Trouble opening new Origin purchase

Origin
1

Hi all

I just purchased Origin today.

After download I tried to open it and it prompted me to sign into my Audirvana account which I did (I’ve owned all the previous versions) but then a message came up saying the license had expired? This scenario gets played out on a loop so I haven’t manged to open the software yet.

I was just expecting to be prompted to type in my license key, any ideas whats going on?

Cheers. K

2

If you bought it today, you didn’t own it before…

3

Hi @kristeva,

Can you reach out to [email protected] and tell me the email you used to buy Audirvāna?

4

Hi Antoine,

Yes I sent a support request last night.

Cheers

5

I see it, I will reply directly by email.