Qnap hd radio in flac buzzing

I have installed the final version of qnap studio on my nas.
I have noticed that with this version the HD radios such as “mother earth radio” or RadioParadise in flac will start buzzing after few minutes (5-10minutes) of playing, pausing and replaying does not solve the problem.
This did not occur with the prior version, so it is not related to my equipment.
I changed the buffer size from small to large and viceversa , it makes no difference.
If I stream in hd 192 there are no problems. So the problem is only in the radio.
@Antoine please check if you have similar problem, Thanks

Hi @marcog,

Can you send us a copy of the "Debug Info“ when you have this issue? You can get it in Audirvana Settings>My account.

Note: When you click on the Debug Info button, Audirvana automatically copies all its content. Please paste it in response to this message.

2024-06-25 14:40:15.198 [info]: ============= Started Logging, Audirvana Studio 2.8.2.1 Linux x86_64 =============
2024-06-25 14:40:15.232 [info]: Running on Linux 5.10.60-qnap x86_64 (QNAP NAS TS-473A QTS 5.1.7 Build 20240520)
2024-06-25 14:40:15.232 [info]: No language set in settings, using system language: en_US.UTF-8
2024-06-25 14:40:15.271 [warning]: EULA not accepted yet, showing it
2024-06-25 14:40:15.274 [info]: RemoteServer: Server started and advertised on port 42351
2024-06-25 14:41:32.568 [error]: Not logged to Audirvana account: need to sign in
2024-06-25 14:42:02.538 [info]: Login: Successfully signed in with remote to Audirvana account
2024-06-25 14:42:02.538 [info]: Remote App login successful for device ff9b481c-4f07-43de-b054-c1da00f62520, pairing key generated
2024-06-25 14:42:02.966 [info]: UPnP stack initialized using default interface
2024-06-25 14:42:03.088 [error]: UPnP: Error obtaining device description from http://192.168.0.41:9080 – error = -107
2024-06-25 14:42:03.166 [info]: UPnP web server started on 192.168.0.150:49152
2024-06-25 14:42:03.192 [info]: Local Library Sync: inotify max_user_watches is set to 262144
2024-06-25 14:42:04.650 [error]: UPnP: Error obtaining device description from http://192.168.0.41:9080 – error = -107
2024-06-25 14:42:35.206 [error]: Remote: event websocket lost with error: Connection reset by peer
2024-06-25 14:46:12.913 [info]: ============= Started Logging, Audirvana Studio 2.8.2.1 Linux x86_64 =============
2024-06-25 14:46:12.957 [info]: Running on Linux 5.10.60-qnap x86_64 (QNAP NAS TS-473A QTS 5.1.7 Build 20240520)
2024-06-25 14:46:12.960 [info]: No language set in settings, using system language: en_US.UTF-8
2024-06-25 14:46:12.998 [info]: RemoteServer: Server started and advertised on port 34305
2024-06-25 14:46:14.783 [info]: UPnP stack initialized using default interface
2024-06-25 14:46:14.804 [error]: UPnP: Error obtaining device description from http://192.168.0.41:9080 – error = -107
2024-06-25 14:46:14.908 [error]: UPnP: Error obtaining device description from http://192.168.0.41:9080 – error = -107
2024-06-25 14:46:14.983 [info]: UPnP web server started on 192.168.0.150:49152
2024-06-25 14:46:15.005 [info]: Local Library Sync: inotify max_user_watches is set to 262144
2024-06-25 14:47:48.266 [info]: AudioFingerprinting: Starting analysis with file /share/CACHEDEV2_DATA/Multimedia/Musica/CD/(Multiple Artists)/100% Tender Love/06 - All by Myself.flac
2024-06-25 14:49:40.387 [error]: UPnP Error 401 getting current transport actions
2024-06-25 14:52:31.255 [error]: UPnP Error 401 setting play mode to normal
2024-06-25 14:52:31.263 [error]: UPnP Error 401 getting current transport actions
2024-06-25 14:52:31.263 [warning]: UPnP GetCurrentTransportActions error => setting default actions
2024-06-25 14:54:03.384 [error]: UPnP Error 401 getting current transport actions
2024-06-25 14:54:48.203 [error]: FLAC decoder: error reading HTTP stream
2024-06-25 14:55:05.199 [error]: UPnP Error 401 getting current transport actions
2024-06-25 14:55:06.721 [error]: UPnP Error 401 getting current transport actions
2024-06-25 14:57:36.412 [error]: UPnP Error 401 getting current transport actions
2024-06-25 14:58:01.765 [error]: UPnP Error 401 getting current transport actions
2024-06-25 14:59:20.172 [error]: Remote: event websocket lost with error: Connection reset by peer
2024-06-25 15:00:43.381 [error]: UPnP Error 401 getting current transport actions

I need the debug info, not the log file :wink:

I clicked on debug info a window with all the information appeared, unfortunately it cannot be copied using a galaxy s10 anywhere, do you have a trick that I can use to copied it? I tried taking a picture,




















@Antoine I have tried to reinstall both the remote and the Qnap app but the problem remains, when I play HD radio Mother Earth radio in Flac after a couple of minutes the music stop and a buzzing noise comes on. I changed buffer etc, but nothing helps, The problem does not occur if play it using audirvana on my pc.
please advise

Hi @marcog,

I’m sorry for taking this long but I want to inform you I can reproduce the issue. I need to wait from Damien to come back from vacation at the end of this month to check with him what is going on.

@antoine thanks for the update