Newbie Help

Hello - I have a sonic transporter running V 2.9. I’ve installed Audirvana Studio through the software manager. I also downloaded the app to my iphone but don’t know what I have to do next since it’s not connecting.

Thanks in advance and I realize this should be pretty basic.

what do you means when you say ‘it is not connecting’ ? The app doesn’t connect to the Sonic Transporter? Or where are you stuck? A screenshot would help.

Thank you for your reply. The message on the Audirvana app says “No connection” under currently selected computers

Did you go to ‘select a computer’, select the computername the Remote App found, and get a log-in screen for your Audirvana user credentials? Or do you get an error before you see a log-in screen?

The app doesn’t give me the chance to “select a computer” as it immediately goes to the next screen, the one that says Computer Connection at the top and then has the No Connection notice. There’s also “Available Computers” which has nothing listed under

There you have your problem. It seems the Bonjour service needed for the app is not running. Ask the manufacturer of the Sonic Transporter for a solution, since I figure it is on their side.

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Thank you for your help - I’ll do so