Issues in transport and scanning

hi i have 2 issues in the new A 3.5.30 .
1 the transport bar does not work properly .means that when I skip FWD or BKW it stops and plays the same song that was paying before the command from the start. to play the next song I have to stop before and then select the next ,or previous, son to play it!
2 every time I go on a folder monitored by A the software goes in a long scanning even no changes have been made to that folder!

any solution to solve these annoying issues?

Hello @ddalmas,

Can you send me a copy of the “Debug Info”? You can get it in Audirvana Settings>General>Debug Info

Note: By clicking on the Debug Info Audirvana button automatically copies all its content, all you have to do is paste it in response to this message

I cannot reply to you as all emails returns back to me undelivered !! why is not known!! would you please send to me another email address as I could snd you the debug infos? thks

Audirvana Mac Version 3.5.33 (3563)
macOS 10.15.3 with 16384MB RAM

Registered to Danilo Dalmasso


Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

SoX with device max frequency upsampling
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

Max allowed volume: 100
Replay Gain: by track
SW volume control: ON

Sync list: 12 folders
AUTO: /Volumes/LaCie/1 - Classical Music
AUTO: /Volumes/LaCie/10 - 50’s Compilations
AUTO: /Volumes/LaCie/11 - Bob Dylan Doc
AUTO: /Volumes/LaCie/2 - Jazz
AUTO: /Volumes/LaCie/2 - U.K
AUTO: /Volumes/LaCie/3 - U.S.A. & Canada
AUTO: /Volumes/LaCie/4 - Italy
AUTO: /Volumes/LaCie/5 - Francesi
AUTO: /Volumes/LaCie/6 - Europe Rock & Folk
AUTO: /Volumes/LaCie/7 - Various Countries
AUTO: /Volumes/LaCie/8 - Disco Music
AUTO: /Volumes/LaCie/9 - Soundtracks
iTunes/Music library synchronization: not synchronized
Library database path: /Users/MeDoc/Library/Application Support/Audirvana/AudirvanaPlusDatabaseV2.sqlite


=================== AUDIO DEVICE ========================

Preferred device: COCKTAILAUDIO-X50D MediaRenderer Model UID:Novatron COCKTAILAUDIO-X50D MediaRenderer UID:uuid:0dbbfa37-75d0-4d7e-bb8f-0017B8100A3D

Currently playing to UPnP device at 32 bits 96kHz
Selected device:
UPnP device at
ID 0x0 COCKTAILAUDIO-X50D MediaRenderer Manufacturer:Novatron
Model UID:Novatron COCKTAILAUDIO-X50D MediaRenderer UID:uuid:0dbbfa37-75d0-4d7e-bb8f-0017B8100A3D

4 available sample rates up to 96000Hz
Volume control: No
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
UPnP/DLNA supported protocols:
DLNA 1.5: Yes
Gapless playback: Yes
Missing events workaround: Yes
Can play native DSD: No
Number of channels: 2
Use as stereo device only: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x0 0 channels starting at 0
12 virtual formats:
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz

0 physical formats

Current device transportInfo:
CurrentTransportState: PLAYING
CurrentTransportStatus: OK
CurrentSpeed: 1
Current device MediaInfo:
NrTracks: 0
MediaDuration: 00:00:00

dc:titleI Heard It Through The Grapevine</dc:title>
dc:creatorCreedence Clearwater Revival</dc:creator>
upnp:artistCreedence Clearwater Revival</upnp:artist>
upnp:genreU.S.A.Rock-70’s rock - CCR - John Fogerty</upnp:genre>
upnp:albumCreedence Clearwater Revival_ Box Set</upnp:album>

PlayMedium: NONE

Current device AVT service description:

<?xml version="1.0"?> 1 0 GetCurrentTransportActions InstanceID in A_ARG_TYPE_InstanceID Actions out CurrentTransportActions GetDeviceCapabilities InstanceID in A_ARG_TYPE_InstanceID PlayMedia out PossiblePlaybackStorageMedia RecMedia out PossibleRecordStorageMedia RecQualityModes out PossibleRecordQualityModes GetMediaInfo InstanceID in A_ARG_TYPE_InstanceID NrTracks out NumberOfTracks MediaDuration out CurrentMediaDuration CurrentURI out AVTransportURI CurrentURIMetaData out AVTransportURIMetaData NextURI out NextAVTransportURI NextURIMetaData out NextAVTransportURIMetaData PlayMedium out PlaybackStorageMedium RecordMedium out RecordStorageMedium WriteStatus out RecordMediumWriteStatus GetPositionInfo InstanceID in A_ARG_TYPE_InstanceID Track out CurrentTrack TrackDuration out CurrentTrackDuration TrackMetaData out CurrentTrackMetaData TrackURI out CurrentTrackURI RelTime out RelativeTimePosition AbsTime out AbsoluteTimePosition RelCount out RelativeCounterPosition AbsCount out AbsoluteCounterPosition GetTransportInfo InstanceID in A_ARG_TYPE_InstanceID CurrentTransportState out TransportState CurrentTransportStatus out TransportStatus CurrentSpeed out TransportPlaySpeed GetTransportSettings InstanceID in A_ARG_TYPE_InstanceID PlayMode out CurrentPlayMode RecQualityMode out CurrentRecordQualityMode Next InstanceID in A_ARG_TYPE_InstanceID Pause InstanceID in A_ARG_TYPE_InstanceID Play InstanceID in A_ARG_TYPE_InstanceID Speed in TransportPlaySpeed Previous InstanceID in A_ARG_TYPE_InstanceID Seek InstanceID in A_ARG_TYPE_InstanceID Unit in A_ARG_TYPE_SeekMode Target in A_ARG_TYPE_SeekTarget SetAVTransportURI InstanceID in A_ARG_TYPE_InstanceID CurrentURI in AVTransportURI CurrentURIMetaData in AVTransportURIMetaData SetPlayMode InstanceID in A_ARG_TYPE_InstanceID NewPlayMode in CurrentPlayMode Stop InstanceID in A_ARG_TYPE_InstanceID CurrentPlayMode string NORMAL REPEAT_ONE REPEAT_ALL SHUFFLE SHUFFLE_NOREPEAT RecordStorageMedium string NOT_IMPLEMENTED CurrentRecordQualityMode string NOT_IMPLEMENTED PossibleRecordQualityModes string NOT_IMPLEMENTED RecordMediumWriteStatus string NOT_IMPLEMENTED PossibleRecordStorageMedia string NOT_IMPLEMENTED LastChange string RelativeTimePosition string CurrentTrackURI string CurrentTrackDuration string CurrentMediaDuration string AbsoluteCounterPosition i4 RelativeCounterPosition i4 A_ARG_TYPE_InstanceID ui4 AVTransportURI string TransportState string STOPPED PAUSED_PLAYBACK PLAYING NO_MEDIA_PRESENT CurrentTrackMetaData string NextAVTransportURI string CurrentTrack ui4 0 65535 1 AbsoluteTimePosition string NextAVTransportURIMetaData string PlaybackStorageMedium string NONE UNKNOWN CD-DA HDD NETWORK PossiblePlaybackStorageMedia string NONE UNKNOWN CD-DA HDD NETWORK CurrentTransportActions string AVTransportURIMetaData string NumberOfTracks ui4 0 65535 A_ARG_TYPE_SeekMode string REL_TIME TRACK_NR A_ARG_TYPE_SeekTarget string TransportStatus string OK ERROR_OCCURRED TransportPlaySpeed string 1

Current device RootDevice description:

<?xml version="1.0"?> 1 0 urn:schemas-upnp-org:device:MediaRenderer:1 COCKTAILAUDIO-X50D MediaRenderer Novatron COCKTAILAUDIO-X50D MediaRenderer COCKTAILAUDIO-X50D MediaRenderer 1.2.2 uuid:0dbbfa37-75d0-4d7e-bb8f-0017B8100A3D DMS-1.50 urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /AVTransport/scpd.xml /AVTransport/control.xml /AVTransport/event.xml urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /ConnectionManager/scpd.xml /ConnectionManager/control.xml /ConnectionManager/event.xml urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /RenderingControl/scpd.xml /RenderingControl/control.xml /RenderingControl/event.xml

UPnP devices found : 3
Device #0: ID 0x0 COCKTAILAUDIO-X50D MediaRenderer UID: uuid:0dbbfa37-75d0-4d7e-bb8f-0017B8100A3D Location:
Device #1: ID 0x0 CX-A5000 A62590 UID: uuid:5f9ec1b3-ed59-1900-4530-00a0dea62590 Location:
Device #2: ID 0x0 [LG] webOS TV OLED65B7V UID: uuid:0e7fa122-2808-b586-c8f8-f6bc809dc8ac Location:

CoreAudio audio path, buffer I/O frame size: 0

Max. memory for audio buffers: 10162MB

Local Audio Engine:
Exclusive access: Enabled
Integer mode: Enabled

Local devices found : 3
Device #0: ID 0x44 Built-in Output Manufacturer: Apple Inc. Model UID: AppleHDA:88 UID: AppleHDAEngineOutput:1B,0,1,2:0
Device #1: ID 0x4b HDMI Manufacturer: Apple Inc. Model UID: AppleHDA:88 UID: AppleHDAEngineOutputDP:1B,3,1,2:0:{6D1E-0001-01010101}
Device #2: ID 0x29 Thunderbolt T4 Output Manufacturer: ResidentAudio Model UID: net_egosys_driver_ThunderboltT4Audio:RA Thunderbolt T4 UID: net_egosys_driver_ThunderboltT4AudioEngine:Out:196:0:0

Have you tried to change this setting to “x2” or disable it?

disabled …it seems better but as I open a monitored folder A goes in a long scanning state even though I do not make any change in that folder! why this?second fault is the transport that stayed as before skip fwd or bkwd does not work if I do not pass through the stop…same as if I choose another song when a song is currently playing

What do you mean about that? You mean a new folder that you would like to add?

no simply inspecting…going to inspect some elements to an existing monitored folder without making any change to it …well I causes A to go in singing fo a long time depending how deep is the folder in the hierarchy of the main folder…for example:.if I open a country folder that is in my USA folder A goes into scan mode of all the USA folders (rock + blues + jazz… ) that are contained in USA…and no changes have been made only seen. is this clear now ? ciao and thks again

Hello @ddalmas, can you make a video of the issue and send it to us at ?

I don’t know what I really have done to my system but ,after various changes done here and there, all it seems to work properly now in the transport section, stays the issue that when I go into a monitored folder A goes in scanning mode even without making any change to that folder, but it is more and more fast so it is not so annoying now…I suggest anyway to you to check A software as it could be a generalized behavior of A and not only in my system
thks a lot for your very nice interest to my problems
ciao to all your staff

hi i am here again with another problem…I have changed Mac and I have restored the software from a time machine backup…but when I tried to open Audirvana I have been asked to enter the code ,done …but it tells to me that too many install have been done and so I cannot be registered…what have I to do?
s ciao

Hello @ddalmas, I removed your computers in our database so you can use your license key again.

thks a lot… and thks 1000times for your fast and collaborative responses…great software team!!! ciao Damien and …don’t stand to this general astonishing megaapocaliptical delirium we are in!!

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