between albums. It only stops at the end of a song, then freezes up. Most of the time i can’t exit out of it. Now it tells it lost the zen streamer location.
Extended another month hoping that we can figure this out. If not will probably need to move on.
thanks, Jim
buginfo is as follows:
Audirvana Studio 2.9.4 (20904)
Windows 10 (19045) x86_64 with 32GB physical RAM
Connected account of : JAMES HALL
NETWORK
Status: available
Available network interfaces:
TP-Link_06B8_5G ({b15e48e6-097e-4867-8c91-ea3b252b3567}) is private
Windows Defender Firewall status for this instance of Audirvana Studio
Active profile types: all
Private profile:
Firewall: enabled
Inbound: blocked
Outbound: allowed
Notifications: disabled
Public profile:
Firewall: enabled
Inbound: blocked
Outbound: allowed
Notifications: disabled
Third party firewall installed and registered in place of Windows Defender:
AVG Antivirus
SIGNAL PROCESSING:
Polarity Inversion:
Globally: OFF
Per track: ON
Effects plugins NOT ACTIVE
UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear
AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
LIBRARY SETTINGS:
Sync list: 5 folders
AUTO: F:\Acoustic Guitar Music
AUTO: F:\Direct Stream Digital
AUTO: F:\Jazz
AUTO: F:\Music
AUTO: F:\Music Playlist
Library database path: C:\Users\Admin\AppData\Local\Packages\Audirvana.Audirvana-4118-9684-d80dbb7827cd_q3nymrkmej12j\LocalCache\Local\Audirvana\Audirvana\AudirvanaDatabase.sqlite
Folders synchronization in progress:
F:\Music Playlist
Deep Synch: yes
Scanning 23174/23175: F:\Music Playlist\httpstidal.combrowseplaylist59b4c81b-a5f5-4702-9bc0-40ec076b0f8b
Local audio files fingerprinting
Tracks with no MBID: 35369
Remote Control server:
Listening on 2600:1700:6ed0:723f:f8a9:af29:d24d:2b62 on port 3695
ACTIVE STREAMING SERVICES
APPEARANCE SETTINGS:
UI theme: dark
Font size: regular
Language: System language
Show album covers in tracks list: yes
Source list sorted:
Local
My Music
Streaming
Radios
Podcasts
Startup view: Local Library: Artists
Show local extended in source list: yes
Use media keys: yes
Use media keys for volume control: yes
Use legacy Bonjour protocol: no
Number of paired remotes: 1
Remote pairing code required: yes
Screen saver disabled: yes
=================== AUDIO DEVICE ========================
Active method: UPnP
Preferred device: [UPnP] iFi Model UID:iFi audio iFi audio UID:uuid:48e75bf1-ed45-6dbf-cc31-b6889465902e
Selected device:iFi
Manufacturer: iFi audio
Model name: iFi audio
Model UID: iFi audio iFi audio
UID: uuid:48e75bf1-ed45-6dbf-cc31-60fb0047d072
UPnP device at http://192.168.0.150:49152/description.xml
10 available sample rates up to 768000Hz
44100
48000
88200
96000
176400
192000
352800
384000
705600
768000
Volume control: No
Max volume alert: Enabled
MQA capability
Auto-detect MQA devices: Yes
Not automatically detected, user set to MQA Decoder
DSD capability
Raw DSD (msb)
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
UPnP set capabilities
Maximum PCM frequency set: 768000Hz
Maximum PCM bitdepth set: 32
Maximum DSD rate set: DSD256
Avoid RAW PCM streams: Yes
Unwanted playback stop workaround: Yes
UPnP / DLNA supported protocols :
http-get::application/flac:
http-get::audio/flac:
http-get::audio/x-flac:
http-get::audio/aac:
http-get::audio/x-aiff:
http-get::audio/dff:
http-get::audio/x-dff:
http-get::audio/dsd:
http-get::audio/x-dsd:
http-get::audio/dsf:
http-get::audio/x-dsf:
http-get::audio/m4a:
http-get::audio/x-m4a:
http-get::audio/mp1:
http-get::audio/mp4:
http-get::audio/mpeg:
http-get::audio/x-mpeg:
http-get::audio/ogg:
http-get::audio/vorbis:
http-get::audio/wav:
http-get::audio/x-wav:
http-get::audio/wave:
http-get::audio/x-ms-wma:
http-get::audio/x-ogg:
http-get::audio/x-scpls:
http-get::audio/x-vorbis+ogg:
http-get::audio/x-vorbis:
http-get::video/mp4:
DLNA 1.5: No
Native Gapless playback: Yes
Universal Gapless playback active: Yes
Missing events workaround: No
Can play native DSD: Yes
Volume Control: None
Number of channels: 2
Use as stereo device only: No
1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 16bit little endian 44.1kHz finite length
2 ch Integer PCM 24bit little endian 44.1kHz finite length
2 ch Integer PCM 32bit little endian 44.1kHz finite length
2 ch Integer PCM 16bit little endian 88.2kHz finite length
2 ch Integer PCM 24bit little endian 88.2kHz finite length
2 ch Integer PCM 32bit little endian 88.2kHz finite length
2 ch Integer PCM 16bit little endian 176.4kHz finite length
2 ch Integer PCM 24bit little endian 176.4kHz finite length
2 ch Integer PCM 32bit little endian 176.4kHz finite length
2 ch Integer PCM 16bit little endian 352.8kHz finite length
2 ch Integer PCM 24bit little endian 352.8kHz finite length
2 ch Integer PCM 32bit little endian 352.8kHz finite length
2 ch Integer PCM 16bit little endian 705.6kHz finite length
2 ch Integer PCM 24bit little endian 705.6kHz finite length
2 ch Integer PCM 32bit little endian 705.6kHz finite length
2 ch Integer PCM 16bit little endian 48kHz finite length
2 ch Integer PCM 24bit little endian 48kHz finite length
2 ch Integer PCM 32bit little endian 48kHz finite length
2 ch Integer PCM 16bit little endian 96kHz finite length
2 ch Integer PCM 24bit little endian 96kHz finite length
2 ch Integer PCM 32bit little endian 96kHz finite length
2 ch Integer PCM 16bit little endian 192kHz finite length
2 ch Integer PCM 24bit little endian 192kHz finite length
2 ch Integer PCM 32bit little endian 192kHz finite length
2 ch Integer PCM 16bit little endian 384kHz finite length
2 ch Integer PCM 24bit little endian 384kHz finite length
2 ch Integer PCM 32bit little endian 384kHz finite length
2 ch Integer PCM 16bit little endian 768kHz finite length
2 ch Integer PCM 24bit little endian 768kHz finite length
2 ch Integer PCM 32bit little endian 768kHz finite length
2 ch DSD 8bit little endian in 8bit chunk 2822.4kHz finite length
2 ch DSD 8bit little endian in 8bit chunk 5644.8kHz finite length
2 ch DSD 8bit little endian in 8bit chunk 11289.6kHz finite length
Current device transportInfo:
CurrentTransportState: STOPPED
CurrentTransportStatus: OK
CurrentSpeed: 1
Current device MediaInfo:
NrTracks: 1
MediaDuration: 00:00:00
CurrentURI:
CurrentURIMetadata:
nextURI:
nextURIMetadata:
PlayMedium: NONE
RecordMedium: NOT_IMPLEMENTED
WriteStatus: NOT_IMPLEMENTED
Current transport actions:
Next,Previous,Play
Current device AVT service description:
<?xml version="1.0"?> 1 0 urn:schemas-upnp-org:device:MediaRenderer:1 iFi iFi audio https://ifi-audio.com The Audiophile Music Player iFi audio 1.0 https://ifi-audio.com 42 uuid:48e75bf1-ed45-6dbf-cc31-60fb0047d072 image/png 64 64 32 /upmpd/icon.png urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /upmpd/RenderingControl.xml /ctl/RenderingControl /evt/RenderingControl urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /upmpd/AVTransport.xml /ctl/AVTransport /evt/AVTransport urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /upmpd/ConnectionManager.xml /ctl/ConnectionManager /evt/ConnectionManager urn:av-openhome-org:service:Product:1 urn:av-openhome-org:serviceId:Product /upmpd/OHProduct.xml /ctl/OHProduct /evt/OHProduct urn:av-openhome-org:service:Info:1 urn:av-openhome-org:serviceId:Info /upmpd/OHInfo.xml /ctl/OHInfo /evt/OHInfo urn:av-openhome-org:service:Time:1 urn:av-openhome-org:serviceId:Time /upmpd/OHTime.xml /ctl/OHTime /evt/OHTime urn:av-openhome-org:service:Volume:1 urn:av-openhome-org:serviceId:Volume /upmpd/OHVolume.xml /ctl/OHVolume /evt/OHVolume urn:av-openhome-org:service:Playlist:1 urn:av-openhome-org:serviceId:Playlist /upmpd/OHPlaylist.xml /ctl/OHPlaylist /evt/OHPlaylist urn:av-openhome-org:service:Radio:1 urn:av-openhome-org:serviceId:Radio /upmpd/OHRadio.xml /ctl/OHRadio /evt/OHRadio /upmpd/presentation.html http://192.168.0.150:49152/Current device RootDevice description:
<?xml version="1.0"?> 1 0 urn:schemas-upnp-org:device:MediaRenderer:1 iFi iFi audio https://ifi-audio.com The Audiophile Music Player iFi audio 1.0 https://ifi-audio.com 42 uuid:48e75bf1-ed45-6dbf-cc31-60fb0047d072 image/png 64 64 32 /upmpd/icon.png urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /upmpd/RenderingControl.xml /ctl/RenderingControl /evt/RenderingControl urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /upmpd/AVTransport.xml /ctl/AVTransport /evt/AVTransport urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /upmpd/ConnectionManager.xml /ctl/ConnectionManager /evt/ConnectionManager urn:av-openhome-org:service:Product:1 urn:av-openhome-org:serviceId:Product /upmpd/OHProduct.xml /ctl/OHProduct /evt/OHProduct urn:av-openhome-org:service:Info:1 urn:av-openhome-org:serviceId:Info /upmpd/OHInfo.xml /ctl/OHInfo /evt/OHInfo urn:av-openhome-org:service:Time:1 urn:av-openhome-org:serviceId:Time /upmpd/OHTime.xml /ctl/OHTime /evt/OHTime urn:av-openhome-org:service:Volume:1 urn:av-openhome-org:serviceId:Volume /upmpd/OHVolume.xml /ctl/OHVolume /evt/OHVolume urn:av-openhome-org:service:Playlist:1 urn:av-openhome-org:serviceId:Playlist /upmpd/OHPlaylist.xml /ctl/OHPlaylist /evt/OHPlaylist urn:av-openhome-org:service:Radio:1 urn:av-openhome-org:serviceId:Radio /upmpd/OHRadio.xml /ctl/OHRadio /evt/OHRadio /upmpd/presentation.html http://192.168.0.150:49152/UPnP devices found : 2
Device #0: RX-A860 D8404D
UID: uuid:9ab0c000-f668-11de-9976-00a0ded8404d
Location: http://192.168.0.3:49154/MediaRenderer/desc.xml
Manufacturer: Yamaha Corporation
Model name: RX-A860
Device #1: iFi
UID: uuid:48e75bf1-ed45-6dbf-cc31-60fb0047d072
Location: http://192.168.0.150:49152/description.xml
Manufacturer: iFi audio
Model name: iFi audio
Local
Max. memory for audio buffers: 4322MB
Local Audio Engine: KernelStreaming
Local devices found : 3
Device #0: Speakers (Sound Blaster Z)
Manufacturer: Creative Technology Ltd.
Model UID: HDAUDIO\FUNC_01&VEN_1102&DEV_0011&SUBSYS_11020023&REV_1009
UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{eb17dba6-0a5c-40e0-951c-9706e8ed88e2}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
Model name: Audio Device on High Definition Audio Bus
Device #1: SPDIF-Out (Sound Blaster Z)
Manufacturer: Creative Technology Ltd.
Model UID: HDAUDIO\FUNC_01&VEN_1102&DEV_0011&SUBSYS_11020023&REV_1009
UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{9262e0f6-4f4f-4f58-8a61-29a114cf8c09}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
Model name: Audio Device on High Definition Audio Bus
Device #2: LU28R55 (NVIDIA High Definition Audio)
Manufacturer: NVIDIA
Model UID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0080&SUBSYS_1043862A&REV_1001
UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{c91197ac-137f-47b8-b197-d27268cf77a7}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
Model name: Audio Device on High Definition Audio Bus
Chromecast
Chromecast devices found : 0
the debut info is as follows
Also, still could figure a way to get to plex server folders. I used plex server folders with mconnect and ifi with no problem. that maybe part of my problem
thanks, Jim
Better to tag @Antoine as he may miss your latest addition to the thread.
Hi @halls4288,
Can you go into the Audirvāna settings and in the My Account section? You will see a ‘Start Log Session’ button; click on it and reproduce your issue. After you reproduce it, click 'Stop Log Session’ and send me the audirvana_studio.log file you can find by clicking the 'Open Log Folder’ button.
Have you tried this and then added it to the synchronized folders?
Figured out what was causing my problems with music stopping and the Audirvana app having to be closed in taskmanager
The problem was caused by AVG Anti tracker software running in the background. Since temporarily deleting the avg tracker software, Audirvana runs perfectly
Interesting, and you don’t have the option to allow Audirvāna on this AVG Anti tracker, I suppose, right?