Need to have licenses reset... did not uninstall on prior computer

Hello Damien3

This may be a duplicate post since my first was placed as a reply to another similar issue. I did not uninstall Audirvana before my prior computer died so I need to have my licenses reset so that I can do an install on a new Mac computer.

The order number was: 60730453.

Thank you,

Mark (fladnag)

Hello @fladnag,

I have removed all your computers from the license database.
You can now activate up to two Mac computers.

To install Audirvana on your Mac, you can proceed as follows:

  1. install trial version : https://audirvana.com/try-mac/
  2. unlock it by loading your license key

Chiedo se mi puoi rimuovere il database delle licenze perché ho formattato i due computer senza disattivare la licenza.
Il mio numero di ordine è. 19191966

Hello @glug,

I have removed all your computers from the license database.

Hello -

I just purchased a cross license and I am unable to activate Audirvana on Windows 10
My Mac one is working. I should have 2 Licenses.

Can you removed all my computers so I can add just the computers I currently have?
Thank You,
Roger

Similar problem Damien, except I DID uninstall from previous computer. I also just purchased an upgrade and cannot install on my new computer.

My original order number was 44112278

Hello @Rbrough2112 and @Jason72,

I have removed all your computers from the license database.
You can now activate up to two computers.

To install Audirvana on your computer, you can proceed as follows:

  1. install trial version : https://audirvana.com/try/
  2. unlock it by loading your license key

Hello Damien - I’m having the same issue, I did not uninstall Audirvana before upgrading my PC.

My order was #14476059

Thank you!

Hello Damien3,
Unfortunately, I forgot to deactivate Audirvana on my mac computer before selling it. My order number: 110904944
Thank You

Hey Damien, same issue here (sorry!) - sold a MacBook without removing the Audirvana license first - just got a new M1 so eager to try it out - please reset my licenses!
My order is
#14848673
Thanks a bunch
James

Hello @jasso, @GMV adn @pesciolino,

I have removed all your computers from the license database.
You can now activate up to two computers.

To install Audirvana on your computer, you can proceed as follows:

  1. install trial version : https://audirvana.com/try/
  2. unlock it by loading your license key

@Antoine thanks very much

Hello again Damien,

I foolishly forgot to uninstall Audirvana on my PC before reinstalling Windows. Can you please reset my key…again?
My order was #14476059

Thank you!

Hello @jasso,

I have removed all your computers from the license database.
You can now activate up to two computers.

To install Audirvana on your computer, you can proceed as follows:

  1. install trial version : https://audirvana.com/try/
  2. unlock it by loading your license key

I need the same. Thankyou

Hello Damien,
Unfortunately, I forgot to deactivate Audirvana on my mac computer before selling it. My order number: 67345737
Thank You

Please also reset my installation database. I don’t have access to my old computers anymore. Thank You!

Hi!
I have also got the same problem on my Mac license (Windows license still works fine). Could help on removing the counts for me? The order number is 80938162
Thank you so much!

Hello Damien

I uninstalled Audirvāna on my Mac and Windows computer but I too have the same problem, please can you remove all computers

My order number is - 88814046

Thank you

I’ve uninstalled on my old computer. Still getting the message telling me to uninstall on my other computer. Can you please help?