License Reset Request

omtaro · March 23, 2021, 2:17pm

Hi, Damien3

My main Mac was broken.
Please reset my license.

Antoine · March 23, 2021, 3:19pm

Hello @omtaro,

I have removed all your computers from the license database.
You can now activate up to two computers.

To install Audirvana on your computer, you can proceed as follows:

install trial version : https://audirvana.com/try/
unlock it by loading your license key

boleary · March 23, 2021, 6:14pm

Hi Damien, I need to reset my licenses again. I had to reinstall windows on my server PC (updated my audiolunux partition and that wiped out my W10 partition!) Anyway would appreciate a license reset. Also, I’m having a problem getting sound using a temporary license. When I hit play the song curser at the bottom moves for about 4 seconds then goes back to zero, with no sound for those four seconds. Below is the debug info:
Audirvana 3.5.44

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: OFF
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 4 folders
AUTO: F:\Music II
AUTO: F:\Music\Music\Music
Manual: (OFFLINE) C:\Users\Brian\Music
Manual: (OFFLINE) E:\Music II
Library database path: C:\Users\audiolinux\Desktop\AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Studio

=================== AUDIO DEVICE ========================

Preferred device: Audio Renderer-92 Model UID:ABC-PCB Audio Renderer-92 UID:uuid:0280AD230315-Audio Renderer

Selected device:
UPnP device at http://10.0.0.92:49152/amr.xml
Audio Renderer-92 Manufacturer:ABC-PCB
Model UID:ABC-PCB Audio Renderer-92 UID:uuid:0280AD230315-Audio Renderer

6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000
Volume control: No
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA
DSD capability: Raw DSD (MSB)
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
UPnP/DLNA supported protocols:
http-get::audio/flac:
http-get::audio/x-flac:
http-get::audio/wav:
http-get::audio/x-wav:
http-get::audio/mpeg3:
http-get::audio/mp3:
http-get::audio/x-aiff:
http-get::audio/aiff:
http-get::audio/aac:
http-get::audio/mp4:
http-get::audio/m4a:
http-get::audio/dsd
http-get::audio/dsf
http-get:*:audio/dff
DLNA 1.5: No
Gapless playback: Yes
Missing events workaround: Yes
Can play native DSD: Yes
Number of channels: 2
Use as stereo device only: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 16bit little endian 44.1kHz
2 ch Integer PCM 24bit little endian 44.1kHz
2 ch Integer PCM 16bit little endian 88.2kHz
2 ch Integer PCM 24bit little endian 88.2kHz
2 ch Integer PCM 16bit little endian 176.4kHz
2 ch Integer PCM 24bit little endian 176.4kHz
2 ch Integer PCM 16bit little endian 48kHz
2 ch Integer PCM 24bit little endian 48kHz
2 ch Integer PCM 16bit little endian 96kHz
2 ch Integer PCM 24bit little endian 96kHz
2 ch Integer PCM 16bit little endian 192kHz
2 ch Integer PCM 24bit little endian 192kHz
2 ch DSD 8bit little endian in 8bit chunk 2822.4kHz
2 ch DSD 8bit little endian in 8bit chunk 5644.8kHz

Current device transportInfo:
CurrentTransportState: STOPPED
CurrentTransportStatus: OK
CurrentSpeed: 1
Current device MediaInfo:
NrTracks: 1
MediaDuration: 00:00:00
CurrentURI:
CurrentURIMetadata:
nextURI:
nextURIMetadata:
PlayMedium: NETWORK
RecordMedium: NOT_IMPLEMENTED
WriteStatus: NOT_IMPLEMENTED

Current device AVT service description:

<?xml version="1.0"?> 1 0 Play InstanceID in A_ARG_TYPE_InstanceID Speed in TransportPlaySpeed Stop InstanceID in A_ARG_TYPE_InstanceID Next InstanceID in A_ARG_TYPE_InstanceID Previous InstanceID in A_ARG_TYPE_InstanceID SetNextAVTransportURI InstanceID in A_ARG_TYPE_InstanceID NextURI in NextAVTransportURI NextURIMetaData in NextAVTransportURIMetaData GetMediaInfo InstanceID in A_ARG_TYPE_InstanceID NrTracks out NumberOfTracks MediaDuration out CurrentMediaDuration CurrentURI out AVTransportURI CurrentURIMetaData out AVTransportURIMetaData NextURI out NextAVTransportURI NextURIMetaData out NextAVTransportURIMetaData PlayMedium out PlaybackStorageMedium RecordMedium out RecordStorageMedium WriteStatus out RecordMediumWriteStatus GetDeviceCapabilities InstanceID in A_ARG_TYPE_InstanceID PlayMedia out PossiblePlaybackStorageMedia RecMedia out PossibleRecordStorageMedia RecQualityModes out PossibleRecordQualityModes SetAVTransportURI InstanceID in A_ARG_TYPE_InstanceID CurrentURI in AVTransportURI CurrentURIMetaData in AVTransportURIMetaData SetPlayMode InstanceID in A_ARG_TYPE_InstanceID NewPlayMode in CurrentPlayMode GetCurrentTransportActions InstanceID in A_ARG_TYPE_InstanceID Actions out CurrentTransportActions GetTransportSettings InstanceID in A_ARG_TYPE_InstanceID PlayMode out CurrentPlayMode RecQualityMode out CurrentRecordQualityMode GetTransportInfo InstanceID in A_ARG_TYPE_InstanceID CurrentTransportState out TransportState CurrentTransportStatus out TransportStatus CurrentSpeed out TransportPlaySpeed Pause InstanceID in A_ARG_TYPE_InstanceID Seek InstanceID in A_ARG_TYPE_InstanceID Unit in A_ARG_TYPE_SeekMode Target in A_ARG_TYPE_SeekTarget GetPositionInfo InstanceID in A_ARG_TYPE_InstanceID Track out CurrentTrack TrackDuration out CurrentTrackDuration TrackMetaData out CurrentTrackMetaData TrackURI out CurrentTrackURI RelTime out RelativeTimePosition AbsTime out AbsoluteTimePosition RelCount out RelativeCounterPosition AbsCount out AbsoluteCounterPosition CurrentPlayMode string NORMAL REPEAT_ALL INTRO NORMAL RecordStorageMedium string UNKNOWN DV MINI-DV VHS W-VHS S-VHS D-VHS VHSC VIDEO8 HI8 CD-ROM CD-DA CD-R CD-RW VIDEO-CD SACD MD-AUDIO MD-PICTURE DVD-ROM DVD-VIDEO DVD-R DVD+RW DVD-RW DVD-RAM DVD-AUDIO DAT LD HDD MICRO-MV NETWORK NONE NOT_IMPLEMENTED vendor-defined LastChange string RelativeTimePosition string CurrentTrackURI string CurrentTrackDuration string CurrentRecordQualityMode string 0:EP 1:LP 2:SP 0:BASIC 1:MEDIUM 2:HIGH NOT_IMPLEMENTED vendor-defined CurrentMediaDuration string AbsoluteCounterPosition i4 RelativeCounterPosition i4 A_ARG_TYPE_InstanceID ui4 AVTransportURI string TransportState string STOPPED PAUSED_PLAYBACK PAUSED_RECORDING PLAYING RECORDING TRANSITIONING NO_MEDIA_PRESENT CurrentTrackMetaData string NextAVTransportURI string PossibleRecordQualityModes string CurrentTrack ui4 0 4294967295 1 AbsoluteTimePosition string NextAVTransportURIMetaData string PlaybackStorageMedium string UNKNOWN DV MINI-DV VHS W-VHS S-VHS D-VHS VHSC VIDEO8 HI8 CD-ROM CD-DA CD-R CD-RW VIDEO-CD SACD MD-AUDIO MD-PICTURE DVD-ROM DVD-VIDEO DVD-R DVD+RW DVD-RW DVD-RAM DVD-AUDIO DAT LD HDD MICRO-MV NETWORK NONE NOT_IMPLEMENTED vendor-defined CurrentTransportActions string RecordMediumWriteStatus string WRITABLE PROTECTED NOT_WRITABLE UNKNOWN NOT_IMPLEMENTED PossiblePlaybackStorageMedia string AVTransportURIMetaData string NumberOfTracks ui4 0 4294967295 A_ARG_TYPE_SeekMode string ABS_TIME REL_TIME ABS_COUNT REL_COUNT TRACK_NR CHANNEL_FREQ TAPE-INDEX FRAME A_ARG_TYPE_SeekTarget string PossibleRecordStorageMedia string TransportStatus string OK ERROR_OCCURRED vendor-defined TransportPlaySpeed string 1 vendor-defined

Current device RootDevice description:

<?xml version="1.0"?> 1 0 http://10.0.0.92:49152/ urn:schemas-upnp-org:device:MediaRenderer:1 Audio Renderer-92 ABC-PCB http://www.abc-pcb.ch MR-MOD MR-MOD 1.0 http://www.abc-pcb.ch 0280AD230315 uuid:0280AD230315-Audio Renderer 123456789 urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl1 rcscpd.xml /upnp/control/RenderingControl /upnp/event/RenderingControl urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport1 avtscpd.xml /upnp/control/AVTransport /upnp/event/AVTransport urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager1 cmscpd.xml /upnp/control/ConnectionManager /upnp/event/ConnectionManager /index.html

UPnP devices found : 2
Device #0Audio Renderer-92 UID: uuid:0280AD230315-Audio Renderer Location: http://10.0.0.92:49152/amr.xml
Device #1TSR-5790 D0BDC2 UID: uuid:9ab0c000-f668-11de-9976-00a0ded0bdc2 Location: http://10.0.0.143:49154/MediaRenderer/desc.xml

Max. memory for audio buffers: 31654MB

Local Audio Engine:WASAPI

Local devices found : 0

Antoine · March 24, 2021, 8:40am

Hello @boleary,

I have removed all your computers from the license database.
You can now activate up to two computers.

boleary · March 24, 2021, 2:48pm

Thank you. All is working after changing audirvana security settings as you suggested. Hope you and yours are well.

Brian

vitalii427 · July 7, 2021, 3:46pm

Hello!
I’ve lost my license key. Can you resend the key to my email(same as registered here) please?

Vitalii

Brudr · July 10, 2021, 9:47pm

Requesting a license reset for Jeff Boggess (original purchase 62051966. Thanks you.