Audirvana et Qobuz

[Normand]

Bonjour, depuis quelques semaines toutes les pistes de Qobuz ne jouent que 30 secondes comme s’il était en mode shuffle.

Audirvana Studio ver. 2.5.1
MasOS 13.6

[Antoine]

Bonjour @Normand,

Pouvez-vous nous envoyer une copie de votre “Debug Info” lorsque vous avez ce problème? Vous le trouverez dans les paramètres d’Audirvana>Mon compte

Remarque: En cliquant sur le bouton Debug Info, Audirvana copie automatiquement tout son contenu, il ne vous reste plus qu’à le coller en réponse de ce message

[Normand]

Voici tel que demandé:

Audirvana Studio 2.5.1 (20501)

macOS Version 13.6 (assemblage 22G120) with 32GB physical RAM

Connected account of : Normand Cloutier

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: /Volumes/Données/Musique/Albums
iTunes/Music library synchronization: not synchronized
Library database path: /Users/normand/Library/Application Support/Audirvana/AudirvanaDatabase.sqlite

Local audio files fingerprinting
Tracks with no MBID: 236

Remote Control server:
Listening on 127.0.0.1 on port 63637

ACTIVE STREAMING SERVICES
Qobuz: Connected as Membre Qobuz

=================== AUDIO DEVICE ========================

Active method: Local

Max. memory for audio buffers: 29696MB

Local Audio Engine: CoreAudio
Exclusive access: ON
Integer mode: ON
Use max I/O buffer size: OFF
Actual I/O buffer frame size: 512

Preferred device:
Built-in Output
Model UID:
UID:

Currently playing in standard 32bit float mode
Device: 2ch Mixable linear PCM Interleaved 32bits little endian Signed Float, 8 bytes per frame 44.1kHz

Active Sample Rate: 44.1kHz
Hog Mode is on

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:Sortie intégrée
Manufacturer: Apple Inc.
Model name: Apple Inc. Sortie intégrée
Model UID: AppleHDA:15
UID: AppleHDAEngineOutput:1F,3,0,1,1:0
ID 0x47

2 available sample rates up to 48000Hz
44100
48000
Audio buffer frame size : 14 to 4096 frames
Current I/O buffer frame size : 512

Volume Control
Physical: No
Virtual: Yes
Max volume alert: Enabled

MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA
DSD capability: Unhandled

Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x48 2 channels starting at 1
2 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz

2 physical formats
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz

Local devices found : 1
Device #0: ID 0x47 Sortie intégrée
Manufacturer: Apple Inc.
Model UID: AppleHDA:15
UID: AppleHDAEngineOutput:1F,3,0,1,1:0
Model name: Apple Inc. Sortie intégrée

UPnP

UPnP devices found : 0

Chromecast

Chromecast devices found : 0

[AndyLubke]

According to the debug info you have an unpaid Qobuz subscription ‘qobuz member’.

This means that Qobuz only allows you to listen to 30 seconds of each track.

If you have a paid subscription:

• In Audirvana try to log off from Qobuz and log in again.
• Also go directly to the Qobuz website (and log in) and check your subscription there.

Google translation:

D’après les informations de débogage, vous disposez d’un abonnement Qobuz non payé ‘membre qobuz’.
Cela signifie que Qobuz ne permet d’écouter que 30 secondes de chaque morceau.

Si vous disposez d’un abonnement payant :

• Dans Audirvana, essayez de vous déconnecter de Qobuz et de vous reconnecter.
• Rendez-vous également directement sur le site Qobuz (et connectez-vous) et vérifiez-y votre abonnement.

[Normand]

Ok my bad. I was sure it was paid and after looking at my bank statements it seems that it’s not.