Audirvana once again cannot play a selection

jmcafee5 · April 17, 2023, 8:12pm

I haven’t used the program for a while so I updated it and tried to play a file. I displays my playlists but will not play what I select but says unable to open file.

AndyLubke · April 17, 2023, 8:24pm

Some more information is needed. If Audirvana can not play your library or playlists something is wrong with your playlists or something has changed in your music library. There must be a logical explanation for this.

Basic troubleshooting first:

Have you changed the drives or path your music is on since you last used Audirvana? If so your playlists are probably pointing to the wrong location and can not find the files. In that case you have to define new playlists.
Check that the library path you have defined in Audirvana is still valid. If not: delete the library in Audirvana and define a new one with the correct location.
Check that the connection with the drive (or NAS) your music is on is valid.

If the above does not help you need to provide more information about your configuration.
You can do that by copying your debug info (from the Audirvana settings) in this thread.

jmcafee5 · April 17, 2023, 8:48pm

Thanks for responding Andy. The music is all on the same drive, an external Western Digital spinner, as it always was. I don’t recall establishing a path other than what Audirvana defined and I can’t find any means of affecting the path with the interface. I’m not sure what you mean by a valid connection. The audirvana gui shows all the albums and tracks just like it always did, the drive is connected and on. The track titles do not change to purple when I click the mouse on them and that was always an indication that they were starting to play. I am now using win 11 if that is a factor. Thanks for helping.

Cheers, John

AndyLubke · April 17, 2023, 9:01pm

Audirvana does not define or automagically know where your music files are. You have to define that yourself In the settings the first time you start use Audirvana. See the screenshot below. In the screenshot you can see that in my case I have pointed Audirvana to look at drive D:. You should do the same for your Western Digital drive. The example below is from Audirvana Origin. But if you still use Audirvana 3.5 a similar library setting is there too.

Maybe I misunderstand what you mean and if you already have done that and that does not help you need to provide more information about your system.

If you want to provide more info: Go to my account and click debug info. The information will be automatically copied to your clipboard and after that you can paste this info in your answer. Again if you are still using Audirvana 3.5 you will also find this in the settings somewhere:

jmcafee5 · April 17, 2023, 9:21pm

I don’t know where my clipboard is.

jmcafee5 · April 17, 2023, 9:44pm

Audirvana Studio 2.3.0 (20300)

Windows 11 (22621) with 32GB physical RAM

Connected account of : John McAfee

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 2 folders
Manual: (OFFLINE) F:
Manual: (OFFLINE) G:\MUSIC_A
Library database path: C:\Users\82lic\AppData\Local\Audirvana\Audirvana\AudirvanaDatabase.sqlite

Local audio files fingerprinting
Tracks with no MBID: 635

Remote Control server:
Listening on 192.168.0.23 on port 49783

ACTIVE STREAMING SERVICES

=================== AUDIO DEVICE ========================

Active method: Local

Max. memory for audio buffers: 12002MB

Local Audio Engine: WASAPI
Use max I/O buffer size: ON

Preferred device:
Speakers (AudioQuest DragonFly Cobalt v1.0)
Model UID:MMDEVAPI\AudioEndpoints
UID:\?\SWD#MMDEVAPI#{0.0.0.00000000}.{71c4287b-8f99-4171-8f70-366255600673}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

Active Sample Rate: 48kHz

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:Speakers (AudioQuest DragonFly Cobalt v1.0)
Manufacturer: (Generic USB Audio)
Model name: AudioQuest DragonFly Cobalt v1.0
Model UID: USB\VID_21B4&PID_0085&REV_0110&MI_00
UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{8f9e111b-9906-4907-b236-2f979b21ab2d}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
USB Vendor ID: 0x21b4
USB Product ID: 0x0085

4 available sample rates up to 96000Hz
44100
48000
88200
96000

Volume Control
Physical: Yes
Virtual: No
Max volume alert: Enabled

MQA capability
Auto-detect MQA devices: Yes
MQA Renderer device
DSD capability: Unhandled

Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 24bit little endian 44.1kHz
2 ch Integer PCM 24bit little endian 48kHz
2 ch Integer PCM 24bit little endian 88.2kHz
2 ch Integer PCM 24bit little endian 96kHz

Local devices found : 1
Device #0: Speakers (AudioQuest DragonFly Cobalt v1.0)
Manufacturer: (Generic USB Audio)
Model UID: USB\VID_21B4&PID_0085&REV_0110&MI_00
UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{8f9e111b-9906-4907-b236-2f979b21ab2d}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
USB Vendor ID: 0x21b4
USB Product ID: 0x0085
Model name: AudioQuest DragonFly Cobalt v1.0

UPnP

UPnP devices found : 0