Audirvana Problems with Marantz PM7000N again

Hi, Audirvana does not work well with Marantz PM7000N.
I can’t control the volume gradually, for example: when I try to increase it from 32 to 34 or 36, the software goes back to volume 32, and only allows me to jump to volume 45. A message appears saying that I’m trying to increase it suddenly the volume, which is not true. Volume control is basic. I’m seriously thinking about abandoning the software because of this huge problem.
Furthermore, i can no longer use any plug-in while playing a music again, simply dont’t show the plug-in popup. I remember that at one time you had resolved this, but now the problem has returned.

Hi @duchuchebu,

Can you send us a copy of the "Debug Info“ when you have this issue? You can get it in Audirvana Settings>My account.

Note: When you click on the Debug Info button, Audirvana automatically copies all its content. Please paste it in response to this message.

Audirvana Studio 2.8.2 (20802)

Windows 10 (19045) with 16GB physical RAM

Connected account of : Alex Lins

NETWORK

Status: available

Available network interfaces:

brisa-1742405 ({3551f873-0135-474d-bafb-a5f463fef662}) is private

Windows Defender Firewall status for this instance of Audirvana Studio

Active profile types: all

Private profile:

Firewall: enabled

Inbound: blocked

Outbound: allowed

Notifications: enabled

Public profile:

Firewall: enabled

Inbound: blocked

Outbound: allowed

Notifications: enabled

Third party firewall installed and registered in place of Windows Defender:

Kaspersky Standard

SIGNAL PROCESSING:

Polarity Inversion:

Globally: OFF

Per track: ON

Effects plugins ACTIVE in realtime mode

VST3 plugin #0: C:\Program Files\Common Files\VST3\MeldaProduction\EQ\MDynamicEq.vst3

ClassID: 4D656C646170726F4D6479514D647951

VST3 plugin #1: None

VST3 plugin #2: None

VST3 plugin #3: None

UPSAMPLING:

SoX with device max frequency upsampling

SoX filter parameters

Bandwidth at 0dB = 99.5%

Filter max length = 30000

Anti-aliasing = 100

Phase = 66%

AUDIO VOLUME:

Max allowed volume: 73.1469

Replay Gain: None

SW volume control: ON

LIBRARY SETTINGS:

Sync list: 1 folders

AUTO: C:\Users\AlexLins\Documents\DRmare TidiKit Music Converter\Converted

Library database path: C:\Users\AlexLins\AppData\Local\Packages\Audirvana.Audirvana-4118-9684-d80dbb7827cd_q3nymrkmej12j\LocalCache\Local\Audirvana\Audirvana\AudirvanaDatabase.sqlite

Local audio files fingerprinting

Tracks with no MBID: 164

Remote Control server:

Listening on 2804:29b8:5161:9c4:24d2:80f2:11a7:c0f0 on port 57008

ACTIVE STREAMING SERVICES

TIDAL: Connected as PREMIUM

APPEARANCE SETTINGS:

UI theme: dark

Font size: regular

Language: System language

Show album covers in tracks list: yes

Source list sorted:

My Music

Radios

Podcasts

Streaming

Local

Startup view: My Music: Albums

Show local extended in source list: no

Use media keys: yes

Use media keys for volume control: yes

Use legacy Bonjour protocol: no

Number of paired remotes: 1

Remote pairing code required: yes

Screen saver disabled: no

=================== AUDIO DEVICE ========================

Active method: UPnP

Preferred device: [UPnP] Marantz PM7000N Model UID:Marantz Marantz PM7000N UID:uuid:4d7b0675-1c74-1160-0080-0005cdb3dbd6

Currently playing to UPnP device at 16 bits 192kHz

Selected device:Marantz PM7000N

Manufacturer: Marantz

Model name: Marantz PM7000N

Model UID: Marantz Marantz PM7000N

UID: uuid:4d7b0675-1c74-1160-0080-0005cdb3dbd6

UPnP device at http://192.168.0.4:60006/upnp/desc/aios_device/aios_device.xml

6 available sample rates up to 192000Hz

44100

48000

88200

96000

176400

192000

Volume control: Yes

Max volume alert: Enabled

MQA capability

Auto-detect MQA devices: Yes

Not automatically detected, user set to not MQA

DSD capability

Unhandled (PCM conversion) with boost gain of 6dB

Device audio channels

Preferred stereo channels L:0 R:1

Channel bitmap: Ox3, layout:

Channel 0 mapped to 0

Channel 1 mapped to 1

UPnP set capabilities

Maximum PCM frequency set: 192000Hz

Maximum PCM bitdepth set: 16

Not native DSD capable

Avoid RAW PCM streams: No

Unwanted playback stop workaround: Yes

UPnP / DLNA supported protocols :

http-get::audio/mpeg:

http-get::audio/vnd.dlna.adts:

http-get::audio/x-ms-wma:

http-get::audio/x-ms-wma:

http-get::audio/L16;rate=48000;channels=2:

http-get::audio/L16;rate=48000;channels=1:

http-get::audio/L16;rate=44100;channels=2:

http-get::audio/L16;rate=44100;channels=1:

http-get::audio/wav:

http-get::audio/mp3:

http-get::audio/flac:

http-get::audio/aac:

http-get::audio/m4a:

DLNA 1.5: No

Native Gapless playback: Yes

Universal Gapless playback active: No

Missing events workaround: No

Can play native DSD: No

Volume Control: scalar

Number of channels: 2

Use as stereo device only: No

1 output streams:

Number of active channels: 2, in 1 stream(s)

Channel #0 :Stream 0 channel 0

Channel #1 :Stream 0 channel 1

2 ch Integer PCM 16bit big endian 48kHz

2 ch Integer PCM 16bit big endian 44.1kHz

2 ch Integer PCM 16bit little endian 44.1kHz finite length

2 ch Integer PCM 16bit little endian 88.2kHz finite length

2 ch Integer PCM 16bit little endian 176.4kHz finite length

2 ch Integer PCM 16bit little endian 48kHz finite length

2 ch Integer PCM 16bit little endian 96kHz finite length

2 ch Integer PCM 16bit little endian 192kHz finite length

Current device transportInfo:

CurrentTransportState: PAUSED_PLAYBACK

CurrentTransportStatus: OK

CurrentSpeed: 1

Current device MediaInfo:

NrTracks: 1

MediaDuration: 00:00:00

CurrentURI: http://192.168.0.15:49152/audirvana/audio_f_4.wav

CurrentURIMetadata: dc:titleClair De Lune</dc:title>http://192.168.0.15:49152/audirvana/audio_f_4.wavupnp:classobject.item.audioItem.musicTrack</upnp:class>dc:creatorLord Vinheteiro</dc:creator>upnp:genre""</upnp:genre>upnp:artistLord Vinheteiro</upnp:artist>upnp:albumClair De Lune</upnp:album>upnp:albumArtURIhttp://resources.tidal.com/images/53dfea34/ed13/4b78/b772/7bfbc272ced6/640x640.jpg</upnp:albumArtURI>upnp:originalTrackNumber1</upnp:originalTrackNumber>

nextURI: http://192.168.0.15:49152/audirvana/audio_f_5.wav

nextURIMetadata: dc:titleDur Dur D'etre Un Bebe</dc:title>http://192.168.0.15:49152/audirvana/audio_f_5.wavupnp:classobject.item.audioItem.musicTrack</upnp:class>dc:creatorJordi</dc:creator>upnp:genre""</upnp:genre>upnp:artistJordi</upnp:artist>upnp:albumNº1 90's Vol.12</upnp:album>upnp:albumArtURIhttp://resources.tidal.com/images/0ddcbf48/d1b9/4b90/9ab2/d90bc22ad354/640x640.jpg</upnp:albumArtURI>upnp:originalTrackNumber24</upnp:originalTrackNumber>

PlayMedium: NETWORK

RecordMedium: NOT_IMPLEMENTED

WriteStatus: NOT_IMPLEMENTED

Current transport actions:

Play,Stop,Next,Previous,Pause,Restart

Current device AVT service description:

<?xml version="1.0"?>

1

0

urn:schemas-denon-com:device:AiosDevice:1

Marantz PM7000N

Marantz

http://www.marantz.com

Marantz PM7000N

Aios 4.025

BLL27190900280

uuid:4d7b0675-1c74-1160-0080-0005cdb3dbd6

urn:schemas-upnp-org:device:MediaRenderer:1

Marantz PM7000N

Marantz

http://www.marantz.com

Marantz PM7000N

Aios 4.025

uuid:bd84ddb6-c891-1b76-0080-0005cdb3dbd6

qq:X_QPlay_SoftwareCapabilityQPlay:1</qq:X_QPlay_SoftwareCapability>

urn:schemas-upnp-org:service:AVTransport:1

urn:upnp-org:serviceId:AVTransport

/upnp/scpd/renderer_dvc/AVTransport.xml

/upnp/control/renderer_dvc/AVTransport

/upnp/event/renderer_dvc/AVTransport

urn:schemas-upnp-org:service:ConnectionManager:1

urn:upnp-org:serviceId:ConnectionManager

/upnp/scpd/renderer_dvc/ConnectionManager.xml

/upnp/control/renderer_dvc/ConnectionManager

/upnp/event/renderer_dvc/ConnectionManager

urn:schemas-upnp-org:service:RenderingControl:1

urn:upnp-org:serviceId:RenderingControl

/upnp/scpd/renderer_dvc/RenderingControl.xml

/upnp/control/renderer_dvc/RenderingControl

/upnp/event/renderer_dvc/RenderingControl

urn:schemas-denon-com:device:AiosServices:1

AiosServices

Marantz

http://www.marantz.com

Marantz PM7000N

Aios 4.025

uuid:4b2ad4aa-1fc3-1eee-0080-0005cdb3dbd6

urn:schemas-denon-com:service:ErrorHandler:1

urn:denon-com:serviceId:ErrorHandler

/upnp/scpd/AiosServicesDvc/ErrorHandler.xml

/upnp/control/AiosServicesDvc/ErrorHandler

/upnp/event/AiosServicesDvc/ErrorHandler

urn:schemas-denon-com:service:ZoneControl:2

urn:denon-com:serviceId:ZoneControl

/upnp/scpd/AiosServicesDvc/ZoneControl.xml

/upnp/control/AiosServicesDvc/ZoneControl

/upnp/event/AiosServicesDvc/ZoneControl

urn:schemas-denon-com:service:GroupControl:1

urn:denon-com:serviceId:GroupControl

/upnp/scpd/AiosServicesDvc/GroupControl.xml

/upnp/control/AiosServicesDvc/GroupControl

/upnp/event/AiosServicesDvc/GroupControl

urn:schemas-denon-com:device:ACT-Denon:1

Marantz PM7000N

Marantz

http://www.marantz.com

Marantz PM7000N

Aios 4.025

BLL27190900280

uuid:77cfb03f-186d-408d-d12f-e5a82b56477f

AIOS:0001

<capability_version>2</capability_version>

1715779858

<firmware_date>Thu 2024-05-16 00:31:04</firmware_date>

<firmware_version>3.19.350</firmware_version>

00:05:CD:B3:DB:D4

en_NA

4

Aios 4.025

1

Production

00:05:CD:B3:DB:D6

urn:schemas-denon-com:service:ACT:1

urn:denon-com:serviceId:ACT

/ACT/SCPD.xml

/ACT/control

/ACT/event

urn:schemas-upnp-org:device:MediaServer:1

Marantz PM7000N

Marantz

http://www.marantz.com

Shares User defined folders and files to other Universal Plug and Play media devices.

Marantz PM7000N

Aios 4.025

BLL27190900280

uuid:cb238573-c03e-bbed-ddac-9f72c1c6a021

<avega_media_server:X_VirtualServersSupported>True</avega_media_server:X_VirtualServersSupported>

<avega_media_server:X_VirtualServersSupported>True</avega_media_server:X_VirtualServersSupported>

<avega_media_server:X_VirtualServersSupported>True</avega_media_server:X_VirtualServersSupported>

<avega_media_server:X_VirtualServersSupported>True</avega_media_server:X_VirtualServersSupported>

urn:schemas-upnp-org:service:ContentDirectory:1

urn:upnp-org:serviceId:ContentDirectory

/upnp/scpd/ams_dvc/ContentDirectory.xml

/upnp/control/ams_dvc/ContentDirectory

/upnp/event/ams_dvc/ContentDirectory

urn:schemas-upnp-org:service:ConnectionManager:1

urn:upnp-org:serviceId:ConnectionManager

/upnp/scpd/ams_dvc/ConnectionManager.xml

/upnp/control/ams_dvc/ConnectionManager

/upnp/event/ams_dvc/ConnectionManager

Current device RootDevice description:

<?xml version="1.0"?>

1

0

urn:schemas-denon-com:device:AiosDevice:1

Marantz PM7000N

Marantz

http://www.marantz.com

Marantz PM7000N

Aios 4.025

BLL27190900280

uuid:4d7b0675-1c74-1160-0080-0005cdb3dbd6

urn:schemas-upnp-org:device:MediaRenderer:1

Marantz PM7000N

Marantz

http://www.marantz.com

Marantz PM7000N

Aios 4.025

uuid:bd84ddb6-c891-1b76-0080-0005cdb3dbd6

qq:X_QPlay_SoftwareCapabilityQPlay:1</qq:X_QPlay_SoftwareCapability>

urn:schemas-upnp-org:service:AVTransport:1

urn:upnp-org:serviceId:AVTransport

/upnp/scpd/renderer_dvc/AVTransport.xml

/upnp/control/renderer_dvc/AVTransport

/upnp/event/renderer_dvc/AVTransport

urn:schemas-upnp-org:service:ConnectionManager:1

urn:upnp-org:serviceId:ConnectionManager

/upnp/scpd/renderer_dvc/ConnectionManager.xml

/upnp/control/renderer_dvc/ConnectionManager

/upnp/event/renderer_dvc/ConnectionManager

urn:schemas-upnp-org:service:RenderingControl:1

urn:upnp-org:serviceId:RenderingControl

/upnp/scpd/renderer_dvc/RenderingControl.xml

/upnp/control/renderer_dvc/RenderingControl

/upnp/event/renderer_dvc/RenderingControl

urn:schemas-denon-com:device:AiosServices:1

AiosServices

Marantz

http://www.marantz.com

Marantz PM7000N

Aios 4.025

uuid:4b2ad4aa-1fc3-1eee-0080-0005cdb3dbd6

urn:schemas-denon-com:service:ErrorHandler:1

urn:denon-com:serviceId:ErrorHandler

/upnp/scpd/AiosServicesDvc/ErrorHandler.xml

/upnp/control/AiosServicesDvc/ErrorHandler

/upnp/event/AiosServicesDvc/ErrorHandler

urn:schemas-denon-com:service:ZoneControl:2

urn:denon-com:serviceId:ZoneControl

/upnp/scpd/AiosServicesDvc/ZoneControl.xml

/upnp/control/AiosServicesDvc/ZoneControl

/upnp/event/AiosServicesDvc/ZoneControl

urn:schemas-denon-com:service:GroupControl:1

urn:denon-com:serviceId:GroupControl

/upnp/scpd/AiosServicesDvc/GroupControl.xml

/upnp/control/AiosServicesDvc/GroupControl

/upnp/event/AiosServicesDvc/GroupControl

urn:schemas-denon-com:device:ACT-Denon:1

Marantz PM7000N

Marantz

http://www.marantz.com

Marantz PM7000N

Aios 4.025

BLL27190900280

uuid:77cfb03f-186d-408d-d12f-e5a82b56477f

AIOS:0001

<capability_version>2</capability_version>

1715779858

<firmware_date>Thu 2024-05-16 00:31:04</firmware_date>

<firmware_version>3.19.350</firmware_version>

00:05:CD:B3:DB:D4

en_NA

4

Aios 4.025

1

Production

00:05:CD:B3:DB:D6

urn:schemas-denon-com:service:ACT:1

urn:denon-com:serviceId:ACT

/ACT/SCPD.xml

/ACT/control

/ACT/event

urn:schemas-upnp-org:device:MediaServer:1

Marantz PM7000N

Marantz

http://www.marantz.com

Shares User defined folders and files to other Universal Plug and Play media devices.

Marantz PM7000N

Aios 4.025

BLL27190900280

uuid:cb238573-c03e-bbed-ddac-9f72c1c6a021

<avega_media_server:X_VirtualServersSupported>True</avega_media_server:X_VirtualServersSupported>

<avega_media_server:X_VirtualServersSupported>True</avega_media_server:X_VirtualServersSupported>

<avega_media_server:X_VirtualServersSupported>True</avega_media_server:X_VirtualServersSupported>

<avega_media_server:X_VirtualServersSupported>True</avega_media_server:X_VirtualServersSupported>

urn:schemas-upnp-org:service:ContentDirectory:1

urn:upnp-org:serviceId:ContentDirectory

/upnp/scpd/ams_dvc/ContentDirectory.xml

/upnp/control/ams_dvc/ContentDirectory

/upnp/event/ams_dvc/ContentDirectory

urn:schemas-upnp-org:service:ConnectionManager:1

urn:upnp-org:serviceId:ConnectionManager

/upnp/scpd/ams_dvc/ConnectionManager.xml

/upnp/control/ams_dvc/ConnectionManager

/upnp/event/ams_dvc/ConnectionManager

UPnP devices found : 1

Device #0: Marantz PM7000N

UID: uuid:4d7b0675-1c74-1160-0080-0005cdb3dbd6

Location: http://192.168.0.4:60006/upnp/desc/aios_device/aios_device.xml

Manufacturer: Marantz

Model name: Marantz PM7000N

Local

Max. memory for audio buffers: 10460MB

Local Audio Engine: WASAPI

Use max I/O buffer size: ON

Local devices found : 2

Device #0: Alto-falantes (High Definition Audio Device)

Manufacturer: Microsoft

Model UID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_15586555&REV_1003

UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{7ffb51b3-46a2-47e1-b7e0-e0edb69b2505}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

Model name: Audio Device on High Definition Audio Bus

Device #1: Áudio Digital (S/PDIF) (High Definition Audio Device)

Manufacturer: Microsoft

Model UID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_15586555&REV_1003

UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{ab60acf9-b134-4ba6-8593-2865a3ac3f55}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

Model name: Audio Device on High Definition Audio Bus

Chromecast

Chromecast devices found : 0

Can you disable the software volume control in Audirvāna and check if you still have your behavior?

I can’t change it.

Were you playing a song when you made the screenshot?

on Marantz

Please click on the lock icon at the bottom right of Audirvāna and try to disable the software volume control.

The “Software Volume Controle” button is disabled when I select marantz pm7000n device.

If you try to put the max volume limit at 100% and change the volume control +/- step to 1 dB, does it helps?

Looks like it resolved, I no longer detected the problem. Thank! As for that other problem, I can’t use any plug-in while playing a music, simply dont’t show the plug-in popup during execution. Besides, I think plug-in not are working even at background.

1 Like

Antoine, need I open another topic to treat about this issue (plug-in problem) ?

Not needed. As you are playing to a UPNP endpoint, you can’t see your plugin while you are playing to such output. However If you disable the option and make changes to the plugin without music playing, then you will hear the changes made by the plugin.