Trouble connecting the remote app to the computer

[Antoine]

Hi @Dbcooper,

Have you tried all of those things?

Make sure that the battery saver option is disabled for the app.

Make sure that your Mac or PC and iPad/iPhone or Android device are connected to the same Wi-Fi (local network)
2.4Ghz and 5Ghz network can cause some trouble on some router, should try to deactivate one or another to see if you still have your issue:

2.4 vs 5 Ghz WiFi

Hi - I have tried that (i.e. switched the 2.4 band off) a number of times but no, that won’t connect the remote. It’s only when I’m choosing the 2.4 (i.e. when I switch off the 5 Ghz) that everything works fine.

Check the firewall settings: In System Preferences > Security and Privacy > Firewall > Firewall Options > Automatically allow signed software to receive incoming connections check that this setting is selected and “Block all incoming connections” is not selected.

If you are using a VPN, make sure it is up to date and try to disable it.

Restart your WiFi router because it may have a problem transmitting the connection used by Audirvana Remote (Like the Apple Remote app that controls iTunes, which can be blocked for the same reasons)

Try to disable IPV6 in the network adapter of your device