Library is not showing any tracks

My library is showing that there are no files, however I am able to create a smart playlist replicating the Library. I have done all the stages of Maintenance.

My files are held on a WD MyCloud Mirror in two folders, I am using a MacBook Pro running Mac OSX11.2.3.

Any help greatly appreciated.

Hello @nik1957,

Can you send me a copy of the “Debug Info”? You can get it in Audirvana Settings>General>Debug Info

Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message

Thanks for getting back so quickly, here is the information.

Audirvana Mac Version 3.5.44 (3574)
macOS 11.2.3 with 8192MB RAM

Registered to nik taylor

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 2 folders
AUTO: /Volumes/Public/Shared Music/HiRes
AUTO: /Volumes/Public/Shared Music/Music
iTunes/Music library synchronization: not synchronized
Library database path: /Users/niktaylor/Library/Application Support/Audirvana/AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Studio

=================== AUDIO DEVICE ========================

CoreAudio audio path, buffer I/O frame size: 512

Max. memory for audio buffers: 6104MB

Local Audio Engine:
Exclusive access: Enabled
Integer mode: Enabled

Preferred device:
Zeppelinmini
Model UID:Zeppelinmini:19B5:0003
UID:AppleUSBAudioEngine:Bowers & Wilkins:Zeppelinmini:304:1

Active Sample Rate: 44.1kHz
Hog Mode is off

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
ID 0x32 Built-in Output Manufacturer:Apple Inc.
Model UID:AppleHDA:123 UID:AppleHDAEngineOutput:1B,0,1,1:0

7 available sample rates up to 192000Hz
32000
44100
48000
88200
96000
176400
192000
Audio buffer frame size : 15 to 4096 frames
Current I/O buffer frame size : 512
Volume Control
Physical: No
Virtual: No
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to not MQA
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x33 2 channels starting at 1
7 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 192kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 176.4kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 32kHz

21 physical formats
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 192kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 176.4kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 96kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 88.2kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 32kHz
2 ch Mixable linear PCM Interleaved 20 little endian Signed Integer aligned low in 32bit 192kHz
2 ch Mixable linear PCM Interleaved 20 little endian Signed Integer aligned low in 32bit 176.4kHz
2 ch Mixable linear PCM Interleaved 20 little endian Signed Integer aligned low in 32bit 96kHz
2 ch Mixable linear PCM Interleaved 20 little endian Signed Integer aligned low in 32bit 88.2kHz
2 ch Mixable linear PCM Interleaved 20 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Mixable linear PCM Interleaved 20 little endian Signed Integer aligned low in 32bit 44.1kHz
2 ch Mixable linear PCM Interleaved 20 little endian Signed Integer aligned low in 32bit 32kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 32kHz

Local devices found : 1
Device #0: ID 0x32 Built-in Output Manufacturer: Apple Inc. Model UID: AppleHDA:123 UID: AppleHDAEngineOutput:1B,0,1,1:0

UPnP devices found : 1
Device #0: ID 0x0 TX-8130 UID: uuid:25b09c28-789c-28b9-c595-280978b971c8 Location: http://10.0.1.23:8888/upnp_descriptor_0

Does the two folder you have synced with Audirvana available in finder?

Yes, they are set to mount when I log in.

Can you make sure you can access to the content of those two folder and try to sync them with Audirvana again?

I have done as you requested but the Library still says ‘Loading…’.

Can you try to sync a specific folder like an album you have in those folders?

I have tried with an album from each folder and there has been no change.

If you open your play queue and then try to drag and drop a track from those folders, does it works?

All the files are in Audirvana but not showing in the Library window.

The playlist you created is a Qobuz or manual playlist? Do you see it under Qobuz in Playlist?

image

It is a Smart playlist pointing to the file location.