first to be reinstalled it has to be open in Audirvana i think…
so, put it all like me in my picture here…
then close Audirvana
Go to the Main Library Folder… PrivilegedHelperTools folder…
Trash All the files in that folder from Audirvana (that folder install SysOptimizer)
Go to the Main Library Folder… LaunchDaemons Folder…
Trash All the files in that folder from Audirvana (SystemOptimizer and prefs files)
Restart MAC.
Restart Audirvana
it should ask to reinstall it upon trying to play the first song… say yes
I followed exactly all the instructions that the kind RunHomeSlow gave in the various discussions, but I can not install the System optimizer in any way …
Hi damien and thanks for your reply. I tried what you indicate, but still in my Library / PrivilegedHelperTools there was nothing to delete…it just seems never installed …
Since the error says it couldn’t communicate with the helper, check your Security & Privacy System Preferences in your Mac since you have more secure Catalina installed… nothing unchecked there for Audirvana?
I’m also on Catalina, if you want to try to put my files there to see if it is working… they are just preferences files installed by Audirvana… i put a .zip file in my dropbox for you to try:
If you don’t trust me, do a backup before to restore… but they are genuine, no worry. If it still doesn’t work after, remove them.
If you try mine, close Audirvana, put the 2 files in the folder i wrote, and the other 2 in the other folder i wrote… if you don’t have these folders in your main Library, create a new folder and paste the name i wrote. After putting the 4 files in the 2 folders, restart your Mac. Then restart Audirvana and play a song… check in the lower right bottom of Audirvana window if you see the SysOpt in green.
Hi Everyone, first post here. I’m also having problems with the System Optimiser. Sine I’ve updated to the latest version of Audirvana I’ve had the same error message appearing. I’m running a MacBook Pro with the latest Catalina OS. I’ve tried all of the above fixes suggested above & nothing has worked so far. Anyone have any other suggestions? Thanks for your help, Matt
hmm ok well the only place com.audirvana.SysOptimizerTool appears is in LaunchDaemons. How do I fix that? I downloaded Audirvana again but chose not to update to the new version to see if that made a difference & it didn’t so I’m still on version 3.5.38
I have tried doing that but then ran into other computer issues so deleted audirvana and downloaded it again & updated to the latest version then reinstalled the SysOptimiser. I now have com.audirvana.SysOptimizerTool in the PrivilegedHelperTools folder however I’m still getting the following error:
There was an error executing SysOptimizer. Not all optimizations may be done. Error = The operation couldn’t be completed. (CFErrorDomainLaunchd error 9.)
You are asked to install the SysOptimiser every time you start up playing a new album.