App and ethernet

Audirvāna Remote App Android
1

I am testing Audirvana studio in Windows 11 and everything is correct when the pc connects with Wifi. but when connecting via ethernet, the app does not find the pc. A prit network is configured on the computer and the firewall is giving access correctly.

Can you help me?

2

What version of studio are you using?
licenese error

Is this what you are seeing? You are having issues with the remote app using an android device?

3

The latest version. The message that comes out is that it does not recognize any computer

4

Studio update released Friday 14th ver 1.10.1 is having issues, now if your issue is strictly with android remote interface with windows 11 you should contact @Antoine at support@audirvana.com with as many particular’s about the problem

1 Like
5

After a week of requesting support on this issue with no response, I am very hesitant to go ahead with this after the trial period is over

6

Hi @Tenor

Have you tried updating Studio to 1.10.2?

7

I just updated and the problem is still there. When the Laptop is connected via ethernet the app does not connect

8

Hello @Tenor ,

Have you tried to clear the cache of the Remote?

  • Open the Settings of your phone.
  • Tap the Storage heading to open its settings page.
  • Tap the Other Apps heading to see a list of your installed apps.
  • Find Audirvāna Remote.
  • Tap the Clear cache button.
9

Hello @Antoine .
Yes I tried it and unfortunately the problem continues. I have connected the ethernet cable, I have cleared the cache and then I have opened the Audirvana app and it does not find the laptop

10

Have you checked your connection property: In Settings > Network & Internet > Check connection properties, make sure your Network profile is set to Private.

Restart your WiFi router because it may have a problem transmitting the connection used by Audirvana Remote (Like the Apple Remote app that controls iTunes, which can be blocked for the same reasons)