Primare NP5 UPnP issues

Using Primare NP5 as an UPnP device through Audirvana is an absolute joke. Every track either rewinds to the beginning or there is loud white noise blasting out of nowhere. Anybody have any solutions?

Here’s my debug info

Audirvana Mac Version 3.5.37 (3567)
macOS 10.16.0 with 8192MB RAM

Registered to Klodian Ozuni

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: OFF
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: ON

LIBRARY SETTINGS:
Sync list: 3 folders
AUTO: /Users/klodianozuni/Dropbox/Personal/Music/DSD
AUTO: /Users/klodianozuni/Dropbox/Personal/Music/FLAC
AUTO: /Users/klodianozuni/Dropbox/Personal/Music/Random MP3
iTunes/Music library synchronization: last synchronized on Mon Nov 2 13:32:13 2020

Library database path: /Users/klodianozuni/Library/Application Support/Audirvana/AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
TIDAL: Connected as HIFI

=================== AUDIO DEVICE ========================

Preferred device: Primare NP5 Model UID:Primare Primare NP5 UID:uuid:6adf226c-6dc7-11eb-b8e7-df7a993b73da

Currently playing to UPnP device at 24 bits 44.1kHz
Selected device:
UPnP device at http://192.168.1.158:38400/description.xml
ID 0x0 Primare NP5 Manufacturer:Primare
Model UID:Primare Primare NP5 UID:uuid:6adf226c-6dc7-11eb-b8e7-df7a993b73da

6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000
Volume control: No
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to not MQA
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
UPnP/DLNA supported protocols:
http-get::audio/L16;rate=44100;channels=1:DLNA.ORG_PN=LPCM
http-get:
:audio/L16;rate=44100;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/L16;rate=48000;channels=1:DLNA.ORG_PN=LPCM
http-get:
:audio/L16;rate=48000;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/mpeg:DLNA.ORG_PN=MP3
http-get:
:audio/mp4:DLNA.ORG_PN=AAC_ISO
http-get::audio/3gpp:DLNA.ORG_PN=AAC_ISO
http-get:
:audio/mp4:DLNA.ORG_PN=AAC_ISO_320
http-get::audio/3gpp:DLNA.ORG_PN=AAC_ISO_320
http-get:
:audio/vnd.dlna.adts:DLNA.ORG_PN=AAC_ADTS
http-get::audio/vnd.dlna.adts:DLNA.ORG_PN=AAC_ADTS_320
http-get:
:audio/flac:*
http-get::audio/x-flac:
http-get::audio/wav:
http-get::audio/x-wav:
http-get::application/ogg:
http-get::audio/x-ms-wma:DLNA.ORG_PN=WMABASE
http-get:
:audio/x-ms-wma:DLNA.ORG_PN=WMAFULL
http-get::audio/x-ms-wma:DLNA.ORG_PN=WMAPRO
http-get:
:audio/aiff:*
http-get::audio/x-aiff:
DLNA 1.5: Yes
Gapless playback: Yes
Missing events workaround: No
Can play native DSD: No
Number of channels: 2
Use as stereo device only: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x0 0 channels starting at 0
12 virtual formats:
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz

0 physical formats

Current device transportInfo:
CurrentTransportState: PAUSED_PLAYBACK
CurrentTransportStatus: OK
CurrentSpeed: 1
Current device MediaInfo:
NrTracks: 1
MediaDuration: 0:04:05.000
CurrentURI: http://192.168.1.186:49153/audirvana/audio_0_46.wav
CurrentURIMetadata:

dc:titleGreen Papaya</dc:title>
dc:creatorLianne La Havas</dc:creator>
upnp:artistLianne La Havas</upnp:artist>
upnp:genreSoul</upnp:genre>
upnp:albumArtURIhttp://192.168.1.186:49153/audirvana/artwork_0_47.jpg</upnp:albumArtURI>
upnp:albumLianne La Havas</upnp:album>
upnp:originalTrackNumber3</upnp:originalTrackNumber>
upnp:classobject.item.audioItem.musicTrack</upnp:class>
http://192.168.1.186:49153/audirvana/audio_0_46.wav

nextURI: http://192.168.1.186:49153/audirvana/audio_1_47.wav
nextURIMetadata: <DIDL-Lite xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:upnp="urn:schemas-upnp-org:metadata-1-0/upnp/" xmlns="urn:schemas-upnp-org:metadata-1-0/DIDL-Lite/" xmlns:dlna="urn:schemas-dlna-org:metadata-1-0/">
Can't Fight Lianne La Havas Lianne La Havas Soul http://192.168.1.186:49153/audirvana/artwork_1_48.jpg Lianne La Havas 4 object.item.audioItem.musicTrack http://192.168.1.186:49153/audirvana/audio_1_47.wav
PlayMedium: NETWORK
RecordMedium: NOT_IMPLEMENTED
WriteStatus: NOT_IMPLEMENTED

Current device AVT service description:

<?xml version="1.0"?> 1 0 SetAVTransportURI InstanceID in A_ARG_TYPE_InstanceID CurrentURI in AVTransportURI CurrentURIMetaData in AVTransportURIMetaData SetNextAVTransportURI InstanceID in A_ARG_TYPE_InstanceID NextURI in NextAVTransportURI NextURIMetaData in NextAVTransportURIMetaData GetMediaInfo InstanceID in A_ARG_TYPE_InstanceID NrTracks out NumberOfTracks MediaDuration out CurrentMediaDuration CurrentURI out AVTransportURI CurrentURIMetaData out AVTransportURIMetaData NextURI out NextAVTransportURI NextURIMetaData out NextAVTransportURIMetaData PlayMedium out PlaybackStorageMedium RecordMedium out RecordStorageMedium WriteStatus out RecordMediumWriteStatus GetTransportInfo InstanceID in A_ARG_TYPE_InstanceID CurrentTransportState out TransportState CurrentTransportStatus out TransportStatus CurrentSpeed out TransportPlaySpeed GetPositionInfo InstanceID in A_ARG_TYPE_InstanceID Track out CurrentTrack TrackDuration out CurrentTrackDuration TrackMetaData out CurrentTrackMetaData TrackURI out CurrentTrackURI RelTime out RelativeTimePosition AbsTime out AbsoluteTimePosition RelCount out RelativeCounterPosition AbsCount out AbsoluteCounterPosition GetDeviceCapabilities InstanceID in A_ARG_TYPE_InstanceID PlayMedia out PossiblePlaybackStorageMedia RecMedia out PossibleRecordStorageMedia RecQualityModes out PossibleRecordQualityModes GetTransportSettings InstanceID in A_ARG_TYPE_InstanceID PlayMode out CurrentPlayMode RecQualityMode out CurrentRecordQualityMode SetPlayMode InstanceID in A_ARG_TYPE_InstanceID NewPlayMode in CurrentPlayMode Stop InstanceID in A_ARG_TYPE_InstanceID Play InstanceID in A_ARG_TYPE_InstanceID Speed in TransportPlaySpeed Pause InstanceID in A_ARG_TYPE_InstanceID Seek InstanceID in A_ARG_TYPE_InstanceID Unit in A_ARG_TYPE_SeekMode Target in A_ARG_TYPE_SeekTarget Next InstanceID in A_ARG_TYPE_InstanceID Previous InstanceID in A_ARG_TYPE_InstanceID GetCurrentTransportActions InstanceID in A_ARG_TYPE_InstanceID Actions out CurrentTransportActions TransportState string STOPPED PAUSED_PLAYBACK PLAYING TRANSITIONING NO_MEDIA_PRESENT TransportStatus string OK ERROR_OCCURRED PlaybackStorageMedium string UNKNOWN CD-DA DVD-VIDEO HDD NETWORK NONE RecordStorageMedium string NOT_IMPLEMENTED PossiblePlaybackStorageMedia string UNKNOWN CD-DA DVD-VIDEO HDD NETWORK PossibleRecordStorageMedia string NOT_IMPLEMENTED CurrentPlayMode string NORMAL SHUFFLE REPEAT_ONE REPEAT_TRACK REPEAT_ALL NORMAL TransportPlaySpeed string 1 RecordMediumWriteStatus string NOT_IMPLEMENTED CurrentRecordQualityMode string NOT_IMPLEMENTED PossibleRecordQualityModes string NOT_IMPLEMENTED NumberOfTracks ui4 0 1 CurrentTrack ui4 0 1 1 CurrentTrackDuration string CurrentMediaDuration string CurrentTrackMetaData string CurrentTrackURI string AVTransportURI string AVTransportURIMetaData string NextAVTransportURI string NextAVTransportURIMetaData string RelativeTimePosition string AbsoluteTimePosition string RelativeCounterPosition i4 AbsoluteCounterPosition i4 CurrentTransportActions string LastChange string A_ARG_TYPE_SeekMode string ABS_COUNT TRACK_NR REL_TIME A_ARG_TYPE_SeekTarget string A_ARG_TYPE_InstanceID ui4

Current device RootDevice description:

<?xml version="1.0"?> 1 0 DMR-1.50 urn:schemas-upnp-org:device:MediaRenderer:1 Primare NP5 Primare http://www.primare.net/ PrimareDMR Primare NP5 1.0 http://www.primare.net/products/np5-prisma/ 1234567890 uuid:6adf226c-6dc7-11eb-b8e7-df7a993b73da http://192.168.1.158 urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /RenderingControl.xml /RenderingControl /RenderingControl/eventSub urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /AVTransport.xml /AVTransport /AVTransport/eventSub urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /ConnectionManager.xml /ConnectionManager /ConnectionManager/eventSub http://192.168.1.158:38400

UPnP devices found : 3
Device #0: ID 0x0 DIXONS-JVC TV UID: uuid:140ab02e-1e10-11b2-be1d-0009df883426 Location: http://192.168.1.210:2870/dmr.xml
Device #1: ID 0x0 Primare NP5 UID: uuid:6adf226c-6dc7-11eb-b8e7-df7a993b73da Location: http://192.168.1.158:38400/description.xml
Device #2: ID 0x0 BubbleUPnP (SM-G975F) UID: uuid:866975da-ad80-451e-bb27-0629589e847e Location: http://192.168.1.131:58645/dev/866975da-ad80-451e-bb27-0629589e847e/desc.xml

CoreAudio audio path, buffer I/O frame size: 0

Max. memory for audio buffers: 5120MB

Local Audio Engine:
Exclusive access: Enabled
Integer mode: Enabled

Local devices found : 1
Device #0: ID 0x31 Built-in Output Manufacturer: Apple Inc. Model UID: AppleHDA:123 UID: AppleHDAEngineOutput:1B,0,1,1:0

Unfortunately you‘ll have to contact Primare for this.

You can also try to reduce the pre-load cache to 2000MB, and see if that helps. The way you described the problem I doubt it though. Still, it’s worth a try.

I’ll try that, thank you.