Unable to open an audio file for

Legacy versions MacOS
1

Willing to give this a try, however, the experience so far is like a science experiment with endless hurdles. Nothing works (streaming is all I’m interested in and signed up for Tidal) so far and posting my debug here in case anyone has a succinct way to overcome these problems? Audirvana Mac Version 3.5.44 (3574)
macOS 11.2.3 with 16384MB RAM

Trial version using demo license

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: by track
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 0 folders
iTunes/Music library synchronization: last synchronized on Thu Mar 18 11:41:40 2021

Library database path: /Users/davedalzell/Library/Application Support/Audirvana/AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
TIDAL: Connected as FREE

=================== AUDIO DEVICE ========================

CoreAudio audio path, buffer I/O frame size: 512

Max. memory for audio buffers: 13312MB

Local Audio Engine:
Exclusive access: Enabled
Integer mode: Enabled

Preferred device:
Scarlett 2i2 USB
Model UID:Scarlett 2i2 USB:1235:8202
UID:AppleUSBAudioEngine:Focusrite:Scarlett 2i2 USB:14100000:1,2

Active Sample Rate: 44.1kHz
Hog Mode is off

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
ID 0x59 Scarlett 2i2 USB Manufacturer:Focusrite
Model UID:Scarlett 2i2 USB:1235:8202 UID:AppleUSBAudioEngine:Focusrite:Scarlett 2i2 USB:14100000:1,2

6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000
Audio buffer frame size : 14 to 4096 frames
Current I/O buffer frame size : 512
Volume Control
Physical: No
Virtual: No
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to not MQA
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x5a 2 channels starting at 1
12 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 192kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 176.4kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 192kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 176.4kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz

12 physical formats
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 192kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 176.4kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 96kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 88.2kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 192kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 176.4kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz

Local devices found : 2
Device #0: ID 0x59 Scarlett 2i2 USB Manufacturer: Focusrite Model UID: Scarlett 2i2 USB:1235:8202 UID: AppleUSBAudioEngine:Focusrite:Scarlett 2i2 USB:14100000:1,2
Device #1: ID 0x4d iMac Speakers Manufacturer: Apple Inc. Model UID: Speaker UID: BuiltInSpeakerDevice

UPnP devices found : 0

2

Hello @liveaudio,

You need a active subscription to Tidal to be able to streaming through Audirvana. Can you log to your Tidal account on their website and check the subscription status you have?

3

Thanks for getting back Damien, yes I have a trial subscription in force at Tidal. I am also keen to have Amazon HD streaming and YouTube music streaming both run through your application but it’s not self evident on how to make that happen. But again, yes, I have a Tidal subscription in trial mode.

4

is it a Tidal HIFI trial?

5

Yes, Tidal hi-fi. Ultimately I would like to get Amazon ultra HD and a couple of other streaming sources to run through your application also.

6

What do you have displayed in tidal website for your subscription?

7

As before, my Tidal subscription is an in-force ‘free-trial’. My other outstanding questions remain, namely how do I get AmazonHD and other streaming content to stream through your platform?

Why does every aspect of Audirvana seem so fantastically buggy? Your help pages are filled to the brim with people commenting on this. Properly done there should be an app download, a couple of clicks and it just works across numerous hard/software environments. Amazon is a good example of a site that posses few problems while doing things vastly more involved than streaming music. Please let me know if the problems lies with all of your users or perhaps just me? I am teed up and ready to support you in numerous ways but so far everything is just so buggy and unstable. Really wishing you good luck and good fortune. Thank you.

8

The only way to get AmazonHD streaming content wold be to implement it in Audirvana. It has been requested by many users but for the moment we can’t give you information about it as amazon seems to be focused on Hardware implementation.

Every aspect? Every issue is different from one to another. Since every manufacturer have it’s own way to implement UPnP for example, this is the major part of issues we get since it’s handled on their part and Audirvana rely on it.

As we told you previously, if you are in a trial state on Tidal website, you won’t be able to stream Tidal in Audirvana, you need a activate subscription to stream Tidal content in Audirvana.