Hope I could find some enlightment here.
My setup is Mac mini late 2014 model, Audirvana 3.5, iPhone remote APP. I can’t even recall exactly since when this issue emerged. As long as I don’t open the remote APP, everyting is fine (btw I use my TV as Mac Mini’s monitor and Apple’s physical remote to control playback).
But as long as I open remote APP for just a while (say less than 1 min), even though I don’t do anything on the remote app, the music playback will be interfered by an intermittently noise, and then both desktop and phone APPs lose response to any operation, i.e. unable to pause, stop, skip track… I have to force quit the program on Mac.
Anyone can offer some ideas about how to fix this issue?
Thanks a lot in advance!
Hi @van_de_biau,
Can you send us a copy of the “Debug Info” when you have this issue? You can get it in Audirvana Settings>General>Debug Info
Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message
@Antoine Thanks. Below is the debug info just after Audirvana was force quit and relaunched:
Audirvana Mac Version 3.5.50 (3580)
macOS 12.6.5 with 8192MB RAM
Registered to Pinyi Li
SIGNAL PROCESSING:
Polarity Inversion:
Globally: OFF
Per track: ON
Effects plugins NOT ACTIVE
UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66
AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF
LIBRARY SETTINGS:
Sync list: 0 folders
iTunes/Music library synchronization: not synchronized
Library database path: /Users/apple/Library/Application Support/Audirvana/AudirvanaPlusDatabaseV2.sqlite
ACTIVE STREAMING SERVICES
=================== AUDIO DEVICE ========================
CoreAudio audio path, buffer I/O frame size: 512
Max. memory for audio buffers: 5120MB
Local Audio Engine:
Exclusive access: Enabled
Integer mode: Enabled
Preferred device:
OPPO UDP-205 USB AUDIO 2.0 DAC
Model UID:OPPO UDP-205 USB AUDIO 2.0 DAC:22D9:0461
UID:AppleUSBAudioEngine:OPPO:OPPO UDP-205 USB AUDIO 2.0 DAC:14200000:1
Active Sample Rate: 44.1kHz
Hog Mode is off
Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF
Selected device:
Local audio device
ID 0x37 OPPO UDP-205 USB AUDIO 2.0 DAC Manufacturer:OPPO
Model UID:OPPO UDP-205 USB AUDIO 2.0 DAC:22D9:0461 UID:AppleUSBAudioEngine:OPPO:OPPO UDP-205 USB AUDIO 2.0 DAC:14200000:1
10 available sample rates up to 768000Hz
44100
48000
88200
96000
176400
192000
352800
384000
705600
768000
Audio buffer frame size : 14 to 4096 frames
Current I/O buffer frame size : 512
Volume Control
Physical: No
Virtual: No
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to not MQA
DSD capability: DSD via PCM 1.0
Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
Audio channels in use
Number of channels: 2
Use as stereo device only: Yes
Simple stereo device: Yes
1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
Stream ID 0x38 2 channels starting at 1
20 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 768kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 705.6kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 384kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 352.8kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 192kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 176.4kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 768kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 705.6kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz
20 physical formats
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 768kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 705.6kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 384kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 352.8kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 192kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 176.4kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 768kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 705.6kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz
Local devices found : 3
Device #0: ID 0x2b Built-in Output Manufacturer: Apple Inc. Model UID: AppleHDA:108 UID: AppleHDAEngineOutput:1B,0,1,2:0
Device #1: ID 0x32 HDMI Manufacturer: Apple Inc. Model UID: AppleHDA:108 UID: AppleHDAEngineOutputDP:3,0,1,1:0:{D94D-8204-01010101}
Device #2: ID 0x37 OPPO UDP-205 USB AUDIO 2.0 DAC Manufacturer: OPPO Model UID: OPPO UDP-205 USB AUDIO 2.0 DAC:22D9:0461 UID: AppleUSBAudioEngine:OPPO:OPPO UDP-205 USB AUDIO 2.0 DAC:14200000:1
UPnP devices found : 0
We can see that nothing is synced with the software, how do you play your tracks if they are not synced with Audirvāna ?
I don’t let Audirvana monitor my music folder. So I don’t have library, not to mention synchronizing it…
Every time I want to play files I just click the icon left to the speaker icon on the bottom right of the window, supposedly play queue? and then drag the files there and release my mouse. Then I can play them.
Actually I play files in this manner since day 1 I used Audirvana and the remote app worked well for quite a long time until this issue happened and persisted to this day.
Ok, I tried to reproduce your issue with the same way of using the app without being able to reproduce it. Do you have the same issue if you have Built-In output selected instead of your OPPO?
I had this issue with the previous DAC too. I just replaced that one with Oppo hoping to detect the source of this problem.
I tested using built-in output and got the same issue.
Thank you.
Can you try with Audirvāna Origin or Audirvāna Studio if you have the same issue?
You can try them for free at Try Audirvāna - Download Now And Start A 30 Day Free Trial .