User interface not refreshing

I own Audirvana + since the beginning, It is working perfect. I subscribe for one year Audirvana Studio hopping to find a next level perfection. But till now it is buggy, First I must choose Local then Album, Second I choose an Album, I get the Album open and down the cover of the other Album of this Artist. Till now everything is ok. If I choose a song it play, but going back of choosing Album from Local do not refresh, I gel a black screen. If I choose one of the cover mentioned above, it play but going back or choosing Local-Album show black screen. The IOS App has also this refresh problem.
New fille scanning is also very very slow. Please tell me how to solve these problems. It is not funny any more.

macOS 10.14.6 with 65536MB RAM

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5%
Filter max length = 30000
Anti-aliasing = 100
Phase = 66%

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: by album
SW volume control: ON

LIBRARY SETTINGS:
Sync list: 1 folders
Manual: /Volumes/Music HD/
iTunes/Music library synchronization: not synchronized
Library database path: /Users/kamilnashed/Library/Application Support/Audirvana/AudirvanaDatabase.sqlite

Remote Control server:
Listening on 127.0.0.1 on port 51123

ACTIVE STREAMING SERVICES
TIDAL: Connected as HIFI

=================== AUDIO DEVICE ========================

CoreAudio audio path, buffer I/O frame size: 512

Max. memory for audio buffers: 62464MB
Exclusive access: Enabled
Integer mode: Enabled

Preferred device:
Bose QC35 II
Model UID:9e 4020
UID:2c-41-a1-85-a6-a7:output

Currently playing in Integer Mode:
Device: 2ch Non-mixable linear PCM Interleaved 24bits little endian Signed Integer, 6 bytes per frame 96kHz

Active Sample Rate: 96kHz
Hog Mode is on

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: ON

Selected device:
Local audio device
ID 0x52 Sound BlasterX Katana
Manufacturer: Creative Technology Ltd
Model Name: Creative Technology Ltd Sound BlasterX Katana
Model UID: Sound BlasterX Katana:041E:3247
UID: AppleUSBAudioEngine:Creative Technology Ltd:Sound BlasterX Katana:E132148E2366D91C19:1

2 available sample rates up to 96000Hz
48000
96000
Audio buffer frame size : 29 to 4096 frames
Current I/O buffer frame size : 512
Volume Control
Physical: No
Virtual: Yes
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to MQA Renderer
DSD capability: DSD via PCM 1.1
Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x53 2 channels starting at 1
4 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz

4 physical formats
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz

Local devices found : 8
Device #0: ID 0x4e DisplayPort Manufacturer: Apple Inc. Model UID: AppleGFXHDA:0 UID: AppleGFXHDAEngineOutputDP:0:{B306-3260-01010101} Model Name: Apple Inc. DisplayPort
Device #1: ID 0x52 Sound BlasterX Katana Manufacturer: Creative Technology Ltd Model UID: Sound BlasterX Katana:041E:3247 UID: AppleUSBAudioEngine:Creative Technology Ltd:Sound BlasterX Katana:E132148E2366D91C19:1 Model Name: Creative Technology Ltd Sound BlasterX Katana
Device #2: ID 0x34 MMAudio Device Manufacturer: MMAudio Device contributors Model UID: MMAudioDeviceModelUID UID: MMAudioDevice Model Name: MMAudio Device contributors MMAudio Device
Device #3: ID 0x39 MMAudio Device (UI Sounds) Manufacturer: MMAudio Device contributors Model UID: MMAudioDeviceModelUID_UISounds UID: MMAudioDevice_UISounds Model Name: MMAudio Device contributors MMAudio Device (UI Sounds)
Device #4: ID 0x3c Internal Audio Driver (Corel Painter) Manufacturer: Corel Model UID: com_Corel_driver_PainterAudioDevice:Internal Audio Driver (Corel Painter) UID: PainterAudioEngine:0 Model Name: Corel Internal Audio Driver (Corel Painter)
Device #5: ID 0x3f Soundflower (2ch) Manufacturer: ma++ ingalls for Cycling '74 Model UID: com_cycling74_driver_SoundflowerDevice:Soundflower UID: SoundflowerEngine:0 Model Name: ma++ ingalls for Cycling '74 Soundflower (2ch)
Device #6: ID 0x4a Movavi Sound Grabber Manufacturer: Movavi Model UID: com_movavi_driver_SoundGrabberDevice:Movavi Sound Grabber UID: com_movavi_driver_SoundGrabberEngine:0 Model Name: Movavi Sound Grabber
Device #7: ID 0x2e ZoomAudioDevice Manufacturer: zoom.us Model UID: zoom.us.zoomaudiodevice UID: zoom.us.zoomaudiodevice.001 Model Name: zoom.us ZoomAudioDevice

UPnP devices found : 6
Device #0: ID 0x0 Denon AVR-X3400H UID: uuid:11f9c54c-4065-1436-0080-0005cd992a4e Location: http://192.168.2.106:60006/upnp/desc/aios_device/aios_device.xml
Device #1: ID 0x0 DMS_AC6FBBB76A74 UID: uuid:db640c19-b082-5ec4-8835-AC6FBBB76A74 Location: http://192.168.2.132:8081/xml/xctc.xml
Device #2: ID 0x0 Denon AVR-X3400H UID: uuid:6bee3214-ceff-1686-0080-0005cd992a4e Location: http://192.168.2.106:60006/upnp/desc/aios_device/aios_device.xml
Device #3: ID 0x0 Denon AVR-X3400H UID: uuid:a2b42e82-9922-1415-0080-0005cd992a4e Location: http://192.168.2.106:60006/upnp/desc/aios_device/aios_device.xml
Device #4: ID 0x0 Denon AVR-X3400H UID: uuid:c67c379b-b0e1-fa11-cb8b-1448969b171f Location: http://192.168.2.106:60006/upnp/desc/aios_device/aios_device.xml
Device #5: ID 0x0 Denon AVR-X3400H UID: uuid:c0a2328e-c841-1efc-72f5-abd7796fd25a Location: http://192.168.2.106:60006/upnp/desc/aios_device/aios_device.xml

1 Like

Hello @Kamil ,

Have you tried to use this version of Studio? https://audirvana.com/delivery/AudirvanaStudio_1.6.1.3.dmg

Hallo Damien3
Thanks for responding. Yes I tried The version 1.6.1.3. The same problem persist. No way to go back to Album after starting a track. Choosing Artist or track from LOCAL work , but not choosing Album.

1 Like

How many Albums do you have in the Local section?

19266 Album (same as under Audirvana 3.5)

Can you try to use the maintenance options you have in the local section of Studio settings?

check database integrity - ok
Rebuild the indexes - ok
did not used defragmentation because this is a recent copy of my music files.
Problem persist.

no way to get any help?

Reduce the pre load cache to 4000MB. See if that helps.

thanks Bitracer. where can I find it to reduce it?

Hello @Kamil, I sent you a private message on the forum with a link to upload your database, have you saw this message?

Hallo Antoine
Now I saw it. I am uploading now the file and a screenshot of the Application support/Audirvana.

Hello @Kamil,

We made an update of Studio today, can you install it and check if you still have your issue?

Hello Antoine
the new update did not improve my problem. I have deleted all my database and stated new and added only one music folder, but the problem remain. I uploaded this small database to the same link you gave me previously, may be you could find the problem.

Hello @Kamil,

I took a look again at the database you sent to me and I don’t have the issue. I’m on Big Sur 11.6 so there is maybe something related to the MacOS version. Are you able to update to Big Sur or not at all?

Hello Antoine
After long try period I found the following:
As mentioned when I start playing a song from my Local Albums and then try to go back to the Album browser from local library It remain empty, if I then choose a song from My Music - Albums and it start playing and after that I choose the Local Albums, it show the browser. I do not know if you have now recommendation.

Thanks in advance

Hello @Kamil,

can you send some screenshots following your previous post?