3.5.10 won't migrate my library from earlier version

I’m using MacOS Mojave 10.14.5. Audirvana 3.5.10 tries to migrate my library for upgrade from an earlier version and it fails “unexpectedly” every time. Now I can’t use Audirvana to listen to music. Adding folders to monitor for music has the same problem.

Is there any support at all from this company? I reported this problem and have received no reply from them or on this message board.

Start fresh A+ by deleting those files…

If you have Playlists that are important export them first to desktop and
save them in a folder… when A+ is reset, you can re-import them back.
sadly to this day, the folders they were in is not back, you have to do it again…

Before doing this, maybe you should not connect after deleting those files to Roon or others…
Install Audirvana alone with your database… if working, log to Roon or else after…

Go to Audirvana preferences and delete your library folder (s) in the window with the minus sign

Close Audirvana.

Apple hide the Home Folder in User Library at some time depending on OS System… When you have clicked your Home Folder, and cannot see the Library Folder in there, just do a ‘‘cmd J’’ to show the folder settings preferences and see at the bottom… click Show Library Folder and then you’ll have access to the rest forever.


Go to User… Home Folder… Library… Applications Support… Audirvana Folder…
Trash All the files in that folder (that is or are your databases of music, back it up! or not)


Restart MAC.
Restart Audirvana,
add your folder of music and let it load before trying anything…

See then if that work :slight_smile: