"Too many installations" error

Antoine · February 24, 2020, 9:26am

Hello @piyopiyo, it’s done for you too. You can now activate Audirvana up on two computers.

piyopiyo · February 24, 2020, 10:21am

Problem solved.
Thank you for your quick response.

srdejesus · February 24, 2020, 1:56pm

Hi, Can i install one license on a Mac and a Windows 10 computer? It gives me the error too many installs.
Thank you ,

srdejesus

Antoine · February 24, 2020, 3:01pm

Hello @srdejesus, the second install can only be done on the same OS as it as been purchased. In your case it’s MacOS.

SeanD · February 24, 2020, 5:02pm

I am also having issues with Mac showing I have too many computers. They replaced my mother board twice and could not use them to deauthorize. What do you need from me to wipe the slate clean?

Antoine · February 25, 2020, 8:10am

Hello @SeanD, i remove your computers in our database, you can now activate Audirvana up on two computers.

SeanD · February 25, 2020, 11:29am

Damien, at least one copy, in the computer from which I am writing, remains authorized. I quit it and relaunched and it is still authorized and active without my entering anything.

mabo42 · February 28, 2020, 5:16pm

Same problem for me, please remove my computers in your database. It would be great if you could add a button in App for de-authorisation of all computers.
Thanks in advance

Markus

01010110 · February 28, 2020, 8:04pm

Same issue here. I just got my stationary computer back from service and now I can’t start Audirvana. Please remove it from my database.

DJMUK · March 1, 2020, 11:45am

Sorry for the trouble but could you please reset my licences? I had a problem with my MacBook Air and was unable to deactivate the licence before reinstalling the OS.

Many thanks.

David

Antoine · March 2, 2020, 10:25am

Hello @mabo42, @01010110 an @DJMUK,

I have removed all your computers from the license database.
You can now activate up to two computers you want with your license key.

To install Audirvana on your second computer, you can proceed as for the first one:

install trial version
unlock it by loading your same license key

safari70 · March 4, 2020, 10:46am

Hello Damien

I upgraded both Macs to Catalina (fresh install) before deactivating A+, can you please remove all my activations from the DB?

Thanks!
Sam.

Antoine · March 5, 2020, 8:26am

Hello @safari70, it’s done for your too

m0reilly · March 6, 2020, 2:21am

I have the same issue, only I have just the two systems. I was trying to reinstall macOS on the same system, but had some hardware issues. I now assume that it looks like I have like 10 macs with Audirvana. I just have this present system and another old macpro that is not active atm. can you please help me with getting Audirvana working on my present imac? thanks.

Antoine · March 6, 2020, 8:44am

Hello @m0reilly, I removed your computer in our database

m0reilly · March 6, 2020, 3:43pm

Thank you Damien3!!!

bingookpa · March 7, 2020, 1:32am

Same problem for me, please remove my computers in your database.

me02 · March 9, 2020, 6:08pm

Ditto, After upgrading to Catalina I have no more installs. Please remove all my computers from the license database.
Thank you in advance.
Cheers.

Antoine · March 10, 2020, 1:16pm

Hello @me02, Thank you for your interest in Audirvana

I have removed all your computers from the license database.
You can now activate up to two Mac computers you want with your license key.

To install Audirvana on your second Mac, you can proceed as for the first one:

install trial version
unlock it by loading your same license key

me02 · March 10, 2020, 2:32pm

Thank you. Worked out great!