Album Art keeps turning on and off

Album Art keeps turning on and off leaving a loading bar were the image was. when the image is off Audirvana freezes up. I’m using a Mac mini Server mid 2011 running MacOS High Siera to Wyred4Sound Dac through USB. This issue is driving me nuts and suggestions for an old fart would be much appreciated.

Hello @Paul_Pavlou,

Can you send me a copy of the “Debug Info”? You can get it in Audirvana Settings>General>Debug Info

Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message

Audirvana Mac Version 3.5.42 (3572)
macOS 10.13.6 with 12288MB RAM

Registered to Paul Pavlou

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX with device max frequency upsampling
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: by track
SW volume control: ON

LIBRARY SETTINGS:
Sync list: 2 folders
AUTO: /Volumes/Music/
AUTO: /Volumes/Hard Drive 2/Music
iTunes/Music library synchronization: last synchronized on Fri Oct 2 23:35:36 2020

Library database path: /Users/macminiserver/Library/Application Support/Audirvana/AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES

=================== AUDIO DEVICE ========================

CoreAudio audio path, buffer I/O frame size: 512

Max. memory for audio buffers: 1824MB

Local Audio Engine:
Exclusive access: Enabled
Integer mode: Enabled

Preferred device:
W4S 24/96 ASYNC USB
Model UID:W4S 24/96 ASYNC USB :1950:9019
UID:AppleUSBAudioEngine:WYRED 4 SOUND:µDAC Async USB:fa120000:3

Active Sample Rate: 96kHz
Hog Mode is off

Bridge settings:
Sample rate limitation: 192kHz
Sample rate switching latency: none
Limit bitdepth to 24bit: ON
Mute during sample rate change: ON

Selected device:
Local audio device
ID 0x27 W4S 24/96 ASYNC USB Manufacturer:WYRED 4 SOUND
Model UID:W4S 24/96 ASYNC USB :1950:9019 UID:AppleUSBAudioEngine:WYRED 4 SOUND:µDAC Async USB:fa120000:3

6 available sample rates up to 96000Hz
8000
16000
32000
44100
48000
96000
Audio buffer frame size : 29 to 4096 frames
Current I/O buffer frame size : 512
Volume Control
Physical: No
Virtual: Yes
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to not MQA
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x28 2 channels starting at 1
18 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 32kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 16kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 8kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 32kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 16kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 8kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 32kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 16kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 8kHz

24 physical formats
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 32kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 16kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 8kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 32kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 16kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 8kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 32kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 16kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 8kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 32kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 16kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 8kHz

Local devices found : 2
Device #0: ID 0x3a Built-in Output Manufacturer: Apple Inc. Model UID: AppleHDA:33 UID: AppleHDAEngineOutput:1B,0,1,2:0
Device #1: ID 0x27 W4S 24/96 ASYNC USB Manufacturer: WYRED 4 SOUND Model UID: W4S 24/96 ASYNC USB :1950:9019 UID: AppleUSBAudioEngine:WYRED 4 SOUND:µDAC Async USB:fa120000:3

UPnP devices found : 0

I did fail to mention that half my music library is on a Drobo 5N NAS which could be pat of the problem but it did work fine up until two upgrades ago.

Thanks Damien in advance for your help, its much appreciated.

Do you have a lot of playlist in Audirvana?

Hi Damien,

Just one playlist with 58 hi-resolution files which are located on the internal hard drive and the network attached server. (Drobo 5N)

Okay, you will have to remove your Audirvana database, first thing to do is to export your playlist. You then need to export your playlist, close Audirvana and remove your Audirvana database.

To go to it using Finder:

  1.  Open its Go menu
    
  2.  Pressing the option (or alt) key, and maintain it pressed. This reveals the Library command in this Go menu.
    
  3.  Click on this Library command
    
  4.  In the Finder window that opens, navigate into Application Support, then Audirvana
    
  5.  You’ll find there the file AudirvanaPlusDatabaseV2.sqlite (This is the one for Audirvana 3.5, the other is for the older version 3).

I just cannot find the data base.

It should be here: /Users/macminiserver/Library/Application Support/Audirvana/AudirvanaPlusDatabaseV2.sqlite

Hi Damien,
I had to use “Easy Find” to find AudirvanaPlusDatabaseV2.sqlite. I deleted this file and have reloaded the links to rebuild the Audirvana Library. It seems to be ok now, after allowing 24 hours to rebuild it self.
Thanks for your assistance and patients.
Kind regards
Paul

Now that is solved, don’t stop there…

Do those three steps in the preferences of Audirvana to get better health for your database…
like in my picture…

Then, after all 3 steps done, close Audirvana and copy the .sqlite file (that include all your tagging and playlists) and put it somewhere on your computer in a folder call like (nov 23, 2020) or whatever you like… now you have a perfect backup…

i, myself copy that .sqlite file mostly everyday or two days… you never know when Audirvana might screw it :slight_smile: like that, you can just close Audirvana and put back at the same place to replace your database by your backup and reopen Audirvana and all will be good as the date you put your backup was saved… with a sync after that, it will add all new albums since your backup, all tags you have done in between will follow, except the numbers of played songs that was done in between, if you care for that :slight_smile: