Unable to import Playlists

Legacy versions Playlist, Favorites and Sorting
1

Hi, new user - using 3.5.38 trial version, so probably user error! I’m unable to import Playlists saved in .m3u format 9or any format). I select the + next to Playlists, select Import Playlist and then select my playlist to import. I get an error message - “Unhandled Exception: External component has thrown an exception.” Any ideas?

2

Hello @Sealshouse, before importing the playlist, have you added the folder that contains the music files in Audirvana?

3

If you mean the File Folder containing the actual Music files on my Synology NAS, then yes. All my legacy music has populated the Audirvana Library and plays perfectly through Audirvana - just the problem with importing the playlists - still the error message.

4

Can you send me the log file at support@audirvana.com so I can reproduce it on our side? It can be in two different locations :
C:\Users[your login]\AppData\Local\Packages\Audirvana.Audirvana-[… id number that can vary]\LocalCache\Local\Audirvana\Audirvana
C:\Users[your login]\AppData\Local\Audirvana\Audirvana

5

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