Track information not changing, shortly followed by pink noise


I’m currently running Audirvana on my MacBook Pro (2016) and connecting to my UPnP streamer (Primare NP5).

Everything is fine until the first track is finished. The track information doesn’t update when the next track starts and during the second song the music stops and gets replaced by pink noise. I have to stop the music as pausing doesn’t solve the problem.

I’ve tried changing settings and it happens every time. When I check the debug information there’s no details to report. I don’t have any playback problems when using Roon or Mconnect, so it is definitely an Audirvana issue.

Is anyone else experiencing this problem? I’d love to stick with Audirvana as I’ve heard good things but this issue is stopping game from committing to paying for a licence.


Hello @Aldoj,

Can you send me a copy of the “Debug Info”? You can get it in Audirvana Settings>General>Debug Info

Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message

Hi Damien,
Unfortunately no information shows in the Debug info section when this happens. So, I am unable to provide you with this information.
It does look like a number of people are experiencing this issue though.
Thank you for trying to help but I think my only option is to not subscribe to Audirvana.

What do you mean by nothing is shown? When you click on the button you have a window appearing with all of the information we can get from your audio device and Audirvana. You don’t have this window appearing when you click on the button?

When I last selected the debug information no window opened. I will try again when I get home and see if I can get information.

After you click on debug info, try to paste immediately here.

Audirvana Mac Version 3.5.38 (3568)
macOS 10.15.5 with 8192MB RAM

Trial version using demo license


Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

Sync list: 0 folders
iTunes/Music library synchronization: not synchronized
Library database path: /Users/joe/Library/Application Support/Audirvana/AudirvanaPlusDatabaseV2.sqlite

TIDAL: Connected as HIFI

=================== AUDIO DEVICE ========================

Preferred device: Living Room speaker Model UID:Primare Living Room speaker UID:uuid:c0abcdac-acad-11ea-ab40-49b2935f493a

Currently playing to UPnP device at 24 bits 48kHz
Selected device:
UPnP device at
ID 0x0 Living Room speaker Manufacturer:Primare
Model UID:Primare Living Room speaker UID:uuid:c0abcdac-acad-11ea-ab40-49b2935f493a

4 available sample rates up to 96000Hz
Volume control: No
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to MQA Decoder
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
UPnP/DLNA supported protocols:
DLNA 1.5: Yes
Gapless playback: Yes
Missing events workaround: No
Can play native DSD: No
Number of channels: 2
Use as stereo device only: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x0 0 channels starting at 0
8 virtual formats:
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz

0 physical formats

Current device transportInfo:
CurrentTransportState: STOPPED
CurrentTransportStatus: OK
CurrentSpeed: 1
Current device MediaInfo:
NrTracks: 0
MediaDuration: 0:03:21.000

dc:creatorTroye Sivan</dc:creator>
upnp:artistTroye Sivan</upnp:artist>
upnp:albumBlue Neighbourhood (Deluxe)</upnp:album>

nextURIMetadata: <DIDL-Lite xmlns:dc="" xmlns:upnp="urn:schemas-upnp-org:metadata-1-0/upnp/" xmlns="urn:schemas-upnp-org:metadata-1-0/DIDL-Lite/" xmlns:dlna="urn:schemas-dlna-org:metadata-1-0/">
HEAVEN Troye Sivan Troye Sivan Blue Neighbourhood (Deluxe) 9 object.item.audioItem.musicTrack
PlayMedium: NONE

Current device AVT service description:

<?xml version="1.0"?> 1 0 SetAVTransportURI InstanceID in A_ARG_TYPE_InstanceID CurrentURI in AVTransportURI CurrentURIMetaData in AVTransportURIMetaData SetNextAVTransportURI InstanceID in A_ARG_TYPE_InstanceID NextURI in NextAVTransportURI NextURIMetaData in NextAVTransportURIMetaData GetMediaInfo InstanceID in A_ARG_TYPE_InstanceID NrTracks out NumberOfTracks MediaDuration out CurrentMediaDuration CurrentURI out AVTransportURI CurrentURIMetaData out AVTransportURIMetaData NextURI out NextAVTransportURI NextURIMetaData out NextAVTransportURIMetaData PlayMedium out PlaybackStorageMedium RecordMedium out RecordStorageMedium WriteStatus out RecordMediumWriteStatus GetTransportInfo InstanceID in A_ARG_TYPE_InstanceID CurrentTransportState out TransportState CurrentTransportStatus out TransportStatus CurrentSpeed out TransportPlaySpeed GetPositionInfo InstanceID in A_ARG_TYPE_InstanceID Track out CurrentTrack TrackDuration out CurrentTrackDuration TrackMetaData out CurrentTrackMetaData TrackURI out CurrentTrackURI RelTime out RelativeTimePosition AbsTime out AbsoluteTimePosition RelCount out RelativeCounterPosition AbsCount out AbsoluteCounterPosition GetDeviceCapabilities InstanceID in A_ARG_TYPE_InstanceID PlayMedia out PossiblePlaybackStorageMedia RecMedia out PossibleRecordStorageMedia RecQualityModes out PossibleRecordQualityModes GetTransportSettings InstanceID in A_ARG_TYPE_InstanceID PlayMode out CurrentPlayMode RecQualityMode out CurrentRecordQualityMode SetPlayMode InstanceID in A_ARG_TYPE_InstanceID NewPlayMode in CurrentPlayMode Stop InstanceID in A_ARG_TYPE_InstanceID Play InstanceID in A_ARG_TYPE_InstanceID Speed in TransportPlaySpeed Pause InstanceID in A_ARG_TYPE_InstanceID Seek InstanceID in A_ARG_TYPE_InstanceID Unit in A_ARG_TYPE_SeekMode Target in A_ARG_TYPE_SeekTarget Next InstanceID in A_ARG_TYPE_InstanceID Previous InstanceID in A_ARG_TYPE_InstanceID GetCurrentTransportActions InstanceID in A_ARG_TYPE_InstanceID Actions out CurrentTransportActions TransportState string STOPPED PAUSED_PLAYBACK PLAYING TRANSITIONING NO_MEDIA_PRESENT TransportStatus string OK ERROR_OCCURRED PlaybackStorageMedium string UNKNOWN CD-DA DVD-VIDEO HDD NETWORK NONE RecordStorageMedium string NOT_IMPLEMENTED PossiblePlaybackStorageMedia string UNKNOWN CD-DA DVD-VIDEO HDD NETWORK PossibleRecordStorageMedia string NOT_IMPLEMENTED CurrentPlayMode string NORMAL SHUFFLE REPEAT_ONE REPEAT_TRACK REPEAT_ALL NORMAL TransportPlaySpeed string 1 RecordMediumWriteStatus string NOT_IMPLEMENTED CurrentRecordQualityMode string NOT_IMPLEMENTED PossibleRecordQualityModes string NOT_IMPLEMENTED NumberOfTracks ui4 0 1 CurrentTrack ui4 0 1 1 CurrentTrackDuration string CurrentMediaDuration string CurrentTrackMetaData string CurrentTrackURI string AVTransportURI string AVTransportURIMetaData string NextAVTransportURI string NextAVTransportURIMetaData string RelativeTimePosition string AbsoluteTimePosition string RelativeCounterPosition i4 AbsoluteCounterPosition i4 CurrentTransportActions string LastChange string A_ARG_TYPE_SeekMode string ABS_COUNT TRACK_NR REL_TIME A_ARG_TYPE_SeekTarget string A_ARG_TYPE_InstanceID ui4

Current device RootDevice description:

<?xml version="1.0"?> 1 0 DMR-1.50 urn:schemas-upnp-org:device:MediaRenderer:1 Living Room speaker Primare PrimareDMR Primare NP5 1.0 1234567890 uuid:c0abcdac-acad-11ea-ab40-49b2935f493a urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /RenderingControl.xml /RenderingControl /RenderingControl/eventSub urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /AVTransport.xml /AVTransport /AVTransport/eventSub urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /ConnectionManager.xml /ConnectionManager /ConnectionManager/eventSub

UPnP devices found : 1
Device #0: ID 0x0 Living Room speaker UID: uuid:c0abcdac-acad-11ea-ab40-49b2935f493a Location:

CoreAudio audio path, buffer I/O frame size: 0

Max. memory for audio buffers: 1274MB

Local Audio Engine:
Exclusive access: Enabled
Integer mode: Enabled

Local devices found : 1
Device #0: ID 0x30 Built-in Output Manufacturer: Apple Inc. Model UID: AppleHDA:51 UID: AppleHDAEngineOutput:1F,3,0,1,1:0

You can try to disable the MQA detection and set it to “Non MQA”, unless your DAC is MQA capable.

This is probably a UPnP issue. Let’s see if somebody from Audirvana can help you. You can also report it to Primare. Audirvana is now pretty much standard software. It’s in their interest also that their product works with it.

Thanks Bitracer. I will give that a go and see what happens. I’ll also contact Primare.

It’s odd though as I don’t have the same problem when using Roon over UPnP. On the odd occasion it may buffer but that rarely happens.

Roon uses its own protocol to stream. That’s the sorry state of UPnP where software manufacturers are forced to implement workarounds to account for differences in implementation by hardware manufacturers.

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