Audirvana Music Search Bar Crashes and My Pc

[Deleeh]

Hello,

I bought Audirvana in December 2020 and installed the new update.
When I enter a title or title with singer in the search bar, I get an error message every time.
Many windows open up with an error Message
And at some point Audirvana crashes completely or I have to quit it manually.
Today the whole PC crashed and Windows showed a blue screen.And reboot itself.

I can only add music when I log in with the Tidal app and then add it to the playlist.
But not under Audirvana.

Would be very nice if anyone has any advice.

[Deleeh]

Here Two picture from the Error.And the Pc crahsed after completly again.And reboot after the Blue screen message.

[Antoine]

Hello @Deleeh,

Can you send us your dmp and log file at support@audirvana.com?

It can be in two different locations :
C:\Users[your login]\AppData\Local\Packages\Audirvana.Audirvana-[… id number that can vary]\LocalCache\Local\Audirvana\Audirvana
C:\Users[your login]\AppData\Local\Audirvana\Audirvana

[Deleeh]

Hello,
I will take a look and send it,many thanks👍.