TIDAL stuck at HiFi

Hi Damien,

I can’t get anything more than 44.1 on my 6000N and debug info shows:

ACTIVE STREAMING SERVICES
TIDAL: Connected as HIFI

Although my subscription, also on my phone, include Master and I am using them otherwise no problem. I logged out and logged in again to Tidal.

Are you familiar with this problem?

Thanks
Barkin

HiFi is the subscription to get MQA content. It can be confusing but the is how Tidal made their subscription plans.

Can you send me a copy of the “Debug Info” while you have the issue? You can get it in Audirvana Settings>General>Debug Info

Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message

debug info below. Due to my own netwrok issues I limited to 48.00khz

Audirvana Mac Version 3.5.44 (3574)
macOS 11.2.0 with 8192MB RAM

Registered to Halit Barkin Yazicioglu

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: /Volumes/music/
iTunes/Music library synchronization: last synchronized on Thu Feb 4 20:30:27 2021

Library database path: /Users/barkinyazicioglu/Library/Application Support/Audirvana/AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
TIDAL: Connected as HIFI

=================== AUDIO DEVICE ========================

Preferred device: Audiolab 6000N Model UID:Phorus Audiolab 6000N UID:uuid:3d62cbc4-32f8-4fbc-8618-e44cc7801e94

Currently playing to UPnP device at 24 bits 48kHz
Selected device:
UPnP device at http://192.168.86.26:49152/description.xml
ID 0x0 Audiolab 6000N Manufacturer:Phorus
Model UID:Phorus Audiolab 6000N UID:uuid:3d62cbc4-32f8-4fbc-8618-e44cc7801e94

2 available sample rates up to 48000Hz
44100
48000
Volume control: No
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to not MQA
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
UPnP/DLNA supported protocols:
http-get::audio/wav:
http-get::audio/x-wav:
http-get::audio/mpeg:
http-get::audio/mp3:
http-get::audio/aac:
http-get::audio/ac3:
http-get::audio/x-flac:
http-get::audio/flac:
http-get::audio/vnd.dlna.adts:
http-get::audio/x-hx-aac-adts:
http-get::audio/3gpp:
http-get::audio/mp4:
DLNA 1.5: Yes
Gapless playback: Yes
Missing events workaround: No
Can play native DSD: No
Number of channels: 2
Use as stereo device only: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x0 0 channels starting at 0
4 virtual formats:
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz

0 physical formats

Current device transportInfo:
CurrentTransportState: PLAYING
CurrentTransportStatus: OK
CurrentSpeed: 1
Current device MediaInfo:
NrTracks: 1
MediaDuration: 00:00:00
CurrentURI: http://192.168.86.250:49153/audirvana/audio_1_35.wav
CurrentURIMetadata:

dc:titlePuisque nous nous aimons</dc:title>
dc:creatorEnrico Macias</dc:creator>
upnp:artistEnrico Macias</upnp:artist>
upnp:genre</upnp:genre>
upnp:albumArtURIhttp://resources.tidal.com/images/99acd2ca/cf9f/4f6f/9603/ba7c577b56fd/640x640.jpg</upnp:albumArtURI>
upnp:albumEl Porompompero</upnp:album>
upnp:originalTrackNumber2</upnp:originalTrackNumber>
upnp:classobject.item.audioItem.musicTrack</upnp:class>
http://192.168.86.250:49153/audirvana/audio_1_35.wav

nextURI: 
nextURIMetadata: 
PlayMedium: THIRD-DLNA
RecordMedium: NOT_IMPLEMENTED
WriteStatus: NOT_IMPLEMENTED

Current device AVT service description:

<?xml version="1.0"?> 1 0 GetCurrentTransportActions InstanceID in A_ARG_TYPE_InstanceID Actions out CurrentTransportActions Play InstanceID in A_ARG_TYPE_InstanceID Speed in TransportPlaySpeed Previous InstanceID in A_ARG_TYPE_InstanceID Next InstanceID in A_ARG_TYPE_InstanceID Stop InstanceID in A_ARG_TYPE_InstanceID GetTransportSettings InstanceID in A_ARG_TYPE_InstanceID PlayMode out CurrentPlayMode RecQualityMode out CurrentRecordQualityMode Seek InstanceID in A_ARG_TYPE_InstanceID Unit in A_ARG_TYPE_SeekMode Target in A_ARG_TYPE_SeekTarget Pause InstanceID in A_ARG_TYPE_InstanceID GetPositionInfo InstanceID in A_ARG_TYPE_InstanceID Track out CurrentTrack TrackDuration out CurrentTrackDuration TrackMetaData out CurrentTrackMetaData TrackURI out CurrentTrackURI RelTime out RelativeTimePosition AbsTime out AbsoluteTimePosition RelCount out RelativeCounterPosition AbsCount out AbsoluteCounterPosition SetNextAVTransportURI InstanceID in A_ARG_TYPE_InstanceID NextURI in NextAVTransportURI NextURIMetaData in NextAVTransportURIMetaData GetTransportInfo InstanceID in A_ARG_TYPE_InstanceID CurrentTransportState out TransportState CurrentTransportStatus out TransportStatus CurrentSpeed out TransportPlaySpeed SetAVTransportURI InstanceID in A_ARG_TYPE_InstanceID CurrentURI in AVTransportURI CurrentURIMetaData in AVTransportURIMetaData GetDeviceCapabilities InstanceID in A_ARG_TYPE_InstanceID PlayMedia out PossiblePlaybackStorageMedia RecMedia out PossibleRecordStorageMedia RecQualityModes out PossibleRecordQualityModes SetPlayMode InstanceID in A_ARG_TYPE_InstanceID NewPlayMode in CurrentPlayMode GetMediaInfo InstanceID in A_ARG_TYPE_InstanceID NrTracks out NumberOfTracks MediaDuration out CurrentMediaDuration CurrentURI out AVTransportURI CurrentURIMetaData out AVTransportURIMetaData NextURI out NextAVTransportURI NextURIMetaData out NextAVTransportURIMetaData PlayMedium out PlaybackStorageMedium RecordMedium out RecordStorageMedium WriteStatus out RecordMediumWriteStatus CurrentPlayMode string NORMAL REPEAT_ONE REPEAT_ALL RANDOM NORMAL RecordStorageMedium string UNKNOWN DV MINI-DV VHS W-VHS S-VHS D-VHS VHSC VIDEO8 HI8 CD-ROM CD-DA CD-R CD-RW VIDEO-CD SACD MD-AUDIO MD-PICTURE DVD-ROM DVD-VIDEO DVD-R DVD+RW DVD-RW DVD-RAM DVD-AUDIO DAT LD HDD MICRO-MV NETWORK NONE NOT_IMPLEMENTED LastChange string RelativeTimePosition string CurrentTrackURI string CurrentTrackDuration string CurrentRecordQualityMode string 0:EP 1:LP 2:SP 0:BASIC 1:MEDIUM 2:HIGH NOT_IMPLEMENTED CurrentMediaDuration string AbsoluteCounterPosition i4 RelativeCounterPosition i4 A_ARG_TYPE_InstanceID ui4 AVTransportURI string TransportState string STOPPED PAUSED_PLAYBACK PAUSED_RECORDING PLAYING RECORDING TRANSITIONING NO_MEDIA_PRESENT CurrentTrackMetaData string NextAVTransportURI string PossibleRecordQualityModes string CurrentTrack ui4 0 4000 1 AbsoluteTimePosition string NextAVTransportURIMetaData string PlaybackStorageMedium string NONE NETWORK CurrentTransportActions string RecordMediumWriteStatus string WRITABLE PROTECTED NOT_WRITABLE UNKNOWN NOT_IMPLEMENTED PossiblePlaybackStorageMedia string AVTransportURIMetaData string NumberOfTracks ui4 0 4000 A_ARG_TYPE_SeekMode string REL_TIME TRACK_NR SECTION A_ARG_TYPE_SeekTarget string PossibleRecordStorageMedia string TransportStatus string OK ERROR_OCCURRED TransportPlaySpeed string 1

Current device RootDevice description:

<?xml version="1.0"?> 1 0 urn:schemas-upnp-org:device:MediaRenderer:1 QPlay:2 uuid:3d62cbc4-32f8-4fbc-8618-e44cc7801e94 Audiolab 6000N 192.168.86.26 49152 Phorus www.phorus.com Phorus-Renderer Phorus-Renderer 1.0 www.phorus.com DMR-1.50 000000000001 000000000001 image/png 72 72 32 /upnpmplayer.png urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /upnp/control/AVTransport1 /upnp/event/AVTransport1 AVTransport.xml urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /upnp/control/RenderingControl1 /upnp/event/RenderingControl1 RendererControl.xml urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /upnp/control/ConnectionManager1 /upnp/event/ConnectionManager1 ConnectionManager.xml urn:schemas-tencent-com:service:QPlay:2 urn:tencent-com:serviceId:QPlay /upnp/control/QPlay1 /upnp/event/QPlay1 QPlayQueueService.xml http://192.168.86.26:49152/

UPnP devices found : 1
Device #0: ID 0x0 Audiolab 6000N UID: uuid:3d62cbc4-32f8-4fbc-8618-e44cc7801e94 Location: http://192.168.86.26:49152/description.xml

CoreAudio audio path, buffer I/O frame size: 0

Max. memory for audio buffers: 4806MB

Local Audio Engine:
Exclusive access: Disabled
Integer mode: Enabled

Local devices found : 1
Device #0: ID 0x31 Built-in Output Manufacturer: Apple Inc. Model UID: AppleHDA:126 UID: AppleHDAEngineOutput:1B,0,1,1:0

meanwhile 6000N will receive a firmware update shortly next week. DT Play-fi messed up with new update and there is stutter at 96 and above, not sure if this is related to that but i thought you should know.,