Mac mini 3.5 upgrade no audio playback

on mac mini ,upgrade to 3.5. NO audio playback although all visual data appears when clicking on album. EXCEPTION is all MQA, visual and audio work successfully! I get notification that audio file not available on NON-MQA.albums I do click synchronize on file indicated (/Users/robertburrows/Documents) with No apparent response. Fortunately, ON MACBOOK AIR 3.5 upgrade is FLAWLESS? Can audio file be retrieved ,created? I have even downloaded service with NEW purchased license# without success. ? Discontinue current license and restart from beginning? Restart service on new MAC MINI? the audio quality is sorely missed especially for non-MQA albums. The 7 hour time difference is a bummer!
Merci, Bob Burrows

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