Audirvana keeps crashing permanently

Legacy versions
1

Audirvana keeps crashing and this message always comes up
What is it? Software has been reinstalled.
It’s never happened before the software crashed.
This is only since Audirvana is a UWP app!

Event Log

Name der fehlerhaften Anwendung: Audirvana.exe, Version: 3.5.3.2003, Zeitstempel: 0x5dfa491c
Name des fehlerhaften Moduls: clr.dll, Version: 4.8.4075.0, Zeitstempel: 0x5dd8a55e
Ausnahmecode: 0xc00000fd
Fehleroffset: 0x0000000000025ea0
ID des fehlerhaften Prozesses: 0x37ec
Startzeit der fehlerhaften Anwendung: 0x01d5cf60d8ec2940
Pfad der fehlerhaften Anwendung: C:\Program Files\WindowsApps\Audirvana.Audirvana-4118-9484-d80dbb7827cd_3.5.3.0_x64__fec4hfhj3emgj\Audirvana\Audirvana.exe
Pfad des fehlerhaften Moduls: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
Berichtskennung: ce520d14-18ee-4e80-89b0-87cbf2cf002a
Vollständiger Name des fehlerhaften Pakets: Audirvana.Audirvana-4118-9484-d80dbb7827cd_3.5.3.0_x64__fec4hfhj3emgj
Anwendungs-ID, die relativ zum fehlerhaften Paket ist: App

Audirvana

2

Weder Support über eMail regiert noch irgendwas! Das Programm stürzt immer ab!
Es kommen laufend neue Fehler hinzu!

Sync der Datenbank hängt Cover werden falsch geladen! Trotz Änderungen werden die Daten nicht übernommen!
Der Untere Fehler kommt Regelmäßig!

Das Programm Audirvana.exe Version 3.5.3.2003 hat die Interaktion mit Windows beendet und wurde geschlossen. Überprüfen Sie den Problemverlauf in der Systemsteuerung “Sicherheit und Wartung”, um nach weiteren Informationen zum Problem zu suchen.
Prozess-ID: 2d60
Startzeit: 01d5d536d0b19526
Beendigungszeit: 23
Anwendungspfad: C:\Program Files\WindowsApps\Audirvana.Audirvana-4118-9484-d80dbb7827cd_3.5.3.0_x64__fec4hfhj3emgj\Audirvana\Audirvana.exe
Bericht-ID: a038a54b-38ec-4b02-99c7-5c2438151bdf
Vollständiger Name des fehlerhaften Pakets: Audirvana.Audirvana-4118-9484-d80dbb7827cd_3.5.3.0_x64__fec4hfhj3emgj
Relative Anwendungs-ID des fehlerhaften Pakets: App
Absturztyp: Cross-thread

3

Slowly the program is no fun anymore! The support does not respond to mails!
What did I buy the software for? So that it crashes every time after 30-40 minutes!
Thanks Audirivana for not answering mails!
Audirivana

Debug Info

Audirvana 3.5.3

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins ACTIVE in realtime mode
	VST3 plugin #0: None
	VST3 plugin #1: None
	VST3 plugin #2: None
	VST3 plugin #3: None

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 8 folders
AUTO: Z:\Alben\Deutsch
AUTO: Z:\Alben\Flac HighBit
AUTO: Z:\Alben\HipHop&Rap
AUTO: Z:\Alben\Interpret
AUTO: Z:\Alben\Jazz & Blues
AUTO: Z:\Alben\Klassik & Oper
AUTO: Z:\Alben\Pop&Rock+Folk
AUTO: Z:\Alben\R&B Soul
Library database path: C:\Users\xFreeezer\Datenbank\AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
TIDAL: Connected as HIFI

=================== AUDIO DEVICE ========================

Preferred device: Neutron Music Player [DX160] (0D2BE2EF) Model UID:Neutron Code Limited Neutron Music Player [DX160] (0D2BE2EF) UID:uuid:9A0F96E5-A1B8-0EC7-8A51-980F53B04DFA

Currently playing to UPnP device at 24 bits 48kHz
Selected device:
UPnP device at http://192.168.1.75:49560/description.xml
Neutron Music Player [DX160] (0D2BE2EF) Manufacturer:Neutron Code Limited
Model UID:Neutron Code Limited Neutron Music Player [DX160] (0D2BE2EF) UID:uuid:9A0F96E5-A1B8-0EC7-8A51-980F53B04DFA

8 available sample rates up to 384000Hz
44100
48000
88200
96000
176400
192000
352800
384000
Volume control: No
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA
DSD capability: Raw DSD (MSB)
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
UPnP/DLNA supported protocols:
http-get::audio/mp3:
http-get::audio/x-mp3:
http-get::audio/mpeg:
http-get::audio/mpeg3:
http-get::audio/x-ms-wma:
http-get::audio/wma:
http-get::audio/wav:
http-get::audio/x-wav:
http-get::audio/ogg:
http-get::audio/x-ogg:
http-get::application/octet-stream:
http-get::audio/flac:
http-get::audio/x-flac:
http-get::audio/musepack:
http-get::audio/x-musepack:
http-get::audio/wavpack:
http-get::audio/x-wavpack:
http-get::audio/ape:
http-get::audio/x-ape:
http-get::audio/mp4:
http-get::audio/m4a:
http-get::audio/x-alac:
http-get::audio/3gpp:
http-get::audio/aiff:
http-get::audio/x-aiff:
http-get::audio/aif:
http-get::audio/x-aif:
http-get::audio/x-caf:
http-get::audio/dsf:
http-get::audio/x-dsf:
http-get::audio/dff:
http-get::audio/x-dff:
http-get::audio/basic:
DLNA 1.5: Yes
Gapless playback: Yes
Missing events workaround: No
Can play native DSD: Yes
Number of channels: 2
Use as stereo device only: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 16bit little endian 44.1kHz
2 ch Integer PCM 24bit little endian 44.1kHz
2 ch Integer PCM 16bit little endian 88.2kHz
2 ch Integer PCM 24bit little endian 88.2kHz
2 ch Integer PCM 16bit little endian 176.4kHz
2 ch Integer PCM 24bit little endian 176.4kHz
2 ch Integer PCM 16bit little endian 352.8kHz
2 ch Integer PCM 24bit little endian 352.8kHz
2 ch Integer PCM 16bit little endian 48kHz
2 ch Integer PCM 24bit little endian 48kHz
2 ch Integer PCM 16bit little endian 96kHz
2 ch Integer PCM 24bit little endian 96kHz
2 ch Integer PCM 16bit little endian 192kHz
2 ch Integer PCM 24bit little endian 192kHz
2 ch Integer PCM 16bit little endian 384kHz
2 ch Integer PCM 24bit little endian 384kHz
2 ch DSD 8bit little endian in 8bit chunk 2822.4kHz
2 ch DSD 8bit little endian in 8bit chunk 5644.8kHz
2 ch DSD 8bit little endian in 8bit chunk 11289.6kHz

Current device transportInfo:
CurrentTransportState: PLAYING
CurrentTransportStatus: OK
CurrentSpeed: 1
Current device MediaInfo:
NrTracks: 1
MediaDuration: 00:03:06
CurrentURI: http://192.168.1.110:49152/audirvana/audio_1_20.wav
CurrentURIMetadata:

dc:titleSex Shooter</dc:title>
dc:creatorPrince</dc:creator>
upnp:artistPrince</upnp:artist>
upnp:genreR&B</upnp:genre>
upnp:albumArtURIhttp://192.168.1.110:49152/audirvana/artwork_1_21.jpg</upnp:albumArtURI>
upnp:albumOriginals 24Bit MQA</upnp:album>
upnp:originalTrackNumber1</upnp:originalTrackNumber>
upnp:classobject.item.audioItem.musicTrack</upnp:class>
http://192.168.1.110:49152/audirvana/audio_1_20.wav

nextURI: http://192.168.1.110:49152/audirvana/audio_0_21.wav
nextURIMetadata: <DIDL-Lite xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:upnp="urn:schemas-upnp-org:metadata-1-0/upnp/" xmlns="urn:schemas-upnp-org:metadata-1-0/DIDL-Lite/" xmlns:dlna="urn:schemas-dlna-org:metadata-1-0/">
Jungle Love Prince Prince R&B http://192.168.1.110:49152/audirvana/artwork_0_22.jpg Originals 24Bit MQA 2 object.item.audioItem.musicTrack http://192.168.1.110:49152/audirvana/audio_0_21.wav 
PlayMedium: NETWORK
RecordMedium: NONE
WriteStatus: NONE

Current device AVT service description:

<?xml version="1.0"?> 1 0 GetCurrentTransportActions InstanceID in A_ARG_TYPE_InstanceID Actions out CurrentTransportActions GetDeviceCapabilities InstanceID in A_ARG_TYPE_InstanceID PlayMedia out PossiblePlaybackStorageMedia RecMedia out PossibleRecordStorageMedia RecQualityModes out PossibleRecordQualityModes GetMediaInfo InstanceID in A_ARG_TYPE_InstanceID NrTracks out NumberOfTracks MediaDuration out CurrentMediaDuration CurrentURI out AVTransportURI CurrentURIMetaData out AVTransportURIMetaData NextURI out NextAVTransportURI NextURIMetaData out NextAVTransportURIMetaData PlayMedium out PlaybackStorageMedium RecordMedium out RecordStorageMedium WriteStatus out RecordMediumWriteStatus GetPositionInfo InstanceID in A_ARG_TYPE_InstanceID Track out CurrentTrack TrackDuration out CurrentTrackDuration TrackMetaData out CurrentTrackMetaData TrackURI out CurrentTrackURI RelTime out RelativeTimePosition AbsTime out AbsoluteTimePosition RelCount out RelativeCounterPosition AbsCount out AbsoluteCounterPosition GetTransportInfo InstanceID in A_ARG_TYPE_InstanceID CurrentTransportState out TransportState CurrentTransportStatus out TransportStatus CurrentSpeed out TransportPlaySpeed GetTransportSettings InstanceID in A_ARG_TYPE_InstanceID PlayMode out CurrentPlayMode RecQualityMode out CurrentRecordQualityMode Next InstanceID in A_ARG_TYPE_InstanceID Pause InstanceID in A_ARG_TYPE_InstanceID Play InstanceID in A_ARG_TYPE_InstanceID Speed in TransportPlaySpeed Previous InstanceID in A_ARG_TYPE_InstanceID Seek InstanceID in A_ARG_TYPE_InstanceID Unit in A_ARG_TYPE_SeekMode Target in A_ARG_TYPE_SeekTarget SetAVTransportURI InstanceID in A_ARG_TYPE_InstanceID CurrentURI in AVTransportURI CurrentURIMetaData in AVTransportURIMetaData SetNextAVTransportURI InstanceID in A_ARG_TYPE_InstanceID NextURI in NextAVTransportURI NextURIMetaData in NextAVTransportURIMetaData SetPlayMode InstanceID in A_ARG_TYPE_InstanceID NewPlayMode in CurrentPlayMode Stop InstanceID in A_ARG_TYPE_InstanceID TransportStatus string OK ERROR_OCCURRED TransportState string STOPPED PAUSED_PLAYBACK PAUSED_RECORDING PLAYING RECORDING TRANSITIONING NO_MEDIA_PRESENT TransportPlaySpeed string 1 AVTransportURI string AVTransportURIMetaData string NextAVTransportURI string NextAVTransportURIMetaData string NumberOfTracks ui4 0 4294967295 1 CurrentTrack ui4 0 4294967295 1 CurrentTrackURI string CurrentTrackMetaData string CurrentTrackDuration string CurrentMediaDuration string CurrentPlayMode string NORMAL NORMAL CurrentTransportActions string RelativeCounterPosition i4 RelativeTimePosition string AbsoluteCounterPosition i4 AbsoluteTimePosition string PlaybackStorageMedium string UNKNOWN HDD NETWORK NONE NOT_IMPLEMENTED PossiblePlaybackStorageMedia string A_ARG_TYPE_InstanceID ui4 A_ARG_TYPE_SeekTarget string A_ARG_TYPE_SeekMode string TRACK_NR REL_TIME CurrentRecordQualityMode string 0:EP 1:LP 2:SP 0:BASIC 1:MEDIUM 2:HIGH PossibleRecordStorageMedia string UNKNOWN HDD NETWORK NONE NOT_IMPLEMENTED RecordStorageMedium string UNKNOWN HDD NETWORK NONE NOT_IMPLEMENTED RecordMediumWriteStatus string WRITABLE PROTECTED NOT_WRITABLE UNKNOWN NOT_IMPLEMENTED PossibleRecordQualityModes string LastChange string

Current device RootDevice description:

<?xml version="1.0"?> 1 0 urn:schemas-upnp-org:device:MediaRenderer:1 Neutron Music Player [DX160] (0D2BE2EF) Neutron Code Limited http://neutroncode.com Neutron Music Player Neutron Music Player 5727 http://neutronmp.com uuid:9A0F96E5-A1B8-0EC7-8A51-980F53B04DFA DMR-1.50 image/png 64 64 24 /dmr/media/upnp_icon.png image/png 128 128 24 /dmr/media/upnp_icon_2x.png urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /dmr/AVTransport/scpd.xml /dmr/AVTransport/control /dmr/AVTransport/event urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /dmr/ConnectionManager/scpd.xml /dmr/ConnectionManager/control /dmr/ConnectionManager/event urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /dmr/RenderingControl/scpd.xml /dmr/RenderingControl/control /dmr/RenderingControl/event http://192.168.1.75:49560/

UPnP devices found : 2
Device #0Neutron Music Player [DX160] (0D2BE2EF) UID: uuid:9A0F96E5-A1B8-0EC7-8A51-980F53B04DFA Location: http://192.168.1.75:49560/description.xml
Device #1LG 55B7D UID: uuid:2993eee8-d15c-6d03-33cc-b8feb1863186 Location: http://192.168.1.34:1195/

Max. memory for audio buffers: 62300MB

Local Audio Engine:ASIO -2147481291 driver version 374

Local devices found : 0

4

Hello @xFreeezer, really sorry for the delay. I just sent you a mail today regarding your crash issue.

5

i have send Crash Report and Dump File

6

Thanks to the support the update has helped Audirvana does not crash anymore.
Thanks

1 Like
7

First of all my thanks to the support for the help.
After exchanging my DAPs iBasso DX160 (WLAN problems) for a FIIO M11, I have now found out that the problems are probably more on the side of iBasso!
With the FIIO M11, Audirvana now reacts faster and there are no delays in the interface.
The problem seems to be a faulty UPNP in iBasso.
Thanks

8

Do you have solution for this kind of crashed. I also facing same issue.

9

Hello @skanet, can you send us your dmp and log file at support@audirvana.com ? You can find it in the console app of MacOS under the Crash report section.