I can't playback some artists after macOS 13.3 update

I am Japanese.
Today I updated my Mac OS to 13.3.
So I can’t playback some artists.
English named artists is available.
Chinese characters named is available too.
But Japanese Hiragana and Katakana named can’t playback.
Why??? What should I do???

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Is there a message pop up to alert in program or not?

Japanese『再生用のオーディオファイルを開けません』
transrate to English 『Cannot open audio file for playback』

Add infomation.
Legacy mode is all OK.(use iTunes)No problem.
But normal Audi is now on trouble.

Can you post the Debug Info of the App with all the details?

Audirvana Origin 2.2.7 (20208)

macOS バージョン13.3(ビルド22E252) with 8GB physical RAM

Connected account of : OKAMOTO NOBUYUKI

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX with device max frequency upsampling
SoX filter parameters
Bandwidth at 0dB = 99.5%
Filter max length = 30000
Anti-aliasing = 100
Phase = 66%

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: /Volumes/M1外付けSSD/Music
iTunes/Music library synchronization: not synchronized
Library database path: /Users/onsen/Library/Application Support/Audirvana/AudirvanaDatabase.sqlite

Remote Control server:
Listening on 127.0.0.1 on port 51498

=================== AUDIO DEVICE ========================

Active method: Local

Max. memory for audio buffers: 3046MB

Local Audio Engine: CoreAudio
Exclusive access: ON
Integer mode: ON
Use max I/O buffer size: OFF
Actual I/O buffer frame size: 512

Preferred device:
KEF LSX II
Model UID:LSX II:27AC:1060
UID:AppleUSBAudioEngine:KEF:LSX II:1100000:2

Currently playing in Integer Mode:
Device: 2ch Non-mixable linear PCM Interleaved 24bits little endian Signed Integer, 6 bytes per frame 192kHz

Active Sample Rate: 192kHz
Hog Mode is on

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:LSX II
Manufacturer: KEF
Model name: KEF LSX II
Model UID: LSX II:27AC:1060
UID: AppleUSBAudioEngine:KEF:LSX II:1100000:2
USB Vendor ID: 0x27ac
USB Product ID: 0x1060
ID 0x58

6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000
Audio buffer frame size : 14 to 4096 frames
Current I/O buffer frame size : 512

Volume Control
Physical: No
Virtual: Yes
Max volume alert: Disabled

MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA
DSD capability: Unhandled

Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x59 2 channels starting at 1
18 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 192kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 176.4kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz

24 physical formats
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz

Local devices found : 3
Device #0: ID 0x30 28E850
Manufacturer: AOC
Model UID: 05E3CD0C-0000-0000-031B-0103803E2278
UID: 05E3CD0C-0000-0000-031B-0103803E2278
Model name: AOC 28E850
Device #1: ID 0x58 LSX II
Manufacturer: KEF
Model UID: LSX II:27AC:1060
UID: AppleUSBAudioEngine:KEF:LSX II:1100000:2
USB Vendor ID: 0x27ac
USB Product ID: 0x1060
Model name: KEF LSX II
Device #2: ID 0x52 Mac miniのスピーカー
Manufacturer: Apple Inc.
Model UID: Speaker
UID: BuiltInSpeakerDevice
Model name: Apple Inc. Mac miniのスピーカー

UPnP

UPnP devices found : 2
Device #0: ID 0x0 : DMR-SUZ/SCZ2060
UID: uuid:4D454930-0300-1000-8000-80C755C64CDF
Location: http://192.168.10.8:60607/80C755C64CDF/Server1/ddd
Manufacturer: Panasonic
Model name: BD/DVD Recorder
Device #1: ID 0x0 : LSX II-03253c
UID: uuid:32d638ba-6a91-4b16-a298-65528e0b17c8
Location: http://192.168.10.5:43199/32d638ba-6a91-4b16-a298-65528e0b17c8.xml
Manufacturer: KEF
Model name: LSX II

Chromecast

Chromecast devices found : 1
Device #0: LSX II-03253c
ID: 05c89c9082f8348fb0cbdcbd20319e66
Model name: LSX II

Have you tried the maintenance function yet?

yes

Have you found this problem before updating to macOS Ventura 13.3 ?

NO ,not at all.

Have you tried adjusting Alphabetical order?

I think the problem is probably related to the syllabary.

Now I tried Alphabetical order.
But I can’t playback.

please wait @Antoine For technical troubleshooting advice

Personally I think it must be a bug after OS update and software compatibility as well as syllabary compatibility. :thinking:

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Hi @Nobuyuki_Okamoto

Can you try to drag and drop one of the track not playing in the play queue and try again to play to it ?

Drag and Drop

I tried but I couldn’t playback.

Ok, then I must try to reproduce your behavior on my side, can you send us one of the track you tried at support@audirvana.com?

I sended one track to Antonie.
I tried that old library deleted,and relord new library ,but I can’t playback.

I have two Mac mini,M1 and M2.(M1 troubuled)
I tried same operation M2 .But no trouble at all.

I tried to uninstall Audirvarna and reinstall it .But I can’t uninstall.

I used Mac time machine.
But not recover.

Reluctantly I am using Legacy mode(iTunes mode).
I want to use normal Audirvarna mode.

Perhaps I found the cause.
Some of music data is broken.
So some music can’t playback.
But broken music data cause unknown.

IF success,I will report.

Succeeded.
MusicRestored from very old backup data from another HDD.
Siwakornk,Antoie,Thank you so much.

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