Audirvana not finding my Sonos Connect

Hi, I have just purchased the licence key following the trial ending a few weeks back. I was using Audirvana to connect to my Sonos Connect which is connected to my Devialet Phantom via optical cable. This provided a really solid connection and in my opinion the sound quality was good too. However, since purchasing the licence key today I don’t appear to have the option to connect to the Sonos Connect.

Instead, in devices I only have the option to connect to the Phantom via UPnP via the Devialet Dialogue. The connection on this is terrible and sound is intermittent and unlistenable. Can you please advise how I can get the Sonos Connect to appear in my devices?

Thanks

Chris

Hello @chrisp83,

Can you send me a copy of the “Debug Info”? You can get it in Audirvana Settings>General>Debug Info

Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message.

Can you also check your firewall settings ? In System Preferences > Security and Privacy > Firewall > Firewall Options > Automatically allow signed software to receive incoming connections check that this setting is selected and “Block all incoming connections” is not selected.

Hi Damien,

Thanks for the quick response. The firewall settings are as you have detailed they should be below.

Here is the debug info

Audirvana Mac Version 3.5.38 (3568)

macOS 10.15.6 with 8192MB RAM

Registered to Christopher I Parker

SIGNAL PROCESSING:

Polarity Inversion:

Globally: OFF

Per track: ON

Effects plugins NOT ACTIVE

UPSAMPLING:

SoX not in use

SoX filter parameters

Bandwidth at 0dB = 99.5

Filter max length = 30000

Anti-aliasing = 100

Phase = 66

AUDIO VOLUME:

Max allowed volume: 100

Replay Gain: None

SW volume control: OFF

LIBRARY SETTINGS:

Sync list: 1 folders

Manual: (OFFLINE) /Volumes/TOSHIBA EXT/Music/Music/iTunes/iTunes Music

iTunes/Music library synchronization: not synchronized

Library database path: /Users/chrisparker/Library/Application Support/Audirvana/AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES

TIDAL: Connected as HIFI

=================== AUDIO DEVICE ========================

CoreAudio audio path, buffer I/O frame size: 512

Max. memory for audio buffers: 5120MB

Local Audio Engine:

Exclusive access: Enabled

Integer mode: Enabled

Preferred device:

Livingroom

Model UID:Devialet Livingroom

UID:uuid:366f7cbc80314bf0b65d8c3af0bfc7ff2d756e6976657273616c6c79737065616b696e6772656e6465726572

Active Sample Rate: 44.1kHz

Hog Mode is off

Bridge settings:

Sample rate limitation: none

Sample rate switching latency: none

Limit bitdepth to 24bit: OFF

Mute during sample rate change: OFF

Selected device:

Local audio device

ID 0x30 Built-in Output Manufacturer:Apple Inc.

Model UID:AppleHDA:51 UID:AppleHDAEngineOutput:1F,3,0,1,1:0

3 available sample rates up to 96000Hz

44100

48000

96000

Audio buffer frame size : 14 to 4096 frames

Current I/O buffer frame size : 512

Volume Control

Physical: No

Virtual: Yes

MQA capability

Auto-detect MQA devices: Yes

Not a MQA device, user set to not MQA

DSD capability: Unhandled

Device audio channels

Preferred stereo channels L:1 R:2

Channel bitmap: Ox3, layout:

Channel 0 mapped to 0

Channel 1 mapped to 1

Audio channels in use

Number of channels: 2

Use as stereo device only: No

Simple stereo device: Yes

1 output streams:

Number of active channels: 2, in 1 stream(s)

Channel #0 :Stream 0 channel 0

Channel #1 :Stream 0 channel 1

Stream ID 0x31 2 channels starting at 1

3 virtual formats:

2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz

2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz

2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz

3 physical formats

2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 96kHz

2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz

2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz

Local devices found : 1

Device #0: ID 0x30 Built-in Output Manufacturer: Apple Inc. Model UID: AppleHDA:51 UID: AppleHDAEngineOutput:1F,3,0,1,1:0

UPnP devices found : 0