Track Seeking - unable to play from earlier position

I’m playing Tidal to an UPnP streamer and I cannot seek to play from an earlier time in a track that is playing. When I click on an earlier position of a track, it briefly pauses and just continues playback. I’m confused why that is?

Hi @trick3,

Can you send us a copy of the "Debug Info“ when you have this issue? You can get it in Audirvana Settings>My account.

Note: When you click on the Debug Info button, Audirvana automatically copies all its content. Please paste it in response to this message.

Hi @Antoine, pasting the debuginfo below.

Audirvana Studio 2.11.0 (21100)

Windows 11 (26100) x86_64 with 32GB physical RAM

Connected account of : Jozo Slejko

NETWORK
Status: available
Available network interfaces:
Ethernet ({bbe6583d-367b-4aff-bf52-f84421bdffc1}) is private
Windows Defender Firewall status for this instance of Audirvana Studio
Active profile types: all
Private profile:
Firewall: enabled
Inbound: allowed
Outbound: allowed
Notifications: enabled
Public profile:
Firewall: enabled
Inbound: blocked
Outbound: allowed
Notifications: enabled

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
DSP NOT ACTIVE

UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None

LIBRARY SETTINGS:
Sync list: 2 folders
AUTO: D:\Music
AUTO: D:\Setup
Sync folders at startup: YES
Sort and display order: en_US
Library database path: C:\Users\jozoslejko\AppData\Local\Packages\Audirvana.Audirvana-4118-9684-d80dbb7827cd_q3nymrkmej12j\LocalCache\Local\Audirvana\Audirvana\AudirvanaDatabase.sqlite

Local audio files fingerprinting
Tracks with no MBID: 380

Remote Control server:
Listening on fd7a:d1d1:7197:e84d:4f3:578d:47c8:11bf on port 58692

ACTIVE STREAMING SERVICES
TIDAL: Connected as PREMIUM

APPEARANCE SETTINGS:
UI theme: dark
Font size: large
Language: System language
Show album covers in tracks list: yes
Source list sorted:
My Music
Streaming
Radios
Local
Podcasts
Startup view: My Playlists
Show local extended in source list: yes
Use media keys: yes
Use media keys for volume control: yes
Use legacy Bonjour protocol: no
Number of paired remotes: 3
Remote pairing code required: yes
Screen saver disabled: yes

=================== AUDIO DEVICE ========================

Active method: UPnP

UPnP network interface
Available Network interfaces:
Ethernet

Preferred device: [UPnP] Linn Selekt:UPnP AV Model UID:Linn Products Ltd Selekt DSM Edition UID:uuid:4c494e4e-0026-0f22-7cc1-016177450171

Currently playing to UPnP device at 24 bits 44.1kHz
Selected device:Linn Selekt:UPnP AV
Manufacturer: Linn Products Ltd
Model name: Selekt DSM Edition
Model UID: Linn Products Ltd Selekt DSM Edition
UID: uuid:4c494e4e-0026-0f22-7cc1-016177450171
UPnP device at http://192.168.88.128:55178/4c494e4e-0026-0f22-7cc1-016177450171/Upnp/device.xml

6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000

Volume control: Yes
Max volume alert: Disabled

MQA capability
Auto-detect MQA devices: Yes
Not automatically detected, user set to not MQA

DSD capability
Raw DSD (msb)

Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

UPnP set capabilities
Maximum PCM frequency set: 192000Hz
Maximum PCM bitdepth set: 24
Maximum DSD rate set: DSD128
Number of channels: 2
Avoid RAW PCM streams: No
Unwanted playback stop workaround: No

UPnP / DLNA supported protocols :
http-get::audio/mp4:
http-get::application/vnd.apple.mpegurl:
http-get::audio/aac:
http-get::audio/aacp:
http-get::audio/aiff:
http-get::audio/x-aiff:
http-get::audio/aifc:
http-get::audio/x-aifc:
http-get::audio/x-m4a:
http-get::audio/x-flac:
http-get::audio/ogg:
http-get::audio/x-ogg:
http-get::application/ogg:
http-get::audio/wav:
http-get::audio/wave:
http-get::audio/x-wav:
http-get::audio/dsf:
http-get::audio/x-dsf:
http-get::audio/dff:
http-get::audio/x-dff:
http-get::audio/x-ms-wma:
http-get::audio/x-ms-asf:
http-get::audio/x-ms-wax:
http-get::audio/x-ms-wvx:
http-get::video/x-ms-asf:
http-get::video/x-ms-wax:
http-get::video/x-ms-wvx:
http-get::audio/mpeg:
http-get::audio/x-mpeg:
http-get::audio/mp1:
http-get::audio/x-mpegurl:
http-get::audio/mpegurl:
http-get::audio/x-scpls:
http-get::text/xml:
tidalhifi.com:::*
qobuz.com:::*
DLNA 1.5: No
Native Gapless playback: No
Universal Gapless playback active: No
Missing events workaround: No
Can play native DSD: Yes
Volume Control: dB (-80dB to 20dB)
Number of channels: 2
Use as stereo device only: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 16bit little endian 44.1kHz finite length
2 ch Integer PCM 24bit little endian 44.1kHz finite length
2 ch Integer PCM 16bit little endian 88.2kHz finite length
2 ch Integer PCM 24bit little endian 88.2kHz finite length
2 ch Integer PCM 16bit little endian 176.4kHz finite length
2 ch Integer PCM 24bit little endian 176.4kHz finite length
2 ch Integer PCM 16bit little endian 48kHz finite length
2 ch Integer PCM 24bit little endian 48kHz finite length
2 ch Integer PCM 16bit little endian 96kHz finite length
2 ch Integer PCM 24bit little endian 96kHz finite length
2 ch Integer PCM 16bit little endian 192kHz finite length
2 ch Integer PCM 24bit little endian 192kHz finite length
2 ch DSD 8bit little endian in 8bit chunk 2822.4kHz finite length
2 ch DSD 8bit little endian in 8bit chunk 5644.8kHz finite length

Current device transportInfo:
CurrentTransportState: PLAYING
CurrentTransportStatus: OK
CurrentSpeed: 1

Current device MediaInfo:
NrTracks: 1
MediaDuration: 2:15:15
CurrentURI: http://192.168.88.159:49152/audirvana/audio_r_30.wav
CurrentURIMetadata:

dc:titlemp3, 44100 Hz, stereo, 320 kb/s</dc:title>
upnp:albumArtURIhttp://static.airable.io/85/90/915765.png</upnp:albumArtURI>
upnp:albumRadio Paradise Main Mix</upnp:album>
upnp:classobject.item.audioItem.musicTrack</upnp:class>
http://192.168.88.159:49152/audirvana/audio_r_30.wav

nextURI: NOT_IMPLEMENTED
nextURIMetadata: NOT_IMPLEMENTED
PlayMedium: NETWORK
RecordMedium: NOT_IMPLEMENTED
WriteStatus: NOT_IMPLEMENTED

Current transport actions:

Current device AVT service description:

<?xml version="1.0"?> 1 0 urn:schemas-upnp-org:device:MediaRenderer:1 Linn Selekt:UPnP AV Linn Products Ltd Selekt DSM Edition uuid:4c494e4e-0026-0f22-7cc1-016177450171 urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /4c494e4e-0026-0f22-7cc1-016177450171/Upnp/upnp.org-AVTransport-1/service.xml /4c494e4e-0026-0f22-7cc1-016177450171/upnp.org-AVTransport-1/control /4c494e4e-0026-0f22-7cc1-016177450171/upnp.org-AVTransport-1/event urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /4c494e4e-0026-0f22-7cc1-016177450171/Upnp/upnp.org-ConnectionManager-1/service.xml /4c494e4e-0026-0f22-7cc1-016177450171/upnp.org-ConnectionManager-1/control /4c494e4e-0026-0f22-7cc1-016177450171/upnp.org-ConnectionManager-1/event urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /4c494e4e-0026-0f22-7cc1-016177450171/Upnp/upnp.org-RenderingControl-1/service.xml /4c494e4e-0026-0f22-7cc1-016177450171/upnp.org-RenderingControl-1/control /4c494e4e-0026-0f22-7cc1-016177450171/upnp.org-RenderingControl-1/event

Current device RootDevice description:

<?xml version="1.0"?> 1 0 urn:schemas-upnp-org:device:MediaRenderer:1 Linn Selekt:UPnP AV Linn Products Ltd Selekt DSM Edition uuid:4c494e4e-0026-0f22-7cc1-016177450171 urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /4c494e4e-0026-0f22-7cc1-016177450171/Upnp/upnp.org-AVTransport-1/service.xml /4c494e4e-0026-0f22-7cc1-016177450171/upnp.org-AVTransport-1/control /4c494e4e-0026-0f22-7cc1-016177450171/upnp.org-AVTransport-1/event urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /4c494e4e-0026-0f22-7cc1-016177450171/Upnp/upnp.org-ConnectionManager-1/service.xml /4c494e4e-0026-0f22-7cc1-016177450171/upnp.org-ConnectionManager-1/control /4c494e4e-0026-0f22-7cc1-016177450171/upnp.org-ConnectionManager-1/event urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /4c494e4e-0026-0f22-7cc1-016177450171/Upnp/upnp.org-RenderingControl-1/service.xml /4c494e4e-0026-0f22-7cc1-016177450171/upnp.org-RenderingControl-1/control /4c494e4e-0026-0f22-7cc1-016177450171/upnp.org-RenderingControl-1/event

UPnP devices found : 1
Device #0: Linn Selekt:UPnP AV
UID: uuid:4c494e4e-0026-0f22-7cc1-016177450171
Location: http://192.168.88.128:55178/4c494e4e-0026-0f22-7cc1-016177450171/Upnp/device.xml
Manufacturer: Linn Products Ltd
Model name: Selekt DSM Edition

Local

Max. memory for audio buffers: 16384MB

Local Audio Engine: KernelStreaming

Local devices found : 0

Chromecast

Chromecast devices found : 0

Interesting, the device is not stating the actions you can do (but it should actually). Can you post again your debug info while you paused playback?

Paused playback debuginfo below.

Audirvana Studio 2.11.0 (21100)

Windows 11 (26100) x86_64 with 32GB physical RAM

Connected account of : Jozo Slejko

NETWORK
Status: available
Available network interfaces:
Ethernet ({bbe6583d-367b-4aff-bf52-f84421bdffc1}) is private
Windows Defender Firewall status for this instance of Audirvana Studio
Active profile types: all
Private profile:
Firewall: enabled
Inbound: allowed
Outbound: allowed
Notifications: enabled
Public profile:
Firewall: enabled
Inbound: blocked
Outbound: allowed
Notifications: enabled

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
DSP NOT ACTIVE

UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None

LIBRARY SETTINGS:
Sync list: 2 folders
AUTO: D:\Music
AUTO: D:\Setup
Sync folders at startup: YES
Sort and display order: en_US
Library database path: C:\Users\jozoslejko\AppData\Local\Packages\Audirvana.Audirvana-4118-9684-d80dbb7827cd_q3nymrkmej12j\LocalCache\Local\Audirvana\Audirvana\AudirvanaDatabase.sqlite

Local audio files fingerprinting
Tracks with no MBID: 383

Remote Control server:
Listening on fd7a:d1d1:7197:e84d:4f3:578d:47c8:11bf on port 51342

ACTIVE STREAMING SERVICES
TIDAL: Connected as PREMIUM

APPEARANCE SETTINGS:
UI theme: dark
Font size: large
Language: System language
Show album covers in tracks list: yes
Source list sorted:
My Music
Streaming
Radios
Local
Podcasts
Startup view: My Playlists
Show local extended in source list: yes
Use media keys: yes
Use media keys for volume control: yes
Use legacy Bonjour protocol: no
Number of paired remotes: 3
Remote pairing code required: yes
Screen saver disabled: yes

=================== AUDIO DEVICE ========================

Active method: UPnP

UPnP network interface
Available Network interfaces:
Ethernet

Preferred device: [UPnP] Linn Selekt:UPnP AV Model UID:Linn Products Ltd Selekt DSM Edition UID:uuid:4c494e4e-0026-0f22-7cc1-016177450171

Currently playing to UPnP device at 24 bits 192kHz
Selected device:Linn Selekt:UPnP AV
Manufacturer: Linn Products Ltd
Model name: Selekt DSM Edition
Model UID: Linn Products Ltd Selekt DSM Edition
UID: uuid:4c494e4e-0026-0f22-7cc1-016177450171
UPnP device at http://192.168.88.128:55178/4c494e4e-0026-0f22-7cc1-016177450171/Upnp/device.xml

6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000

Volume control: Yes
Max volume alert: Disabled

MQA capability
Auto-detect MQA devices: Yes
Not automatically detected, user set to not MQA

DSD capability
Raw DSD (msb)

Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

UPnP set capabilities
Maximum PCM frequency set: 192000Hz
Maximum PCM bitdepth set: 24
Maximum DSD rate set: DSD128
Number of channels: 2
Avoid RAW PCM streams: No
Unwanted playback stop workaround: No

UPnP / DLNA supported protocols :
http-get::audio/mp4:
http-get::application/vnd.apple.mpegurl:
http-get::audio/aac:
http-get::audio/aacp:
http-get::audio/aiff:
http-get::audio/x-aiff:
http-get::audio/aifc:
http-get::audio/x-aifc:
http-get::audio/x-m4a:
http-get::audio/x-flac:
http-get::audio/ogg:
http-get::audio/x-ogg:
http-get::application/ogg:
http-get::audio/wav:
http-get::audio/wave:
http-get::audio/x-wav:
http-get::audio/dsf:
http-get::audio/x-dsf:
http-get::audio/dff:
http-get::audio/x-dff:
http-get::audio/x-ms-wma:
http-get::audio/x-ms-asf:
http-get::audio/x-ms-wax:
http-get::audio/x-ms-wvx:
http-get::video/x-ms-asf:
http-get::video/x-ms-wax:
http-get::video/x-ms-wvx:
http-get::audio/mpeg:
http-get::audio/x-mpeg:
http-get::audio/mp1:
http-get::audio/x-mpegurl:
http-get::audio/mpegurl:
http-get::audio/x-scpls:
http-get::text/xml:
tidalhifi.com:::*
qobuz.com:::*
DLNA 1.5: No
Native Gapless playback: No
Universal Gapless playback active: No
Missing events workaround: No
Can play native DSD: Yes
Volume Control: dB (-80dB to 20dB)
Number of channels: 2
Use as stereo device only: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 16bit little endian 44.1kHz finite length
2 ch Integer PCM 24bit little endian 44.1kHz finite length
2 ch Integer PCM 16bit little endian 88.2kHz finite length
2 ch Integer PCM 24bit little endian 88.2kHz finite length
2 ch Integer PCM 16bit little endian 176.4kHz finite length
2 ch Integer PCM 24bit little endian 176.4kHz finite length
2 ch Integer PCM 16bit little endian 48kHz finite length
2 ch Integer PCM 24bit little endian 48kHz finite length
2 ch Integer PCM 16bit little endian 96kHz finite length
2 ch Integer PCM 24bit little endian 96kHz finite length
2 ch Integer PCM 16bit little endian 192kHz finite length
2 ch Integer PCM 24bit little endian 192kHz finite length
2 ch DSD 8bit little endian in 8bit chunk 2822.4kHz finite length
2 ch DSD 8bit little endian in 8bit chunk 5644.8kHz finite length

Current device transportInfo:
CurrentTransportState: PAUSED_PLAYBACK
CurrentTransportStatus: OK
CurrentSpeed: 1

Current device MediaInfo:
NrTracks: 1
MediaDuration: 0:05:04
CurrentURI: http://192.168.88.159:49152/audirvana/audio_f_0.wav
CurrentURIMetadata:

dc:titleNew Kid in Town (2013 Remaster)</dc:title>
dc:creatorEagles</dc:creator>
upnp:artistEagles</upnp:artist>
upnp:genre</upnp:genre>
upnp:albumArtURIhttp://resources.tidal.com/images/6376f8f4/d4c1/45d1/8a10/f6c23e7c7bd9/640x640.jpg</upnp:albumArtURI>
upnp:albumHotel California (40th Anniversary Expanded Edition)</upnp:album>
upnp:originalTrackNumber2</upnp:originalTrackNumber>
upnp:classobject.item.audioItem.musicTrack</upnp:class>
http://192.168.88.159:49152/audirvana/audio_f_0.wav

nextURI: NOT_IMPLEMENTED
nextURIMetadata: NOT_IMPLEMENTED
PlayMedium: NETWORK
RecordMedium: NOT_IMPLEMENTED
WriteStatus: NOT_IMPLEMENTED

Current transport actions:

Current device AVT service description:

<?xml version="1.0"?> 1 0 urn:schemas-upnp-org:device:MediaRenderer:1 Linn Selekt:UPnP AV Linn Products Ltd Selekt DSM Edition uuid:4c494e4e-0026-0f22-7cc1-016177450171 urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /4c494e4e-0026-0f22-7cc1-016177450171/Upnp/upnp.org-AVTransport-1/service.xml /4c494e4e-0026-0f22-7cc1-016177450171/upnp.org-AVTransport-1/control /4c494e4e-0026-0f22-7cc1-016177450171/upnp.org-AVTransport-1/event urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /4c494e4e-0026-0f22-7cc1-016177450171/Upnp/upnp.org-ConnectionManager-1/service.xml /4c494e4e-0026-0f22-7cc1-016177450171/upnp.org-ConnectionManager-1/control /4c494e4e-0026-0f22-7cc1-016177450171/upnp.org-ConnectionManager-1/event urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /4c494e4e-0026-0f22-7cc1-016177450171/Upnp/upnp.org-RenderingControl-1/service.xml /4c494e4e-0026-0f22-7cc1-016177450171/upnp.org-RenderingControl-1/control /4c494e4e-0026-0f22-7cc1-016177450171/upnp.org-RenderingControl-1/event

Current device RootDevice description:

<?xml version="1.0"?> 1 0 urn:schemas-upnp-org:device:MediaRenderer:1 Linn Selekt:UPnP AV Linn Products Ltd Selekt DSM Edition uuid:4c494e4e-0026-0f22-7cc1-016177450171 urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /4c494e4e-0026-0f22-7cc1-016177450171/Upnp/upnp.org-AVTransport-1/service.xml /4c494e4e-0026-0f22-7cc1-016177450171/upnp.org-AVTransport-1/control /4c494e4e-0026-0f22-7cc1-016177450171/upnp.org-AVTransport-1/event urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /4c494e4e-0026-0f22-7cc1-016177450171/Upnp/upnp.org-ConnectionManager-1/service.xml /4c494e4e-0026-0f22-7cc1-016177450171/upnp.org-ConnectionManager-1/control /4c494e4e-0026-0f22-7cc1-016177450171/upnp.org-ConnectionManager-1/event urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /4c494e4e-0026-0f22-7cc1-016177450171/Upnp/upnp.org-RenderingControl-1/service.xml /4c494e4e-0026-0f22-7cc1-016177450171/upnp.org-RenderingControl-1/control /4c494e4e-0026-0f22-7cc1-016177450171/upnp.org-RenderingControl-1/event

UPnP devices found : 1
Device #0: Linn Selekt:UPnP AV
UID: uuid:4c494e4e-0026-0f22-7cc1-016177450171
Location: http://192.168.88.128:55178/4c494e4e-0026-0f22-7cc1-016177450171/Upnp/device.xml
Manufacturer: Linn Products Ltd
Model name: Selekt DSM Edition

Local

Max. memory for audio buffers: 16384MB

Local Audio Engine: KernelStreaming

Local devices found : 0

Chromecast

Chromecast devices found : 0

Can you go into the Audirvāna settings and in the My Account section? You will see a ‘Start Log Session’ button; click on it and reproduce your issue. After you reproduce it, click 'Stop Log Session’ and send me the audirvana_studio.log file you can find by clicking the 'Open Log Folder’ button at [email protected]

Log file sent.