All songs are 28 seconds long

hi i am desperate. i have audirvana 3.5 and qobuz, all of a sudden every song i try to play only lasts 28 seconds and then stops, can you help me fix it? thank you

I think ‘samples’ at Qobuz are 28 seconds. Then you can’t stream the album but you have to buy it first. If this happens for all music, log in to Qobuz and check whether the subscription is still active. And in Audirvana: Logout Qobuz and log in again.

Hello @Ruspamen ,

Can you send us a copy of the “Debug Info” when you have this issue? You can get it in Audirvana Settings>General>Debug Info

Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message