Playback skipping in Tidal

Legacy versions Streaming Old Versions
1

Playback is skipping in Tidal. There does not seem to be a pattern. Here’s the debug:

Audirvana Mac Version 3.5.44 (3574)
macOS 11.3.0 with 8192MB RAM

Registered to dennis wygmans

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins ACTIVE in offline mode
	No plugin active

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: /Volumes/OWC Envoy Pro EX/Music
iTunes/Music library synchronization: last synchronized on Sun Oct 25 17:06:03 2020

Library database path: /Users/denniswygmans/Library/Application Support/Audirvana/AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
TIDAL: Connected as HIFI

=================== AUDIO DEVICE ========================

CoreAudio audio path, buffer I/O frame size: 512

Max. memory for audio buffers: 2098MB

Local Audio Engine:
Exclusive access: Enabled
Integer mode: Enabled

Preferred device:
CA CXA81 2.0
Model UID:CA CXA81 2.0:22E8:CA02
UID:AppleUSBAudioEngine:CA:CA CXA81 2.0:14300000:1

Currently playing in Integer Mode:
Device: 2ch Non-mixable linear PCM Interleaved 16bits little endian Signed Integer, 4 bytes per frame 44.1kHz

Active Sample Rate: 44.1kHz
Hog Mode is on

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
ID 0x67 CA CXA81 2.0 Manufacturer:CA
Model UID:CA CXA81 2.0:22E8:CA02 UID:AppleUSBAudioEngine:CA:CA CXA81 2.0:14300000:1

9 available sample rates up to 705600Hz
44100
48000
88200
96000
176400
192000
352800
384000
705600
Audio buffer frame size : 58 to 4096 frames
Current I/O buffer frame size : 512
Volume Control
Physical: No
Virtual: No
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to MQA Decoder
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x68 2 channels starting at 1
27 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 705.6kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 384kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 352.8kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 192kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 176.4kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 705.6kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 384kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 352.8kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 192kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 176.4kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 705.6kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz

36 physical formats
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 705.6kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 384kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 352.8kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 192kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 176.4kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 96kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 88.2kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 705.6kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 384kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 352.8kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 705.6kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 384kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 352.8kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 192kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 176.4kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 705.6kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz

Local devices found : 3
Device #0: ID 0x67 CA CXA81 2.0 Manufacturer: CA Model UID: CA CXA81 2.0:22E8:CA02 UID: AppleUSBAudioEngine:CA:CA CXA81 2.0:14300000:1
Device #1: ID 0x2c CalDigit Thunderbolt 3 Audio Manufacturer: CalDigit, Inc. Model UID: CalDigit Thunderbolt 3 Audio:2188:6533 UID: AppleUSBAudioEngine:CalDigit, Inc.:CalDigit Thunderbolt 3 Audio:1200000:1
Device #2: ID 0x5b MacBook Pro Speakers Manufacturer: Apple Inc. Model UID: Speaker UID: BuiltInSpeakerDevice

UPnP devices found : 1
Device #0: ID 0x0 Family Room UID: uuid:9ab0c000-f668-11de-9976-44fe3b6ced40 Location: http://192.168.1.29:49154/MediaRenderer/desc.xml

Thanks,

Dennis

2

Hello @denwyg,

does the issue only happens with Tidal or also with your local tracks?

3

I’ve tried a few albums locally and no skips.

4

Does the track skips every time at the same time frame?

5

I am seeing the same issue. Just started couple of days ago. So far only Tidal and local music plays fine. No pattern.

6

No. It’s all different tracks and at different parts. Sometimes it skips backwards. Other times it skips a moment. Yet other times it skips to the next track.

1 Like
7

I’m having this issue also.

2 Likes
8

If you disconnect and reconnect your Tidal account, does the issue occur again?

9

Did not resolve the issue.

10

I am experiencing the same skipping problem with Tidal, it does not happen with local files, and seems to have begun within the last week or so. In my case, songs do skip at the same point in time (i.e.: when I scroll back after a skip, it skips at the same place again). Today I tried quitting the application and re-playing the skipping track and it appeared to happen at the same point. Using the Tidal app on this computer works without any similar glitches. Although I am a new user of the software, this problem wasn’t an issue for me previously. The skips I experience are short glitches in playback, it does not move onto another track, but continues to play the same song.

1 Like
11

Same here. I played one whole album on Tidal without issue, and then I played another Tidal track. It skipped backwards by about 1 second, and then the last 1-5 seconds of the track were cut off and playback stopped (it was the end of the playlist). All the music was Tidal HiFi, not MQA. Here’s the debug:

Audirvana Mac Version 3.5.44 (3574)
macOS 10.11.6 with 8192MB RAM

Registered to Jonathan Black

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: /Users/HiFi_Transport/Music
iTunes/Music library synchronization: not synchronized
Library database path: /Users/HiFi_Transport/Library/Application Support/Audirvana/AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Studio
TIDAL: Connected as HIFI

=================== AUDIO DEVICE ========================

Direct Mode audio path, buffer I/O frame size: 512

Max. memory for audio buffers: 7168MB

Local Audio Engine:
Exclusive access: Enabled
Integer mode: Enabled

Preferred device:
Modi Multibit
Model UID:Modi Multibit:0D8C:0004
UID:AppleUSBAudioEngine:Schiit Audio:Modi Multibit:24100000:1

Active Sample Rate: 44.1kHz
Hog Mode is off

Bridge settings:
Sample rate limitation: 192kHz
Sample rate switching latency: none
Limit bitdepth to 24bit: ON
Mute during sample rate change: OFF

Selected device:
Local audio device
ID 0x26 Modi Multibit Manufacturer:Schiit Audio
Model UID:Modi Multibit:0D8C:0004 UID:AppleUSBAudioEngine:Schiit Audio:Modi Multibit:24100000:1

6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000
Audio buffer frame size : 14 to 4096 frames
Current I/O buffer frame size : 512
Volume Control
Physical: No
Virtual: No
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to not MQA
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x27 2 channels starting at 1
24 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 192kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 176.4kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz

36 physical formats
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 192kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 176.4kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz

Local devices found : 2
Device #0: ID 0x38 Built-in Output Manufacturer: Apple Inc. Model UID: AppleHDA:64 UID: AppleHDAEngineOutput:8,0,1,2:0
Device #1: ID 0x26 Modi Multibit Manufacturer: Schiit Audio Model UID: Modi Multibit:0D8C:0004 UID: AppleUSBAudioEngine:Schiit Audio:Modi Multibit:24100000:1

UPnP devices found : 1
Device #0: ID 0x0 Family Room TV UID: uuid:23456789-1234-1010-8000-94DB56B542FC Location: http://192.168.1.55:52323/MediaRenderer.xml

12

Same problem for me, hopefully the new version of Audirvana Studio addresses this issue. I just bought this software a month ago and it’s almost unusable with Tidal.

1 Like
13

Same here, tidal skips all the time, while local music is no problem.

14

Just tried Audirvana on Windows 10 after a while not using it and Tidal MQA streams are stopping dead after one track. All else works fine…

15

Not going to move to new subscription for studio. I just purchased Audirvana a few months ago. I surely hope these Tidal bugs get fixed for 3.5. The move to a subscription for studio is just plain bad and wrong. I’m not adding another monthly fee, so way. I only bought 3.5 because it was a flat fee.

16

Same here, except that to me it seems to be limited to the evening hours.

17

I will add myself to this list as well. Like others, this started happening about 3 weeks ago. Tidal tracks will sometimes not play to the end; will skip to the next track with anywhere from 3 seconds to almost a minute remaining. Seems to be random, and does not happen with local files.

18

Don’t you think it’s a strange coincidence that this tidal win 10 bug appeared next to the release of the studio version that needs subscription, and there is no solution for more than a month? :thinking:

1 Like
19

I assume that with version 3.5 now officially dead, there won’t be an effort to resolve this issue in 3.5. Does anyone know if this problem is fixed in Studio? It would be nice to be able to play my local files and Tidal streaming with the same software.

20

Update out. I’ve installed it. Testing it now. Keeping my fingers crossed.

I’ve listened for hours now and it’s still skipping. But, it seems to be concentrated only on certain albums. Some don’t skip at all. Others, such as the new Guided By Voices album, songs end suddenly or there are skips within songs.