Audirvana Cutting Out Every 10-15 seconds

I have an older Mac, with latest software, and an iphone 12. Unless I select Upsampling (none) in the options, songs stop and start every 10-15 seconds. Occasionally it might play a whole song, but mostly not. Any ideas? G

Can you dump the debug info here?

Sorry, not very techie… not sure what that means. G

Can you send us a copy of the “Debug Info” when you have this issue? You can get it in Audirvana Settings>My account

Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message

Here you go, G

Audirvana Plus rev. 3.2.20 (3704) debug information:
running on Mac OS X 10.15.7 with 16384MB RAM

User preferences:
Remote control: IR: on, Media Keys: on (with volume control: on)

Playlists
Use UTF-8 for all: on
Start playback at launch with audio file: on

Volume knob control in rotation axis

Sample rate converter
SoX with Power of Two oversampling
Polarity inversion: global=off, per track=on

Volume control
DAC only
Max volume limit = 100.0%

AudioUnits not in use

SysOptimizer enabled:
Priority: Extreme
Spotlight: on
TimeMachine: on
iDevices USB: on

iTunes settings:
iTunes integrated Mode: off
Completely deactivate iTunes playback: on
iTunes volume control: active
iTunes play position control: active
iTunes safe factor: 1

Library settings:
Sync list : 7 folders
Manual (2019-05-24 03:06:20 +0000): /Volumes/Seagate Backup Plus Drive/GP Tunes
Auto: /Users/grahampearce/.Trash
Auto: /Users/grahampearce/Desktop/ProStudioMasters/Son Lux/Bones (FLAC 96.0 kHz 24-bit)
Auto: /Users/grahampearce/Documents/Pure Heroine (FLAC 44.1 kHz 24-bit)
Auto: /Users/grahampearce/Music/Acoustic Sounds Super HiRez/Dave Brubeck Quartet
Auto: /Users/grahampearce/Music/Acoustic Sounds Super HiRez/Paul Simon
Auto: /Users/grahampearce/Music/iTunes/iTunes Media/Music
Database path: /Users/grahampearce/Library/Application Support/Audirvana
iTunes Synchronization: active, last sync done on 2020-04-29 02:51:19 +0000

Audio settings:
Hog Mode: on
Direct Mode: off
Integer Mode: on Mode 1
Max Mem for audio buffers: 13312MB
Max Sample rate limit: None
Sample rate switching latency: None

Preferred device: 851N Model UID:Cambridge Audio 851N UID:uuid:e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae

Selected device:
UPnP device at http://192.168.0.19:8050/e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae/description.xml
ID 0x0 851N Manufacturer:Cambridge Audio
Model UID:Cambridge Audio 851N UID:uuid:e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae

6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000
Volume control: No
Auto-detect MQA devices: Yes
Not a MQA device, user set to MQA Decoder
DSD capability: Raw DSD (MSB)
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
UPnP/DLNA supported protocols:
http-get::audio/L16;rate=44100;channels=1:DLNA.ORG_PN=LPCM
http-get:
:audio/L16;rate=44100;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/L16;rate=48000;channels=1:DLNA.ORG_PN=LPCM
http-get:
:audio/L16;rate=48000;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/mpeg:DLNA.ORG_PN=MP3
http-get:
:audio/mp4:DLNA.ORG_PN=HEAACv2_L2_320
http-get::audio/3gpp:DLNA.ORG_PN=HEAACv2_L2_320
http-get:
:audio/vnd.dlna.adts:DLNA.ORG_PN=HEAACv2_L2_320
http-get::audio/x-ms-wma:DLNA.ORG_PN=WMAFULL
http-get:
:audio/x-ms-wma:DLNA.ORG_PN=WMABASE
http-get::audio/x-ms-wma:DLNA.ORG_PN=WMAPRO
http-get:
:audio/x-ms-wma:DLNA.ORG_PN=WMALSL
http-get::audio/L16;rate=44100;channels=1:
http-get::audio/L16;rate=44100;channels=2:
http-get::audio/L16;rate=48000;channels=1:
http-get::audio/L16;rate=48000;channels=2:
http-get::audio/mpeg:
http-get::audio/mp4:
http-get::audio/3gpp:
http-get::audio/vnd.dlna.adts:
http-get::audio/m4a:
http-get::audio/x-m4a:
http-get::audio/aac:
http-get::audio/x-ms-wma:
http-get::audio/wave:
http-get::audio/wav:
http-get::audio/x-wav:
http-get::audio/aiff:
http-get::audio/x-aiff:
http-get::audio/flac:
http-get::audio/x-flac:
http-get::audio/ation/ogg:
http-get::audio/ogg:
http-get::audio/vorbis:
http-get::audio/x-vorbis:
http-get::audio/dff:
http-get::audio/x-dff:
http-get::audio/dsf:
http-get::audio/x-dsf:
http-get::audio/:*
DLNA 1.5: Yes
Gapless playback: Yes
Can play native DSD: Yes
Number of channels: 2
Use as stereo device only: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x0 0 channels starting at 0
15 virtual formats:
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 8 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 8 little endian Signed Integer 705.6kHz
2 ch Non-mixable linear PCM Interleaved 8 little endian Signed Integer 1411.2kHz

15 physical formats
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 8 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 8 little endian Signed Integer 705.6kHz
2 ch Non-mixable linear PCM Interleaved 8 little endian Signed Integer 1411.2kHz

Current device transportInfo:
CurrentTransportState: NO_MEDIA_PRESENT
CurrentTransportStatus: OK
CurrentSpeed: 1
Current device MediaInfo:
NrTracks: 1
MediaDuration: 0:00:00
CurrentURI:
CurrentURIMetadata: NOT_IMPLEMENTED
nextURI:
nextURIMetadata: NOT_IMPLEMENTED
PlayMedium: NONE
RecordMedium: NOT_IMPLEMENTED
WriteStatus: NOT_IMPLEMENTED

Current device AVT service description:

<?xml version="1.0"?> 1 0 TransportState string STOPPED PAUSED_PLAYBACK PLAYING TRANSITIONING STOPPED TransportStatus string OK PlaybackStorageMedium string NONE RecordStorageMedium string NOT_IMPLEMENTED PossiblePlaybackStorageMedia string NETWORK PossibleRecordStorageMedia string NOT_IMPLEMENTED CurrentPlayMode string NORMAL NORMAL TransportPlaySpeed string 1 1 RecordMediumWriteStatus string NOT_IMPLEMENTED CurrentRecordQualityMode string NOT_IMPLEMENTED PossibleRecordQualityModes string NOT_IMPLEMENTED NumberOfTracks ui4 0 CurrentTrack ui4 0 1 CurrentTrackDuration string CurrentMediaDuration string CurrentTrackMetaData string CurrentTrackURI string AVTransportURI string AVTransportURIMetaData string NextAVTransportURI string NextAVTransportURIMetaData string RelativeTimePosition string AbsoluteTimePosition string RelativeCounterPosition i4 AbsoluteCounterPosition i4 CurrentTransportActions string LastChange string A_ARG_TYPE_SeekMode string TRACK_NR REL_TIME ABS_TIME A_ARG_TYPE_SeekTarget string A_ARG_TYPE_InstanceID ui4 SetNextAVTransportURI InstanceID in A_ARG_TYPE_InstanceID NextURI in NextAVTransportURI NextURIMetaData in NextAVTransportURIMetaData SetAVTransportURI InstanceID in A_ARG_TYPE_InstanceID CurrentURI in AVTransportURI CurrentURIMetaData in AVTransportURIMetaData GetMediaInfo InstanceID in A_ARG_TYPE_InstanceID NrTracks out NumberOfTracks MediaDuration out CurrentMediaDuration CurrentURI out AVTransportURI CurrentURIMetaData out AVTransportURIMetaData NextURI out NextAVTransportURI NextURIMetaData out NextAVTransportURIMetaData PlayMedium out PlaybackStorageMedium RecordMedium out RecordStorageMedium WriteStatus out RecordMediumWriteStatus GetTransportInfo InstanceID in A_ARG_TYPE_InstanceID CurrentTransportState out TransportState CurrentTransportStatus out TransportStatus CurrentSpeed out TransportPlaySpeed GetPositionInfo InstanceID in A_ARG_TYPE_InstanceID Track out CurrentTrack TrackDuration out CurrentTrackDuration TrackMetaData out CurrentTrackMetaData TrackURI out CurrentTrackURI RelTime out RelativeTimePosition AbsTime out AbsoluteTimePosition RelCount out RelativeCounterPosition AbsCount out AbsoluteCounterPosition GetDeviceCapabilities InstanceID in A_ARG_TYPE_InstanceID PlayMedia out PossiblePlaybackStorageMedia RecMedia out PossibleRecordStorageMedia RecQualityModes out PossibleRecordQualityModes GetTransportSettings InstanceID in A_ARG_TYPE_InstanceID PlayMode out CurrentPlayMode RecQualityMode out CurrentRecordQualityMode Stop InstanceID in A_ARG_TYPE_InstanceID Play InstanceID in A_ARG_TYPE_InstanceID Speed in TransportPlaySpeed Pause InstanceID in A_ARG_TYPE_InstanceID Seek InstanceID in A_ARG_TYPE_InstanceID Unit in A_ARG_TYPE_SeekMode Target in A_ARG_TYPE_SeekTarget Next InstanceID in A_ARG_TYPE_InstanceID Previous InstanceID in A_ARG_TYPE_InstanceID SetPlayMode InstanceID in A_ARG_TYPE_InstanceID NewPlayMode in CurrentPlayMode GetCurrentTransportActions InstanceID in A_ARG_TYPE_InstanceID Actions out CurrentTransportActions

Current device RootDevice description:

<?xml version="1.0"?> 1 0 urn:schemas-upnp-org:device:MediaRenderer:1 851N Cambridge Audio http://www.cambridgeaudio.com/ 851N 2504 uuid:e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae 000ce7c7 image/png 48 48 8 /e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae/CA-roundal-48x48.png image/jpeg 48 48 24 /e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae/CA-roundal-48x48.jpg image/png 120 120 8 /e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae/CA-roundal-120x120.png image/jpeg 120 120 24 /e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae/CA-roundal-120x120.jpg urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae/RenderingControl/RenderingControl1.xml /e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae/RenderingControl/invoke /e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae/RenderingControl/event urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae/ConnectionManager/ConnectionManager1.xml /e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae/ConnectionManager/invoke /e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae/ConnectionManager/event urn:schemas-upnp-org:service:ContentDirectory:1 urn:upnp-org:serviceId:ContentDirectory /e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae/ContentDirectory/ContentDirectory1.xml /e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae/ContentDirectory/invoke /e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae/ContentDirectory/event urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae/AVTransport/AVTransport1.xml /e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae/AVTransport/invoke /e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae/AVTransport/event urn:UuVol-com:service:UuVolControl:5 urn:UuVol-com:serviceId:UuVolControl /e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae/RecivaRadio/RecivaRadio.xml /e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae/RecivaRadio/invoke /e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae/RecivaRadio/event urn:UuVol-com:service:PlaylistExtension:1 urn:UuVol-com:serviceId:PlaylistExtension /e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae/UuPlaylist/Playlist.xml /e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae/UuPlaylist/invoke /e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae/UuPlaylist/event urn:UuVol-com:service:UuVolSimpleRemote:1 urn:UuVol-com:serviceId:UuVolSimpleRemote /e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae/RecivaSimpleRemote/RecivaSimpleRemote.xml /e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae/RecivaSimpleRemote/invoke /e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae/RecivaSimpleRemote/event urn:UuVol-com:service:StreamMagic6:1 urn:UuVol-com:serviceId:StreamMagic6 /e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae/StreamMagic6/StreamMagic6.xml /e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae/StreamMagic6/invoke /e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae/StreamMagic6/event urn:UuVol-com:service:SMSearch:1 urn:UuVol-com:serviceId:SMSearch /e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae/SMSearch/SMSearch.xml /e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae/SMSearch/invoke /e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae/SMSearch/event DMR-1.50 M-DMP-1.50

UPnP devices found : 1
Device #0: ID 0x0 851N UID: uuid:e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae Location: http://192.168.0.19:8050/e83b7cee-de98-4d6e-bdb4-1fc0e9a093ae/description.xml
CoreAudio audio path, buffer I/O frame size: 0

Local devices found : 1
Device #0: ID 0x2f Built-in Output Manufacturer: Apple Inc. Model UID: AppleHDA:40 UID: AppleHDAEngineOutput:1B,0,1,1:0

Can you please go in your audio settings and disable upsampling and try to reproduce your issue?

As noted in my original post, selecting “None”, in the upsampling option seems to get rid of the problem, but then it does not sound as good? G

Try to reduce pre-load cache to 4000MB.

I don’t see where I can do that… please advise. What do you think the problem is? G

In the settings under the Audio System tab, you should see a slider to change the maximum amount of RAM that Audirvāna can use, can you slide it to 4000MB?

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I found the slider and moved it from around 11,000 to 4,000. It didn’t change anything, song still keeps stopping. Also it seem to freeze up the whole system, if I select the next song, it keeps playing the same song stopping and starting every 10-15 seconds. G

Have you tried using direct USB connection to the amp?

No, my amp does not except USB. G

Have you switched the RAW/PCM toggle switch?

Any idea where I might find that? G

Output device settings

My screen doesn’t seem to look anything like yours, and it says software up to date? G

It surly does not, I’ll pull my head out my arse a wee bit. I was thinking you were using Audirvāna Studio , sorry bout that mate. Hopefully some one running your version will chime in soon.

I’m pretty sure @Antoine meant to turn the Upsampling off, in the converter choices,
not the filter at none, to see if you still have cutting…

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