License check and Authentication KO

Hello,
Everything is in the title : since 1 hour on Linux and Mac.

Restored on Linux.

No authentication panel displayed on Mac: cannot swap from Linux to Mac.

Hello,

Cannot use AS on MacOS since saturday . What can be found in the audirvana_studio.log:

=============
2024-05-20 08:29:13.467 [info]: Remote started on port 64797
2024-05-20 08:29:13.475 [error]: Not logged to Audirvana account: need to sign in
Unfortunatly, no sign-in panel is displayed , locked on the welcome panel.

Same behavior after AS re-installation.

Same behavior if Remote is stopped even if log shows Remote started !

macOS Monterey 12.7.5
Audirvana Studio 2.8.1 (20801) on MacOS

I had a situation that looks similar when switching between Linux and W11 - W11 always showed a login screen but Linux obviously did not. In the remote I would then go to ‘Local’ → ‘Maintenance’ and select the 3rd option in there, IIRC it is reindex local database or something like that. Very non intuitive, because what it does is disconnect the remote. Selecting the active AS server on the remote made the login screen appear properly.
Hope this helps…

Cheers, Hans.

Thanks Hans !
I tried your by-pass, unfortunately it does not work in my case, the problem remains.
Cheers, Alain

Finally succeded, rebooting the mac.
License swap between mac and linux is not perfect.

1 Like

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.