@Jim_F, I will not be replacing an expensive device, because it is currently not working with a software, with which it once had no problem. All issues I am currently having with the MicroRendu stem from the fact that I reinstalled its system software, in an attempt to make the thing work with Stüdîø. While I would not be surprised if there is now some sort of compatibility issue with the renderer software and Audirvana, this hardly seems like a logical time to introduce yet another variable to the situation, even if I were in the market for a new device, which I am not.
I do not have another computer available to me, on which to try installing a software (Stüdîø) that has given me nothing but grief for two weeks. Currently, I have two versions of the same software, one of which worked fine, prior to reinstalling the renderer’s software, and one of which has never worked as intended. I just need one of them to work properly, in the setup, for which it is intended.
Where is the help you say you’ve offered? I see no assistance given, or has your post mysteriously disappeared (yet again)? Honest question- why do you constantly post something on this forum, only to delete it again minutes later? Do you really think it helps?
Sorry you feel so unappreciated, @Jim_F. Please also forgive me for failing to immediately see how helpful, “Since the free trial software is not functioning properly, perhaps you should roll the dice on thousands of dollars’ worth of new hardware” was, at the time. My experience with products made by @Damien absolutely justifies such an outlay. I was a fool not to see how helpful you were being.
@Jim_F, you did. You recommended acquiring another computer and a Raspberry Pi streamer, neither of which is within my means or sphere of interest, at the moment. You deleted your post, but I read it and responded. If you want to try to gaslight yourself or others, that is your prerogative, but it will not work on me.
If you don’t have helpful advice to offer me, using the setup I described above, once again, I implore you to please save yourself the time and mind your own business.
@Jim_F, you did. You recommended acquiring another computer and a Raspberry Pi streamer, neither of which is within my means or sphere of interest, at the moment. You deleted your post, but I read it and responded. If you want to try to gaslight yourself or others, that is your prerogative, but it will not work on me.
If you don’t have helpful advice to offer me, using the setup I described above, once again, I implore you to please save yourself the time and mind your own business.
Sorry you feel so unappreciated, @Jim_F. Please also forgive me for failing to immediately see how helpful, “Since the free trial software is not functioning properly, perhaps you should roll the dice on thousands of dollars’ worth of new hardware” was, at the time. My experience with products made by @Damien absolutely justifies such an outlay. I was a fool not to see how helpful you were being.
@Jim_F, my experience HAS been typical, across multiple iterations of Audirvana, for the past three years, hence my frustrations.
Again, if your posts don’t meaningfully contribute to the solution of issues I’m bringing to bear, please simply refrain from contributing. It’s not hard.
@Jim_F, I agree with @Ironz here. You were not personally attacked. Your conduct, tactics, and behaviors were questioned, and, once again, I agree with @Ironz.
Please simply mind your own business and stop trying to derail a simple line of inquiry, into bugs and issues with the software, with your personal objections.
Thank you, in advance, for your cooperative silence.
@Antoine, I am trying to get some constructive help with a host of legitimate problems here. Would it be possible to have the person who insists on trolling this thread please just tossed out of it, permanently?
It’s not exactly the best selling point, for you or @Damien to have such a host of well-documented issues, with the software, enumerated not only by myself, coupled with a Support email that has a poor track record, for any sort of responsiveness, followed by users coming here, during their trial periods, needing real help, and “Oh, by the way, this is the troll who lives under the bridge, in the help forums!” It’s neither helpful to anyone to have this guy derailing relevant discourse, nor does it make this forum look or feel like a pleasant place to get any helpful advice.
As I don’t use a streamer to listen to my music as you guys are doing, I really can’t advice you here. All this UPNP stuff is like foreign territory to me.
However I would like to add that in general I like AS. I have 2 subs on it actually. So I can use it on both my Mac’s at the same time.
Issues still rear their ugly head here as well. When AS was first released it had many big flaws. Most were ironed out pretty quick. And for awhile AS ran fine here (MacBook Air and a Windows laptop). My new M1 MacBook Pro I’ve bought this weekend.
However lately I have been running into issues that my Android smartphone can’t find AS through the Remote anymore. While it had no issues with Android 10. Trying the iOS version of Remote on my new Mac works fine.
Next to that the sound card that I’m using on my Mac stutters while playing Tidal FLAC MQA’s while it didn’t do that on my Windows laptop or any other program on my Mac, including the Tidal app.
So I agree with @GaseousClay that the program has big issues. For me it works fine most of the time, but I still have issues with it.
Also, I’m not sure why other users feel the need to come onto forums like this, when a fellow user posts about legitimate issues they are experiencing, and essentially say, “Well, it works fine for me!”
Who on earth does that help, and who is it for? Is it to somehow claim a scepter of technological prowess, to make oneself feel superior to the original poster, who must clearly be an idiot?
I’m so happy the software works fine for others. More power to all of you. Your setups are likely different, and in some cases, perhaps you are more technologically literate than I. It clearly does not negate or solve my problems, many of which span six years of using this software, since I watched it go from a solid, efficient, superior-quality app to something that completely threw out the baby with the bath water (with version 3.5) and abandoned everything that both worked and didn’t work about every prior version, in favor of a version with a horrendously clunky interface that barely worked for anyone. Since then, I’ve been shouting into a void, about the things that don’t work, receiving zero responses and no help from the engineer(s) behind it, until @Antoine actually reached out to help.
I’m sorry, but the support/ responsiveness track record has not been great, nor has the functionality track record or the bug fix track record. These are facts, and I know I am not the only user who experienced them.
Thanks for the scolding, @Jim_F. I hope it makes you feel better or helps you in some way.
As I’ve indicated in my above posts, my setup bears little resemblance to yours, so I’m not sure how enumerating its components is supposed to help me, in my situation, with my setup, in my use case. Again, though, I hope it provides you with some consolation.
@Jim_F, respectfully, please mind your own business.
If there were a conventional support mechanism for this software, I would simply write to a Support email address and have a case number. Unfortunately, due to the way the makers of this software have chosen to implement their support “solution”, I am relegated to posting on a forum.
If I had a conventional support ticket and an agent assigned to my case, I would be doing the same thing, if I was told that said agent was attempting to replicate the issue brought to their attention four days ago and had indicated nothing to me since. I just wouldn’t be forced to do it in a public forum, as is the design of the Audirvana “support system”.
If you don’t like it, please simply leave yourself out of it. Adults in the real world have to do it all the time.
I meant reinstalling from scratch the operating system and than just installing one version of Audirvana. That’s the only way you can have a clean setup for further troubleshooting, or even better it might resolve your issue.
Not a bad idea, @bitracer, but I’m not sure I want to deal with reinstalling my computer’s OS, over something like this. I’ve already updated it once, last week, and it made no difference whatsoever to the way Štüdîø behaved. If you’re referring to the Sonicorbiter OS, I’ve already reinstalled it at least five times.
At this point, if I were to jettison one version of the software, it would have to be Štüdîø, since it has far more bugs than version 3.2.20 and lacks an efficient way to browse my extensive local music collection, not to mention that it currently will only play MQA files, in my setup. It’s not a bad idea to get rid of one, though. Also worth noting here is that I have either trashed and/ or saved and moved all of the Štüdîø database and preference files, so it’s unlikely the app, in my applications folder, would be interfering with the operation of version 3.2.20.
Thanks, @bitracer. If @Antoine can’t get back to me about all this today, I’ll likely be taking your advice and just getting Štüdîø off of my computer, until/ unless it is sufficiently refined to make it worth my time and money. The past two weeks with this thing have been a waking nightmare.
Hilariously, I waited quite some time to give Štüdîø a shot, because I knew it would be a bug-ridden mess when it was initially released. Sadly, it appears it still is.
I’m still open to suggestions, for a decent, stable UPnP/ DLNA-compatible music software, if anyone happens to have one…
I know JRiver Media Center supports DLNA. That’s what it uses to connect between computers and its remote software. You can trial it for free for a month I believe.
I can’t let you say such things. No one forced you to use the forum, the support mail address is accessible in your account and is indicated right inside this post (and in A LOT of posts in the forum). I understand that you think having an agent, coming from a obscure country that will answer you 24/24 7/7 will give you some kind of “confidence” that your case will be handled in a matter of ours but we are not a company that will do this.
I will not comment on this anymore on the way we handle support, your comments are misleading in a lot of ways and If you keep saying such things over and over again, I will have to do some moderation about this.