Audirvana freezes at the end of the song

Connection with external Audio Devices UPnP / DLNA
1

Hello,
Audirvana freezes at the end of the song while the device has played over the song often. All devices are connected via Ethernet. I am using a PRIMARE I-15 PRISMA amplifier that I just bought less than two weeks ago.
Is there a solution to fix this problem?
Regards,
Sebastian.

2

Hello @SebV2976,

Can you send me a copy of the “Debug Info”? You can get it in Audirvana Settings>General>Debug Info

Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message

3

Hello,

When I launch an album on Audirvana for UPNP playback on the PRIMARE I15 Prisma, the music starts but when changing the track Audirvana freezes and the player continues to read what it has in memory then picks up.

This is not a problem with the device because it works very well with the mconnect application on mobile which also transmits sound in UPNP.

How can I solve the problem please?

It is also not possible to turn on oversampling because no sound is output.

When I try to change the volume, the bar oscillates as I move it and then stop when I release the mouse.

I think there is a problem with the dialogue between Audirvana and the PRIMARE I15 prisma but how to solve the problem?

Thank you in advance for your answers.

Debug info :
Audirvana Mac Version 3.5.40 (3570)
macOS 10.15.6 with 8192MB RAM

Licence enregistrée pour Sébastien VIRMOUX

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 84.4654
Filter max length = 9289
Anti-aliasing = 91.834
Phase = 66

AUDIO VOLUME:
Max allowed volume: 49.139
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 27 folders
AUTO: /Volumes/music/Artistes/A
AUTO: /Volumes/music/Artistes/B
AUTO: /Volumes/music/Artistes/C
AUTO: /Volumes/music/Artistes/D
AUTO: /Volumes/music/Artistes/E
AUTO: /Volumes/music/Artistes/F
AUTO: /Volumes/music/Artistes/G
AUTO: /Volumes/music/Artistes/H
AUTO: /Volumes/music/Artistes/I
AUTO: /Volumes/music/Artistes/J
AUTO: /Volumes/music/Artistes/K
AUTO: /Volumes/music/Artistes/L
AUTO: /Volumes/music/Artistes/M
AUTO: /Volumes/music/Artistes/N
AUTO: /Volumes/music/Artistes/O
AUTO: /Volumes/music/Artistes/P
AUTO: /Volumes/music/Artistes/Q
AUTO: /Volumes/music/Artistes/R
AUTO: /Volumes/music/Artistes/S
AUTO: /Volumes/music/Artistes/T
AUTO: /Volumes/music/Artistes/U
AUTO: /Volumes/music/Artistes/V
AUTO: /Volumes/music/Artistes/W
AUTO: /Volumes/music/Artistes/X
AUTO: /Volumes/music/Artistes/Y
AUTO: /Volumes/music/Artistes/Z
AUTO: /Volumes/music/Compilations
iTunes/Music library synchronization: not synchronized
Library database path: /Users/sebastien/Music/Audirvana/Bibliotheque/AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
Qobuz: Connected as
TIDAL: Connected as HIFI

=================== AUDIO DEVICE ========================

Preferred device: Primare I15C63DDE Model UID:Primare Primare I15C63DDE UID:uuid:2393353e-1dd2-11b2-8170-6f91ec7c2fe4

Selected device:
UPnP device at http://192.168.1.40:38400/description.xml
ID 0x0 Primare I15C63DDE Manufacturer:Primare
Model UID:Primare Primare I15C63DDE UID:uuid:2393353e-1dd2-11b2-8170-6f91ec7c2fe4

8 available sample rates up to 384000Hz
44100
48000
88200
96000
176400
192000
352800
384000
Volume control: No
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to MQA Decoder
DSD capability: DSD via PCM 1.1
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
UPnP/DLNA supported protocols:
http-get: :audio/L16;rate=44100;channels=1:DLNA.ORG_PN=LPCM
http-get: :audio/L16;rate=44100;channels=2:DLNA.ORG_PN=LPCM
http-get: :audio/L16;rate=48000;channels=1:DLNA.ORG_PN=LPCM
http-get: :audio/L16;rate=48000;channels=2:DLNA.ORG_PN=LPCM
http-get: :audio/mpeg:DLNA.ORG_PN=MP3
http-get: :audio/mp4:DLNA.ORG_PN=AAC_ISO
http-get: :audio/3gpp:DLNA.ORG_PN=AAC_ISO
http-get: :audio/mp4:DLNA.ORG_PN=AAC_ISO_320
http-get: :audio/3gpp:DLNA.ORG_PN=AAC_ISO_320
http-get: :audio/vnd.dlna.adts:DLNA.ORG_PN=AAC_ADTS
http-get: :audio/vnd.dlna.adts:DLNA.ORG_PN=AAC_ADTS_320
http-get: :audio/flac:*
http-get: :audio/x-flac:
http-get: :audio/wav:
http-get: :audio/x-wav:
http-get: :application/ogg:
http-get: :audio/x-ms-wma:DLNA.ORG_PN=WMABASE
http-get: :audio/x-ms-wma:DLNA.ORG_PN=WMAFULL
http-get: :audio/x-ms-wma:DLNA.ORG_PN=WMAPRO
http-get: :audio/aiff:*
http-get: :audio/x-aiff:
DLNA 1.5: Yes
Gapless playback: Yes
Missing events workaround: No
Can play native DSD: No
Number of channels: 2
Use as stereo device only: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x0 0 channels starting at 0
24 virtual formats:
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 384kHz

0 physical formats

Current device transportInfo:
CurrentTransportState: STOPPED
CurrentTransportStatus: OK
CurrentSpeed: 1
Current device MediaInfo:
NrTracks: 0
MediaDuration: 0:03:10.000
CurrentURI: http://192.168.1.18:49152/audirvana/audio_1_8.wav
CurrentURIMetadata:

dc:titleLe Rêve</dc:title>
dc:creatorArmand Amar</dc:creator>
upnp:artistArmand Amar</upnp:artist>
upnp:genreSoundtrack</upnp:genre>
upnp:albumArtURIhttp://192.168.1.18:49152/audirvana/artwork_1_9.jpg</upnp:albumArtURI>
upnp:albumLe Premier Cri</upnp:album>
upnp:originalTrackNumber14</upnp:originalTrackNumber>
upnp:classobject.item.audioItem.musicTrack</upnp:class>
http://192.168.1.18:49152/audirvana/audio_1_8.wav

nextURI: http://192.168.1.18:49152/audirvana/audio_0_9.wav
nextURIMetadata: <DIDL-Lite xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:upnp="urn:schemas-upnp-org:metadata-1-0/upnp/" xmlns="urn:schemas-upnp-org:metadata-1-0/DIDL-Lite/" xmlns:dlna="urn:schemas-dlna-org:metadata-1-0/">

Mané Armand Amar Armand Amar Soundtrack http://192.168.1.18:49152/audirvana/artwork_0_10.jpg Le Premier Cri 15 object.item.audioItem.musicTrack http://192.168.1.18:49152/audirvana/audio_0_9.wav

PlayMedium: NONE
RecordMedium: NOT_IMPLEMENTED
WriteStatus: NOT_IMPLEMENTED

Current device AVT service description:

<?xml version="1.0"?> 1 0 SetAVTransportURI InstanceID in A_ARG_TYPE_InstanceID CurrentURI in AVTransportURI CurrentURIMetaData in AVTransportURIMetaData SetNextAVTransportURI InstanceID in A_ARG_TYPE_InstanceID NextURI in NextAVTransportURI NextURIMetaData in NextAVTransportURIMetaData GetMediaInfo InstanceID in A_ARG_TYPE_InstanceID NrTracks out NumberOfTracks MediaDuration out CurrentMediaDuration CurrentURI out AVTransportURI CurrentURIMetaData out AVTransportURIMetaData NextURI out NextAVTransportURI NextURIMetaData out NextAVTransportURIMetaData PlayMedium out PlaybackStorageMedium RecordMedium out RecordStorageMedium WriteStatus out RecordMediumWriteStatus GetTransportInfo InstanceID in A_ARG_TYPE_InstanceID CurrentTransportState out TransportState CurrentTransportStatus out TransportStatus CurrentSpeed out TransportPlaySpeed GetPositionInfo InstanceID in A_ARG_TYPE_InstanceID Track out CurrentTrack TrackDuration out CurrentTrackDuration TrackMetaData out CurrentTrackMetaData TrackURI out CurrentTrackURI RelTime out RelativeTimePosition AbsTime out AbsoluteTimePosition RelCount out RelativeCounterPosition AbsCount out AbsoluteCounterPosition GetDeviceCapabilities InstanceID in A_ARG_TYPE_InstanceID PlayMedia out PossiblePlaybackStorageMedia RecMedia out PossibleRecordStorageMedia RecQualityModes out PossibleRecordQualityModes GetTransportSettings InstanceID in A_ARG_TYPE_InstanceID PlayMode out CurrentPlayMode RecQualityMode out CurrentRecordQualityMode SetPlayMode InstanceID in A_ARG_TYPE_InstanceID NewPlayMode in CurrentPlayMode Stop InstanceID in A_ARG_TYPE_InstanceID Play InstanceID in A_ARG_TYPE_InstanceID Speed in TransportPlaySpeed Pause InstanceID in A_ARG_TYPE_InstanceID Seek InstanceID in A_ARG_TYPE_InstanceID Unit in A_ARG_TYPE_SeekMode Target in A_ARG_TYPE_SeekTarget Next InstanceID in A_ARG_TYPE_InstanceID Previous InstanceID in A_ARG_TYPE_InstanceID GetCurrentTransportActions InstanceID in A_ARG_TYPE_InstanceID Actions out CurrentTransportActions TransportState string STOPPED PAUSED_PLAYBACK PLAYING TRANSITIONING NO_MEDIA_PRESENT TransportStatus string OK ERROR_OCCURRED PlaybackStorageMedium string UNKNOWN CD-DA DVD-VIDEO HDD NETWORK NONE RecordStorageMedium string NOT_IMPLEMENTED PossiblePlaybackStorageMedia string UNKNOWN CD-DA DVD-VIDEO HDD NETWORK PossibleRecordStorageMedia string NOT_IMPLEMENTED CurrentPlayMode string NORMAL SHUFFLE REPEAT_ONE REPEAT_TRACK REPEAT_ALL NORMAL TransportPlaySpeed string 1 RecordMediumWriteStatus string NOT_IMPLEMENTED CurrentRecordQualityMode string NOT_IMPLEMENTED PossibleRecordQualityModes string NOT_IMPLEMENTED NumberOfTracks ui4 0 1 CurrentTrack ui4 0 1 1 CurrentTrackDuration string CurrentMediaDuration string CurrentTrackMetaData string CurrentTrackURI string AVTransportURI string AVTransportURIMetaData string NextAVTransportURI string NextAVTransportURIMetaData string RelativeTimePosition string AbsoluteTimePosition string RelativeCounterPosition i4 AbsoluteCounterPosition i4 CurrentTransportActions string LastChange string A_ARG_TYPE_SeekMode string ABS_COUNT TRACK_NR REL_TIME A_ARG_TYPE_SeekTarget string A_ARG_TYPE_InstanceID ui4

Current device RootDevice description:

<?xml version="1.0"?> 1 0 DMR-1.50 urn:schemas-upnp-org:device:MediaRenderer:1 Primare I15C63DDE Primare http://www.primare.net/ PrimareDMR Primare I15 1.0 http://www.primare.net/products/i15-prisma/ 1234567890 uuid:2393353e-1dd2-11b2-8170-6f91ec7c2fe4 http://192.168.1.40 urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /RenderingControl.xml /RenderingControl /RenderingControl/eventSub urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /AVTransport.xml /AVTransport /AVTransport/eventSub urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /ConnectionManager.xml /ConnectionManager /ConnectionManager/eventSub http://192.168.1.40:38400

UPnP devices found : 1
Device #0: ID 0x0 Primare I15C63DDE UID: uuid:2393353e-1dd2-11b2-8170-6f91ec7c2fe4 Location: http://192.168.1.40:38400/description.xml

CoreAudio audio path, buffer I/O frame size: 0

Max. memory for audio buffers: 5120MB

Local Audio Engine:
Exclusive access: Enabled
Integer mode: Enabled

Local devices found : 1
Device #0: ID 0x2f Sortie intégrée Manufacturer: Apple Inc. Model UID: AppleHDA:7 UID: AppleHDAEngineOutput:1B,0,1,2:0

4

Bonjour @SebV2976, est-ce que ce problème ce produit avec n’importe quel type de fichier, qu’il provienne de votre bibliothèque locale ou de Qobuz/Tidal?

5

Bonjour @Antoine, oui le problème ce produit avec n’importe quel type de fichier et qu’il provienne de ma bibliothèque locale ou de Tidal.

6

Est-ce que lorsqu’Audirvana freeze vous êtes obligé de forcer Audirvana à quitter? Si c’est le cas un rapport devrait s’afficher, est-ce que vous pouvez nous envoyer son contenu à support@audirvana.com?

7

Pour être plus exacte, c’est la barre d’évolution de piste qui reste bloqué à -0:00:00 et ne passe pas à la piste suivante. Je pense que l’I-15 continue à lire ce qu’il a en mémoire jusqu’à ce qu’il décroche. Je n’ai donc pas de message d’erreur.

8

Bonjour @SebV2976,

Pouvez-vous vérifier les paramètres de votre pare-feu? Dans Préférences système > Sécurité et confidentialité > Pare-feu > Options du pare-feu > Autoriser automatiquement le logiciel signé à recevoir les connexions entrantes, vérifiez que ce paramètre est sélectionné et que “Bloquer toutes les connexions entrantes” n’est pas sélectionné.

9

Bonjour @Antoine, je viens de vérifier : Audirvana “Autoriser les connexions entrantes” et “Autoriser automatiquement les logiciels signés téléchargés à recevoir des connexions entrantes” sont bien activés.
Pour un aperçu des problèmes rencontrés : https://drive.google.com/file/d/1aQRlz5DjmSSzs-Z5_o8FeHWxDziVb6Pc/view?usp=sharing
Merci d’avance pour votre aide.

10

Le lien que vous avez posté est privé, pouvez-vous me l’envoyer par mp sans la demande d’autorisation?

11

Autorisation changée et mail envoyé à support@audirvana.com .

12

Merci pour la vidéo, en la regardant nous avons pu voir exactement le problème. En effet le Primare n’envoie pas la notification de fin de lecture de la liste, c’est pour cela qu’Audirvana ne passe pas à la piste suivante. Vous devez donc contacter Primare à ce sujet car ils ont un bug dans leur implémentation UPnP.

13

@Antoine, ce que je ne comprends pas, c’est pourquoi cela fonctionne avec l’application mobile mconnect?

14

Mconnect est une application UPnP media server/renderer, Audirvana est uniquement media renderer, l’implémentation est différente, ce qui explique pourquoi vous avez des disparités.

15

Bonjour, après quelques échanges avec PRIMARE, ils espèrent nous envoyer la semaine prochaine une mise à jour de leur application et du firmeware, ce qui devrait résoudre le problème. Stand-by.

16

Bonjour @Antoine,

Après discussion avec Kalle de PRIMARE, il semblerait qu’il vous ait envoyer un boitier “streamer” pour que vous puissiez l’aider dans l’intégration du module UPNP de ses appareilles PRIMARE afin de les rendre compatible avec Audirvana. Pourriez-vous faire le nécessaire pour que nous puissions tester la nouvelle version d’Audirvana pendant qu’elle est encore gratuite à l’essai.

Cordialement.

17

Bonjour @SebV2976,

Nous sommes bien en discussions avec eux. D’ailleurs nous, leur avons répondu à ce sujet il y a quelques jours. Le problème est que l’implémentation UPnP de Primare à un problème lors du chargement de la prochaine piste. Nous leur avons même indiqué quel était le problème mais nous attendons toujours un correctif de leur pars.