Audirvana and iFi Zen Stream

Hello. Why does Audirvana 2.8.10 on PC/Windows not recognizing anymore the iFi Zen stream as it has done before (under iFi Neo but anyway it worked) ?

Mentioning that both devices, PC and Ifi Streamer are conected via ethernet (not directly by usb).

Thank you

hi @sorinlasus,

If you try to click on the spinning arrows in the device output list, does the Zen Stream appear?

Dear Antoine, no it’s not appearing. I used to have no problem in the past. The issue is new. I tought there is something in implementation with ifi since last update. Or it could be a local network problem ? Mentioning that Tidal connect over PC works an reconigizes iFi. Therefore deducted that’s an Audirvana issue and not a network one.

Can you go into the Audirvāna settings and in the My Account section? You will see a ‘Start Log Session’ button; click on it and reproduce your issue. After you reproduce it, click 'Stop Log Session’ and send me the audirvana_studio.log file you can find by clicking the 'Open Log Folder’ at support@audirvana.com.

2024-04-05 17:40:21.222 [error]: Audio file fingerprinter : error 400 : Bad Request
2024-04-05 17:40:22.630 [error]: Audio file fingerprinter : error 400 : Bad Request
2024-04-05 17:40:24.422 [error]: Audio file fingerprinter : error 400 : Bad Request
2024-04-05 17:40:25.254 [error]: Audio file fingerprinter : error 400 : Bad Request
2024-04-05 17:40:54.657 [info]: UPnP stack initialized using specified interface: {1A128A07-C0B5-45A1-BE6B-1C26B182C763}
2024-04-05 17:40:54.876 [info]: UPnP web server started on 192.168.1.141:49152
2024-04-05 17:41:02.622 [info]: UPnP stack initialized using specified interface: {162666A9-2B9B-44B4-8AEC-46EAE9D43772}
2024-04-05 17:41:02.840 [info]: UPnP web server started on 192.168.1.143:49152
2024-04-05 17:43:16.110 [error]: Audio file fingerprinter : error 413 : Payload Too Large
2024-04-05 17:43:17.490 [error]: Audio file fingerprinter : error 413 : Payload Too Large
2024-04-05 17:43:18.724 [error]: Audio file fingerprinter : error 413 : Payload Too Large
2024-04-05 17:43:19.933 [error]: Audio file fingerprinter : error 413 : Payload Too Large
2024-04-05 17:47:37.714 [error]: AudioFileLoader: Error -1072875836 opening media foundation file: file://C:\Users\Sorin Lasuschevici\Personal Media Pictures & Music\muzica\11. CRAP (VIDEO)\David Gilmour - Comfortably Numb Live in Pompeii.mp4

Please send me the file audirvana_studio.log file at support@audirvana.com so I can review it :slight_smile: