Prob with 24 bits 96khz files

Why I cannot play 24 bit 96khz files. Audirvana plays the song. But no sound is output. For the same set up iTunes has no issue with output

To better understand… could you please describe your setup?
macOS/Windows, Audirvana version, dac used
Thanks

MAC mini Mojave 10.14.6
Dac Cambridge audio dac magic 3
Audirvana 3.5.37 (3567)

I suppose it is the Dac Magic Plus … can you post the screenshot of the Audirvana dac settings? … with the dac connected

noe i notiser it has. a prob w 48Khz as well. I

Did you enabled USB Class 2 on your dac?
… see at the bottom of page 22

Sorry, the model of my dac is Dac Magic (older version) I am not sure if there is such a setting on this model

On page 14 the instructions to set USB Class 2 for the Dac Magic 100

The model is just dac magic , precursor to these models

… no chance to find a user manual …
Can you post a copy of the “Debug Info”? You can get it in Audirvana Settings>General>Debug Info

Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message

I could find a review of the “original” DacMagic here https://www.stereophile.com/content/cambridge-audio-azur-dacmagic-da-converter-specifications
and it seems it can accept on usb just 44.1 and 48 (I suppose 16 bits)

Can you send me a copy of the “Debug Info”? You can get it in Audirvana Settings>General>Debug Info

Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message

Dear All,

If it helps, the PDF User Guide file for the Cambridge Audio Azur DacMagic can be found here:

Audirvana Mac Version 3.5.37 (3567)
macOS 10.14.6 with 8192MB RAM

Registered to kenneth hee

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX with Power Of Two upsampling
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: /Volumes/NO NAME/music server
iTunes/Music library synchronization: not synchronized
Library database path: /Users/29firstmediacenter/Library/Application Support/Audirvana/AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES

=================== AUDIO DEVICE ========================

CoreAudio audio path, buffer I/O frame size: 512

Max. memory for audio buffers: 5120MB

Local Audio Engine:
Exclusive access: Enabled
Integer mode: Enabled

Preferred device:
DisplayPort
Model UID:AppleGFXHDA:0
UID:AppleGFXHDAEngineOutputDP:0:{6D1E-0001-01010101}

Active Sample Rate: 44.1kHz
Hog Mode is off

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
ID 0x58 DisplayPort Manufacturer:Apple Inc.
Model UID:AppleGFXHDA:0 UID:AppleGFXHDAEngineOutputDP:0:{6D1E-0001-01010101}

5 available sample rates up to 192000Hz
32000
44100
48000
96000
192000
Audio buffer frame size : 14 to 4096 frames
Current I/O buffer frame size : 512
Volume Control
Physical: No
Virtual: No
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to not MQA
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x59 2 channels starting at 1
5 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 192kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 32kHz

10 physical formats
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 192kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 96kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 32kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 32kHz

Local devices found : 2
Device #0: ID 0x58 DisplayPort Manufacturer: Apple Inc. Model UID: AppleGFXHDA:0 UID: AppleGFXHDAEngineOutputDP:0:{6D1E-0001-01010101}
Device #1: ID 0x4c Mac mini Speakers Manufacturer: Apple Inc. Model UID: Speaker UID: BuiltInSpeakerDevice

UPnP devices found : 1
Device #0: ID 0x0 [TV][LG]29firstcast UID: uuid:664ac9f3-1c29-2bba-fe1b-d83608dfcb12 Location: http://192.168.1.128:1245/

Hello @KH2020, can you try to deactivate upsampling and play your song?

how do I switch this? the upsampling selection in aurivarna is not selectable

To change this setting you need to stop your audio playback in Audirvana. Can you do it and try to change your upsampling settings?

stopped playback. still not selectable

ok. managed to deactivate and it plays. so the question is why is this an issue?