Hi, Audirvana does not work well with Marantz PM7000N.
I can’t control the volume gradually, for example: when I try to increase it from 32 to 34 or 36, the software goes back to volume 32, and only allows me to jump to volume 45. A message appears saying that I’m trying to increase it suddenly the volume, which is not true. Volume control is basic. I’m seriously thinking about abandoning the software because of this huge problem.
Furthermore, i can no longer use any plug-in while playing a music again, simply dont’t show the plug-in popup. I remember that at one time you had resolved this, but now the problem has returned.
Hi @duchuchebu,
Can you send us a copy of the "Debug Info“ when you have this issue? You can get it in Audirvana Settings>My account.
Note: When you click on the Debug Info button, Audirvana automatically copies all its content. Please paste it in response to this message.
Audirvana Studio 2.8.2 (20802)
Windows 10 (19045) with 16GB physical RAM
Connected account of : Alex Lins
NETWORK
Status: available
Available network interfaces:
brisa-1742405 ({3551f873-0135-474d-bafb-a5f463fef662}) is private
Windows Defender Firewall status for this instance of Audirvana Studio
Active profile types: all
Private profile:
Firewall: enabled
Inbound: blocked
Outbound: allowed
Notifications: enabled
Public profile:
Firewall: enabled
Inbound: blocked
Outbound: allowed
Notifications: enabled
Third party firewall installed and registered in place of Windows Defender:
Kaspersky Standard
SIGNAL PROCESSING:
Polarity Inversion:
Globally: OFF
Per track: ON
Effects plugins ACTIVE in realtime mode
VST3 plugin #0: C:\Program Files\Common Files\VST3\MeldaProduction\EQ\MDynamicEq.vst3
ClassID: 4D656C646170726F4D6479514D647951
VST3 plugin #1: None
VST3 plugin #2: None
VST3 plugin #3: None
UPSAMPLING:
SoX with device max frequency upsampling
SoX filter parameters
Bandwidth at 0dB = 99.5%
Filter max length = 30000
Anti-aliasing = 100
Phase = 66%
AUDIO VOLUME:
Max allowed volume: 73.1469
Replay Gain: None
SW volume control: ON
LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: C:\Users\AlexLins\Documents\DRmare TidiKit Music Converter\Converted
Library database path: C:\Users\AlexLins\AppData\Local\Packages\Audirvana.Audirvana-4118-9684-d80dbb7827cd_q3nymrkmej12j\LocalCache\Local\Audirvana\Audirvana\AudirvanaDatabase.sqlite
Local audio files fingerprinting
Tracks with no MBID: 164
Remote Control server:
Listening on 2804:29b8:5161:9c4:24d2:80f2:11a7:c0f0 on port 57008
ACTIVE STREAMING SERVICES
TIDAL: Connected as PREMIUM
APPEARANCE SETTINGS:
UI theme: dark
Font size: regular
Language: System language
Show album covers in tracks list: yes
Source list sorted:
My Music
Radios
Podcasts
Streaming
Local
Startup view: My Music: Albums
Show local extended in source list: no
Use media keys: yes
Use media keys for volume control: yes
Use legacy Bonjour protocol: no
Number of paired remotes: 1
Remote pairing code required: yes
Screen saver disabled: no
=================== AUDIO DEVICE ========================
Active method: UPnP
Preferred device: [UPnP] Marantz PM7000N Model UID:Marantz Marantz PM7000N UID:uuid:4d7b0675-1c74-1160-0080-0005cdb3dbd6
Currently playing to UPnP device at 16 bits 192kHz
Selected device:Marantz PM7000N
Manufacturer: Marantz
Model name: Marantz PM7000N
Model UID: Marantz Marantz PM7000N
UID: uuid:4d7b0675-1c74-1160-0080-0005cdb3dbd6
UPnP device at http://192.168.0.4:60006/upnp/desc/aios_device/aios_device.xml
6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000
Volume control: Yes
Max volume alert: Enabled
MQA capability
Auto-detect MQA devices: Yes
Not automatically detected, user set to not MQA
DSD capability
Unhandled (PCM conversion) with boost gain of 6dB
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
UPnP set capabilities
Maximum PCM frequency set: 192000Hz
Maximum PCM bitdepth set: 16
Not native DSD capable
Avoid RAW PCM streams: No
Unwanted playback stop workaround: Yes
UPnP / DLNA supported protocols :
http-get::audio/mpeg:
http-get::audio/vnd.dlna.adts:
http-get::audio/x-ms-wma:
http-get::audio/x-ms-wma:
http-get::audio/L16;rate=48000;channels=2:
http-get::audio/L16;rate=48000;channels=1:
http-get::audio/L16;rate=44100;channels=2:
http-get::audio/L16;rate=44100;channels=1:
http-get::audio/wav:
http-get::audio/mp3:
http-get::audio/flac:
http-get::audio/aac:
http-get::audio/m4a:
DLNA 1.5: No
Native Gapless playback: Yes
Universal Gapless playback active: No
Missing events workaround: No
Can play native DSD: No
Volume Control: scalar
Number of channels: 2
Use as stereo device only: No
1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 16bit big endian 48kHz
2 ch Integer PCM 16bit big endian 44.1kHz
2 ch Integer PCM 16bit little endian 44.1kHz finite length
2 ch Integer PCM 16bit little endian 88.2kHz finite length
2 ch Integer PCM 16bit little endian 176.4kHz finite length
2 ch Integer PCM 16bit little endian 48kHz finite length
2 ch Integer PCM 16bit little endian 96kHz finite length
2 ch Integer PCM 16bit little endian 192kHz finite length
Current device transportInfo:
CurrentTransportState: PAUSED_PLAYBACK
CurrentTransportStatus: OK
CurrentSpeed: 1
Current device MediaInfo:
NrTracks: 1
MediaDuration: 00:00:00
CurrentURI: http://192.168.0.15:49152/audirvana/audio_f_4.wav
CurrentURIMetadata: dc:titleClair De Lune</dc:title>http://192.168.0.15:49152/audirvana/audio_f_4.wavupnp:classobject.item.audioItem.musicTrack</upnp:class>dc:creatorLord Vinheteiro</dc:creator>upnp:genre""</upnp:genre>upnp:artistLord Vinheteiro</upnp:artist>upnp:albumClair De Lune</upnp:album>upnp:albumArtURIhttp://resources.tidal.com/images/53dfea34/ed13/4b78/b772/7bfbc272ced6/640x640.jpg</upnp:albumArtURI>upnp:originalTrackNumber1</upnp:originalTrackNumber>
nextURI: http://192.168.0.15:49152/audirvana/audio_f_5.wav
nextURIMetadata: dc:titleDur Dur D'etre Un Bebe</dc:title>http://192.168.0.15:49152/audirvana/audio_f_5.wavupnp:classobject.item.audioItem.musicTrack</upnp:class>dc:creatorJordi</dc:creator>upnp:genre""</upnp:genre>upnp:artistJordi</upnp:artist>upnp:albumNº1 90's Vol.12</upnp:album>upnp:albumArtURIhttp://resources.tidal.com/images/0ddcbf48/d1b9/4b90/9ab2/d90bc22ad354/640x640.jpg</upnp:albumArtURI>upnp:originalTrackNumber24</upnp:originalTrackNumber>
PlayMedium: NETWORK
RecordMedium: NOT_IMPLEMENTED
WriteStatus: NOT_IMPLEMENTED
Current transport actions:
Play,Stop,Next,Previous,Pause,Restart
Current device AVT service description:
<?xml version="1.0"?>1
0
urn:schemas-denon-com:device:AiosDevice:1
Marantz PM7000N
Marantz
Marantz PM7000N
Aios 4.025
BLL27190900280
uuid:4d7b0675-1c74-1160-0080-0005cdb3dbd6
urn:schemas-upnp-org:device:MediaRenderer:1
Marantz PM7000N
Marantz
Marantz PM7000N
Aios 4.025
uuid:bd84ddb6-c891-1b76-0080-0005cdb3dbd6
qq:X_QPlay_SoftwareCapabilityQPlay:1</qq:X_QPlay_SoftwareCapability>
urn:schemas-upnp-org:service:AVTransport:1
urn:upnp-org:serviceId:AVTransport
/upnp/scpd/renderer_dvc/AVTransport.xml
/upnp/control/renderer_dvc/AVTransport
/upnp/event/renderer_dvc/AVTransport
urn:schemas-upnp-org:service:ConnectionManager:1
urn:upnp-org:serviceId:ConnectionManager
/upnp/scpd/renderer_dvc/ConnectionManager.xml
/upnp/control/renderer_dvc/ConnectionManager
/upnp/event/renderer_dvc/ConnectionManager
urn:schemas-upnp-org:service:RenderingControl:1
urn:upnp-org:serviceId:RenderingControl
/upnp/scpd/renderer_dvc/RenderingControl.xml
/upnp/control/renderer_dvc/RenderingControl
/upnp/event/renderer_dvc/RenderingControl
urn:schemas-denon-com:device:AiosServices:1
AiosServices
Marantz
Marantz PM7000N
Aios 4.025
uuid:4b2ad4aa-1fc3-1eee-0080-0005cdb3dbd6
urn:schemas-denon-com:service:ErrorHandler:1
urn:denon-com:serviceId:ErrorHandler
/upnp/scpd/AiosServicesDvc/ErrorHandler.xml
/upnp/control/AiosServicesDvc/ErrorHandler
/upnp/event/AiosServicesDvc/ErrorHandler
urn:schemas-denon-com:service:ZoneControl:2
urn:denon-com:serviceId:ZoneControl
/upnp/scpd/AiosServicesDvc/ZoneControl.xml
/upnp/control/AiosServicesDvc/ZoneControl
/upnp/event/AiosServicesDvc/ZoneControl
urn:schemas-denon-com:service:GroupControl:1
urn:denon-com:serviceId:GroupControl
/upnp/scpd/AiosServicesDvc/GroupControl.xml
/upnp/control/AiosServicesDvc/GroupControl
/upnp/event/AiosServicesDvc/GroupControl
urn:schemas-denon-com:device:ACT-Denon:1
Marantz PM7000N
Marantz
Marantz PM7000N
Aios 4.025
BLL27190900280
uuid:77cfb03f-186d-408d-d12f-e5a82b56477f
AIOS:0001
<capability_version>2</capability_version>
1715779858
<firmware_date>Thu 2024-05-16 00:31:04</firmware_date>
<firmware_version>3.19.350</firmware_version>
00:05:CD:B3:DB:D4
en_NA
4
Aios 4.025
1
Production
00:05:CD:B3:DB:D6
urn:schemas-denon-com:service:ACT:1
urn:denon-com:serviceId:ACT
/ACT/SCPD.xml
/ACT/control
/ACT/event
urn:schemas-upnp-org:device:MediaServer:1
Marantz PM7000N
Marantz
Shares User defined folders and files to other Universal Plug and Play media devices.
Marantz PM7000N
Aios 4.025
BLL27190900280
uuid:cb238573-c03e-bbed-ddac-9f72c1c6a021
<avega_media_server:X_VirtualServersSupported>True</avega_media_server:X_VirtualServersSupported>
<avega_media_server:X_VirtualServersSupported>True</avega_media_server:X_VirtualServersSupported>
<avega_media_server:X_VirtualServersSupported>True</avega_media_server:X_VirtualServersSupported>
<avega_media_server:X_VirtualServersSupported>True</avega_media_server:X_VirtualServersSupported>
urn:schemas-upnp-org:service:ContentDirectory:1
urn:upnp-org:serviceId:ContentDirectory
/upnp/scpd/ams_dvc/ContentDirectory.xml
/upnp/control/ams_dvc/ContentDirectory
/upnp/event/ams_dvc/ContentDirectory
urn:schemas-upnp-org:service:ConnectionManager:1
urn:upnp-org:serviceId:ConnectionManager
/upnp/scpd/ams_dvc/ConnectionManager.xml
/upnp/control/ams_dvc/ConnectionManager
/upnp/event/ams_dvc/ConnectionManager
Current device RootDevice description:
<?xml version="1.0"?>1
0
urn:schemas-denon-com:device:AiosDevice:1
Marantz PM7000N
Marantz
Marantz PM7000N
Aios 4.025
BLL27190900280
uuid:4d7b0675-1c74-1160-0080-0005cdb3dbd6
urn:schemas-upnp-org:device:MediaRenderer:1
Marantz PM7000N
Marantz
Marantz PM7000N
Aios 4.025
uuid:bd84ddb6-c891-1b76-0080-0005cdb3dbd6
qq:X_QPlay_SoftwareCapabilityQPlay:1</qq:X_QPlay_SoftwareCapability>
urn:schemas-upnp-org:service:AVTransport:1
urn:upnp-org:serviceId:AVTransport
/upnp/scpd/renderer_dvc/AVTransport.xml
/upnp/control/renderer_dvc/AVTransport
/upnp/event/renderer_dvc/AVTransport
urn:schemas-upnp-org:service:ConnectionManager:1
urn:upnp-org:serviceId:ConnectionManager
/upnp/scpd/renderer_dvc/ConnectionManager.xml
/upnp/control/renderer_dvc/ConnectionManager
/upnp/event/renderer_dvc/ConnectionManager
urn:schemas-upnp-org:service:RenderingControl:1
urn:upnp-org:serviceId:RenderingControl
/upnp/scpd/renderer_dvc/RenderingControl.xml
/upnp/control/renderer_dvc/RenderingControl
/upnp/event/renderer_dvc/RenderingControl
urn:schemas-denon-com:device:AiosServices:1
AiosServices
Marantz
Marantz PM7000N
Aios 4.025
uuid:4b2ad4aa-1fc3-1eee-0080-0005cdb3dbd6
urn:schemas-denon-com:service:ErrorHandler:1
urn:denon-com:serviceId:ErrorHandler
/upnp/scpd/AiosServicesDvc/ErrorHandler.xml
/upnp/control/AiosServicesDvc/ErrorHandler
/upnp/event/AiosServicesDvc/ErrorHandler
urn:schemas-denon-com:service:ZoneControl:2
urn:denon-com:serviceId:ZoneControl
/upnp/scpd/AiosServicesDvc/ZoneControl.xml
/upnp/control/AiosServicesDvc/ZoneControl
/upnp/event/AiosServicesDvc/ZoneControl
urn:schemas-denon-com:service:GroupControl:1
urn:denon-com:serviceId:GroupControl
/upnp/scpd/AiosServicesDvc/GroupControl.xml
/upnp/control/AiosServicesDvc/GroupControl
/upnp/event/AiosServicesDvc/GroupControl
urn:schemas-denon-com:device:ACT-Denon:1
Marantz PM7000N
Marantz
Marantz PM7000N
Aios 4.025
BLL27190900280
uuid:77cfb03f-186d-408d-d12f-e5a82b56477f
AIOS:0001
<capability_version>2</capability_version>
1715779858
<firmware_date>Thu 2024-05-16 00:31:04</firmware_date>
<firmware_version>3.19.350</firmware_version>
00:05:CD:B3:DB:D4
en_NA
4
Aios 4.025
1
Production
00:05:CD:B3:DB:D6
urn:schemas-denon-com:service:ACT:1
urn:denon-com:serviceId:ACT
/ACT/SCPD.xml
/ACT/control
/ACT/event
urn:schemas-upnp-org:device:MediaServer:1
Marantz PM7000N
Marantz
Shares User defined folders and files to other Universal Plug and Play media devices.
Marantz PM7000N
Aios 4.025
BLL27190900280
uuid:cb238573-c03e-bbed-ddac-9f72c1c6a021
<avega_media_server:X_VirtualServersSupported>True</avega_media_server:X_VirtualServersSupported>
<avega_media_server:X_VirtualServersSupported>True</avega_media_server:X_VirtualServersSupported>
<avega_media_server:X_VirtualServersSupported>True</avega_media_server:X_VirtualServersSupported>
<avega_media_server:X_VirtualServersSupported>True</avega_media_server:X_VirtualServersSupported>
urn:schemas-upnp-org:service:ContentDirectory:1
urn:upnp-org:serviceId:ContentDirectory
/upnp/scpd/ams_dvc/ContentDirectory.xml
/upnp/control/ams_dvc/ContentDirectory
/upnp/event/ams_dvc/ContentDirectory
urn:schemas-upnp-org:service:ConnectionManager:1
urn:upnp-org:serviceId:ConnectionManager
/upnp/scpd/ams_dvc/ConnectionManager.xml
/upnp/control/ams_dvc/ConnectionManager
/upnp/event/ams_dvc/ConnectionManager
UPnP devices found : 1
Device #0: Marantz PM7000N
UID: uuid:4d7b0675-1c74-1160-0080-0005cdb3dbd6
Location: http://192.168.0.4:60006/upnp/desc/aios_device/aios_device.xml
Manufacturer: Marantz
Model name: Marantz PM7000N
Local
Max. memory for audio buffers: 10460MB
Local Audio Engine: WASAPI
Use max I/O buffer size: ON
Local devices found : 2
Device #0: Alto-falantes (High Definition Audio Device)
Manufacturer: Microsoft
Model UID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_15586555&REV_1003
UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{7ffb51b3-46a2-47e1-b7e0-e0edb69b2505}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
Model name: Audio Device on High Definition Audio Bus
Device #1: Áudio Digital (S/PDIF) (High Definition Audio Device)
Manufacturer: Microsoft
Model UID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_15586555&REV_1003
UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{ab60acf9-b134-4ba6-8593-2865a3ac3f55}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
Model name: Audio Device on High Definition Audio Bus
Chromecast
Chromecast devices found : 0
Can you disable the software volume control in Audirvāna and check if you still have your behavior?
Were you playing a song when you made the screenshot?
on Marantz
Please click on the lock icon at the bottom right of Audirvāna and try to disable the software volume control.
The “Software Volume Controle” button is disabled when I select marantz pm7000n device.
If you try to put the max volume limit at 100% and change the volume control +/- step to 1 dB, does it helps?
Looks like it resolved, I no longer detected the problem. Thank! As for that other problem, I can’t use any plug-in while playing a music, simply dont’t show the plug-in popup during execution. Besides, I think plug-in not are working even at background.
1 Like
Antoine, need I open another topic to treat about this issue (plug-in problem) ?
Not needed. As you are playing to a UPNP endpoint, you can’t see your plugin while you are playing to such output. However If you disable the option and make changes to the plugin without music playing, then you will hear the changes made by the plugin.
1 Like
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