Tracks cut off and app will not advance to next track

I am using Audirvana for windows 10 with an ethernet connection to a Pardigm PW Link UPNP device. The sound quality is fantastic but when playing my library files, tracks stop playing during the last 10 seconds or so. This happens on every track that I play. In addition, at the end of the song, the next track on the album will not play. I have read similar posts (none specific to the PW LInk) on this support site and have tried some of the suggestions such as eliminating upsampling and increasing the pre load memory but these have not worked. I am currently not a paid subscriber but intend to be if I can resolve this issue. I would appreciate any suggestions to fix this issue.

Hello @68King,

Can you send me a copy of the “Debug Info” while you have your issue? You can get it in Audirvana Settings>General>Debug Info

Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message

Audirvana 3.5.42

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 2 folders
AUTO: F:
AUTO: D:
Library database path: C:\Users\Michael Gailey\AppData\Local\Audirvana\AudirvanaPlus\AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES

=================== AUDIO DEVICE ========================

Preferred device: Living Room Model UID:Phorus Living Room UID:uuid:3d62cbc4-32f8-4fbc-8618-7cb77b02852c

Currently playing to UPnP device at 24 bits 88.2kHz
Selected device:
UPnP device at http://192.168.1.52:49152/description.xml
Living Room Manufacturer:Phorus
Model UID:Phorus Living Room UID:uuid:3d62cbc4-32f8-4fbc-8618-7cb77b02852c

6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000
Volume control: No
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
UPnP/DLNA supported protocols:
http-get::audio/wav:
http-get::audio/x-wav:
http-get::audio/mpeg:
http-get::audio/mp3:
http-get::audio/aac:
http-get::audio/ac3:
http-get::audio/x-flac:
http-get::audio/flac:
http-get::audio/vnd.dlna.adts:
http-get::audio/x-hx-aac-adts:
http-get::audio/3gpp:
http-get::audio/mp4:
DLNA 1.5: Yes
Gapless playback: Yes
Missing events workaround: No
Can play native DSD: No
Number of channels: 2
Use as stereo device only: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 16bit little endian 44.1kHz
2 ch Integer PCM 24bit little endian 44.1kHz
2 ch Integer PCM 16bit little endian 88.2kHz
2 ch Integer PCM 24bit little endian 88.2kHz
2 ch Integer PCM 16bit little endian 176.4kHz
2 ch Integer PCM 24bit little endian 176.4kHz
2 ch Integer PCM 16bit little endian 48kHz
2 ch Integer PCM 24bit little endian 48kHz
2 ch Integer PCM 16bit little endian 96kHz
2 ch Integer PCM 24bit little endian 96kHz
2 ch Integer PCM 16bit little endian 192kHz
2 ch Integer PCM 24bit little endian 192kHz

Current device transportInfo:
CurrentTransportState: PAUSED_PLAYBACK
CurrentTransportStatus: OK
CurrentSpeed: 1
Current device MediaInfo:
NrTracks: 1
MediaDuration: 00:00:00
CurrentURI: http://192.168.1.190:49152/audirvana/audio_1_2.wav
CurrentURIMetadata:

dc:titleFortune Teller</dc:title>
dc:creatorCalexico</dc:creator>
upnp:artistCalexico</upnp:artist>
upnp:genreAlternative Rock</upnp:genre>
upnp:albumArtURIhttp://192.168.1.190:49152/audirvana/artwork_1_3.jpg</upnp:albumArtURI>
upnp:albumAlgiers</upnp:album>
upnp:originalTrackNumber4</upnp:originalTrackNumber>
upnp:classobject.item.audioItem.musicTrack</upnp:class>
http://192.168.1.190:49152/audirvana/audio_1_2.wav

nextURI: 
nextURIMetadata: 
PlayMedium: THIRD-DLNA
RecordMedium: NOT_IMPLEMENTED
WriteStatus: NOT_IMPLEMENTED

Current device AVT service description:

<?xml version="1.0"?> 1 0 GetCurrentTransportActions InstanceID in A_ARG_TYPE_InstanceID Actions out CurrentTransportActions Play InstanceID in A_ARG_TYPE_InstanceID Speed in TransportPlaySpeed Previous InstanceID in A_ARG_TYPE_InstanceID Next InstanceID in A_ARG_TYPE_InstanceID Stop InstanceID in A_ARG_TYPE_InstanceID GetTransportSettings InstanceID in A_ARG_TYPE_InstanceID PlayMode out CurrentPlayMode RecQualityMode out CurrentRecordQualityMode Seek InstanceID in A_ARG_TYPE_InstanceID Unit in A_ARG_TYPE_SeekMode Target in A_ARG_TYPE_SeekTarget Pause InstanceID in A_ARG_TYPE_InstanceID GetPositionInfo InstanceID in A_ARG_TYPE_InstanceID Track out CurrentTrack TrackDuration out CurrentTrackDuration TrackMetaData out CurrentTrackMetaData TrackURI out CurrentTrackURI RelTime out RelativeTimePosition AbsTime out AbsoluteTimePosition RelCount out RelativeCounterPosition AbsCount out AbsoluteCounterPosition SetNextAVTransportURI InstanceID in A_ARG_TYPE_InstanceID NextURI in NextAVTransportURI NextURIMetaData in NextAVTransportURIMetaData GetTransportInfo InstanceID in A_ARG_TYPE_InstanceID CurrentTransportState out TransportState CurrentTransportStatus out TransportStatus CurrentSpeed out TransportPlaySpeed SetAVTransportURI InstanceID in A_ARG_TYPE_InstanceID CurrentURI in AVTransportURI CurrentURIMetaData in AVTransportURIMetaData GetDeviceCapabilities InstanceID in A_ARG_TYPE_InstanceID PlayMedia out PossiblePlaybackStorageMedia RecMedia out PossibleRecordStorageMedia RecQualityModes out PossibleRecordQualityModes SetPlayMode InstanceID in A_ARG_TYPE_InstanceID NewPlayMode in CurrentPlayMode GetMediaInfo InstanceID in A_ARG_TYPE_InstanceID NrTracks out NumberOfTracks MediaDuration out CurrentMediaDuration CurrentURI out AVTransportURI CurrentURIMetaData out AVTransportURIMetaData NextURI out NextAVTransportURI NextURIMetaData out NextAVTransportURIMetaData PlayMedium out PlaybackStorageMedium RecordMedium out RecordStorageMedium WriteStatus out RecordMediumWriteStatus CurrentPlayMode string NORMAL REPEAT_ONE REPEAT_ALL RANDOM NORMAL RecordStorageMedium string UNKNOWN DV MINI-DV VHS W-VHS S-VHS D-VHS VHSC VIDEO8 HI8 CD-ROM CD-DA CD-R CD-RW VIDEO-CD SACD MD-AUDIO MD-PICTURE DVD-ROM DVD-VIDEO DVD-R DVD+RW DVD-RW DVD-RAM DVD-AUDIO DAT LD HDD MICRO-MV NETWORK NONE NOT_IMPLEMENTED LastChange string RelativeTimePosition string CurrentTrackURI string CurrentTrackDuration string CurrentRecordQualityMode string 0:EP 1:LP 2:SP 0:BASIC 1:MEDIUM 2:HIGH NOT_IMPLEMENTED CurrentMediaDuration string AbsoluteCounterPosition i4 RelativeCounterPosition i4 A_ARG_TYPE_InstanceID ui4 AVTransportURI string TransportState string STOPPED PAUSED_PLAYBACK PAUSED_RECORDING PLAYING RECORDING TRANSITIONING NO_MEDIA_PRESENT CurrentTrackMetaData string NextAVTransportURI string PossibleRecordQualityModes string CurrentTrack ui4 0 4000 1 AbsoluteTimePosition string NextAVTransportURIMetaData string PlaybackStorageMedium string NONE NETWORK CurrentTransportActions string RecordMediumWriteStatus string WRITABLE PROTECTED NOT_WRITABLE UNKNOWN NOT_IMPLEMENTED PossiblePlaybackStorageMedia string AVTransportURIMetaData string NumberOfTracks ui4 0 4000 A_ARG_TYPE_SeekMode string REL_TIME TRACK_NR SECTION A_ARG_TYPE_SeekTarget string PossibleRecordStorageMedia string TransportStatus string OK ERROR_OCCURRED TransportPlaySpeed string 1

Current device RootDevice description:

<?xml version="1.0"?> 1 0 urn:schemas-upnp-org:device:MediaRenderer:1 QPlay:2 uuid:3d62cbc4-32f8-4fbc-8618-7cb77b02852c Living Room 192.168.1.52 49152 Phorus www.phorus.com Phorus-Renderer Phorus-Renderer 1.0 www.phorus.com DMR-1.50 000000000001 000000000001 image/png 72 72 32 /upnpmplayer.png urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /upnp/control/AVTransport1 /upnp/event/AVTransport1 AVTransport.xml urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /upnp/control/RenderingControl1 /upnp/event/RenderingControl1 RendererControl.xml urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /upnp/control/ConnectionManager1 /upnp/event/ConnectionManager1 ConnectionManager.xml urn:schemas-tencent-com:service:QPlay:2 urn:tencent-com:serviceId:QPlay /upnp/control/QPlay1 /upnp/event/QPlay1 QPlayQueueService.xml http://192.168.1.52:49152/

UPnP devices found : 4
Device #0DESKTOP-G62G1JB UID: uuid:0dbe0ea9-66b1-4d62-9719-17fdf20fee66 Location: http://192.168.1.190:52101/DeviceDescription.xml
Device #1Living Room UID: uuid:3d62cbc4-32f8-4fbc-8618-7cb77b02852c Location: http://192.168.1.52:49152/description.xml
Device #2TMM RVU Client MediaRenderer UID: uuid:MediaRenderer-CC_03_FA_9B_48_4E Location: http://169.254.7.111:63445/upnp/xml/devices/MediaRenderer1.xml
Device #3TMM RVU Client MediaRenderer UID: uuid:MediaRenderer-CC_03_FA_9B_6F_DB Location: http://169.254.10.204:63445/upnp/xml/devices/MediaRenderer1.xml

Max. memory for audio buffers: 2098MB

Local Audio Engine:WASAPI

Local devices found : 2
Device #0: Realtek HD Audio 2nd output (Realtek® Audio) Manufacturer: Model UID: Realtek HD Audio 2nd output (Realtek® Audio) UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{fe213737-3cb9-4f93-a900-cc1594cc3f67}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
Device #1: HP VH240a (Intel® Display Audio) Manufacturer: Model UID: HP VH240a (Intel® Display Audio) UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{027112ce-65e7-4328-926e-fd85f288873d}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

Sir, there is actually an issue with a lot of device which use DTS Paly-Fi. They have the same behavior as yours. We will contact the DTS software team this week to have an explanation of what is going on as the device in UPnP seems to not be setup properly by Play-Fi.