I have installed the final version of qnap studio on my nas.
I have noticed that with this version the HD radios such as “mother earth radio” or RadioParadise in flac will start buzzing after few minutes (5-10minutes) of playing, pausing and replaying does not solve the problem.
This did not occur with the prior version, so it is not related to my equipment.
I changed the buffer size from small to large and viceversa , it makes no difference.
If I stream in hd 192 there are no problems. So the problem is only in the radio.
@Antoine please check if you have similar problem, Thanks
Hi @marcog,
Can you send us a copy of the "Debug Info“ when you have this issue? You can get it in Audirvana Settings>My account.
Note: When you click on the Debug Info button, Audirvana automatically copies all its content. Please paste it in response to this message.
2024-06-25 14:40:15.198 [info]: ============= Started Logging, Audirvana Studio 2.8.2.1 Linux x86_64 =============
2024-06-25 14:40:15.232 [info]: Running on Linux 5.10.60-qnap x86_64 (QNAP NAS TS-473A QTS 5.1.7 Build 20240520)
2024-06-25 14:40:15.232 [info]: No language set in settings, using system language: en_US.UTF-8
2024-06-25 14:40:15.271 [warning]: EULA not accepted yet, showing it
2024-06-25 14:40:15.274 [info]: RemoteServer: Server started and advertised on port 42351
2024-06-25 14:41:32.568 [error]: Not logged to Audirvana account: need to sign in
2024-06-25 14:42:02.538 [info]: Login: Successfully signed in with remote to Audirvana account
2024-06-25 14:42:02.538 [info]: Remote App login successful for device ff9b481c-4f07-43de-b054-c1da00f62520, pairing key generated
2024-06-25 14:42:02.966 [info]: UPnP stack initialized using default interface
2024-06-25 14:42:03.088 [error]: UPnP: Error obtaining device description from http://192.168.0.41:9080 – error = -107
2024-06-25 14:42:03.166 [info]: UPnP web server started on 192.168.0.150:49152
2024-06-25 14:42:03.192 [info]: Local Library Sync: inotify max_user_watches is set to 262144
2024-06-25 14:42:04.650 [error]: UPnP: Error obtaining device description from http://192.168.0.41:9080 – error = -107
2024-06-25 14:42:35.206 [error]: Remote: event websocket lost with error: Connection reset by peer
2024-06-25 14:46:12.913 [info]: ============= Started Logging, Audirvana Studio 2.8.2.1 Linux x86_64 =============
2024-06-25 14:46:12.957 [info]: Running on Linux 5.10.60-qnap x86_64 (QNAP NAS TS-473A QTS 5.1.7 Build 20240520)
2024-06-25 14:46:12.960 [info]: No language set in settings, using system language: en_US.UTF-8
2024-06-25 14:46:12.998 [info]: RemoteServer: Server started and advertised on port 34305
2024-06-25 14:46:14.783 [info]: UPnP stack initialized using default interface
2024-06-25 14:46:14.804 [error]: UPnP: Error obtaining device description from http://192.168.0.41:9080 – error = -107
2024-06-25 14:46:14.908 [error]: UPnP: Error obtaining device description from http://192.168.0.41:9080 – error = -107
2024-06-25 14:46:14.983 [info]: UPnP web server started on 192.168.0.150:49152
2024-06-25 14:46:15.005 [info]: Local Library Sync: inotify max_user_watches is set to 262144
2024-06-25 14:47:48.266 [info]: AudioFingerprinting: Starting analysis with file /share/CACHEDEV2_DATA/Multimedia/Musica/CD/(Multiple Artists)/100% Tender Love/06 - All by Myself.flac
2024-06-25 14:49:40.387 [error]: UPnP Error 401 getting current transport actions
2024-06-25 14:52:31.255 [error]: UPnP Error 401 setting play mode to normal
2024-06-25 14:52:31.263 [error]: UPnP Error 401 getting current transport actions
2024-06-25 14:52:31.263 [warning]: UPnP GetCurrentTransportActions error => setting default actions
2024-06-25 14:54:03.384 [error]: UPnP Error 401 getting current transport actions
2024-06-25 14:54:48.203 [error]: FLAC decoder: error reading HTTP stream
2024-06-25 14:55:05.199 [error]: UPnP Error 401 getting current transport actions
2024-06-25 14:55:06.721 [error]: UPnP Error 401 getting current transport actions
2024-06-25 14:57:36.412 [error]: UPnP Error 401 getting current transport actions
2024-06-25 14:58:01.765 [error]: UPnP Error 401 getting current transport actions
2024-06-25 14:59:20.172 [error]: Remote: event websocket lost with error: Connection reset by peer
2024-06-25 15:00:43.381 [error]: UPnP Error 401 getting current transport actions
I need the debug info, not the log file 
I clicked on debug info a window with all the information appeared, unfortunately it cannot be copied using a galaxy s10 anywhere, do you have a trick that I can use to copied it? I tried taking a picture,
@Antoine I have tried to reinstall both the remote and the Qnap app but the problem remains, when I play HD radio Mother Earth radio in Flac after a couple of minutes the music stop and a buzzing noise comes on. I changed buffer etc, but nothing helps, The problem does not occur if play it using audirvana on my pc.
please advise
Hi @marcog,
I’m sorry for taking this long but I want to inform you I can reproduce the issue. I need to wait from Damien to come back from vacation at the end of this month to check with him what is going on.
@antoine thanks for the update
Hi Antoine
I have noticed that 2,9 Qnap version has not solved the buzzing sound that appears when listening to hd radio such as Mother Earth.
Are you guys planning to solve this issue?
I can’t get this issue with my QNAP. Do you have upsampling activated?
No my upsampling is off
the buzz starts after at least 10 minutes of listening
hi @marcog,
I tried to reproduce the issue with the 2.9.4 version of Audirvāna Studio but couldn’t do so. Do you still experience the problem on your side?