Audirvana Remote Android unable to connect

Hello.

I’m sure it’s been discussed before but I can’t find a solution in the forum.
New to Audirvana here.
Installed latest Audirvana Studio to new mini-PC with Windows 11 and paid subscription.
Intention is to run this mini-PC headless.

Installed Audirvana Remote Android to two devices, cell phone and tablet.

In cell phone, Remote gives straight message that no computer was recognized.
In tablet, Remote shows mini-PC (Beelink) but then again gives straight message that no computer was recognized.

All devices are in the same network.
Firewall on mini-PC allows Audirvana connections.
Then I disabled Firewall completely.

Audirvana without remote control is useless to me.
Very frustrating experience so far.

What the solution might be?

Thank you very much.

Hi @kokixx,

Can you please try to connect with the firewall activated?

Hello.
I just did. Same problem.
I’m on a Private network.
Incoming connections are not blocked.
Audirvana Studio is the allowed through firewall settings.
Nothing.

Can you try to clear the cache of your App before trying to connect again? Here is how to do this:

Thank you for the response.
Problem the same.
Is it possible that the distance between the router and the mini-PC plays some role?
Mini-PC is connected to the router via WiFi.
Router is by the entrance door of the apartment.
Mini-PC is in the office room, about 7 meters away.
Cell phone or tablet remote don’t work whether I’m in the office close to the mini-PC or in the living room in between.

Still no solution to the problem. Can it be that Audirvana Remote is installed in older Android 7 devices?

So, even with no Android remote I’m giving Audirvana a try. Streaming from my miniPC to my stereo via wifi sometimes has problems. Sometime it just stops. Must be a bandwidth problem but my other streaming service works faultlessly all the time. Is there a setting I could change inside the Audirvana to make it run smoothly?

Hi @kokixx,

Can you send us a copy of the “Debug Info” when you have this issue? You can get it in Audirvana Settings>My account

Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message

Hi @Antoine

Last night I used Audirvana faultlessly for three hours. Now I’m using it also faultlessly. It’s streaming to my amp with no proble. Maybe it was a bug back at the beginning.

But just for the sake of it I’m posting the debug info. If you thing something looks weird or could be changed for the better, let me know.

Audirvana Studio 2.3.4 (20304)

Windows 11 (22000) with 16GB physical RAM

Connected account of : Konstantinos XXXXXXXX

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins ACTIVE in realtime mode
	VST3 plugin #0: C:\Program Files\Common Files\VST3\Marvel GEQ.vst3
		ClassID: C40CD0E0899D4484BFB44A40B57B62C4
	VST3 plugin #1: None
	VST3 plugin #2: None
	VST3 plugin #3: None

UPSAMPLING:
r8brain to DSD128 with filter type B 7th order
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear

AUDIO VOLUME:
Max allowed volume: 85.4268
Replay Gain: by track
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 0 folders
Library database path: C:\Users\kkirk\AppData\Local\Packages\Audirvana.Audirvana-4118-9684-d80dbb7827cd_q3nymrkmej12j\LocalCache\Local\Audirvana\Audirvana\AudirvanaDatabase.sqlite

Local audio files fingerprinting
Tracks with no MBID: 49

Remote Control server:
Listening on 192.168.1.8 on port 51549

ACTIVE STREAMING SERVICES
TIDAL: Connected as PREMIUM

=================== AUDIO DEVICE ========================

Active method: UPnP

Preferred device: [UPnP] Uniti Atom Model UID:Naim Audio Uniti Atom UID:uuid:419f10eb-69cd-4273-acd1-10b873809d10

Currently playing to UPnP device at 24 bits 5644.8kHz
Selected device:Uniti Atom
Manufacturer: Naim Audio
Model name: Uniti Atom
Model UID: Naim Audio Uniti Atom
UID: uuid:419f10eb-69cd-4273-acd1-10b873809d10
UPnP device at http://192.168.1.1:58303/419f10eb-69cd-4273-acd1-10b873809d10.xml

8 available sample rates up to 5644800Hz
44100
48000
88200
96000
176400
192000
2822400
5644800

Volume control: Yes
Max volume alert: Enabled

MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA
DSD capability: Raw DSD (MSB)

Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

UPnP set capabilities
Maximum PCM frequency set: 192000Hz
Maximum PCM bitdepth set: 24
Maximum DSD rate set: DSD128
Avoid RAW PCM streams: No
Unwanted playback stop workaround: No

UPnP / DLNA supported protocols :
http-get::text/xml:dlna.org_pn=didl_s
http-get:
:audio/vnd.dlna.adts:dlna.org_pn=heaacv2_l2_320
http-get::audio/x-ms-wma:dlna.org_pn=wmafull
http-get:
:audio/x-ms-wma:dlna.org_pn=wmabase
http-get::audio/3gpp:dlna.org_pn=heaacv2_l2_320
http-get:
:audio/mp4:dlna.org_pn=heaacv2_l2_320
http-get::audio/l16;rate=48000;channels=1:dlna.org_pn=lpcm
http-get:
:audio/l16;rate=48000;channels=2:dlna.org_pn=lpcm
http-get::audio/l16;rate=44100;channels=1:dlna.org_pn=lpcm
http-get:
:audio/l16;rate=44100;channels=2:dlna.org_pn=lpcm
http-get::audio/mpeg:dlna.org_pn=mp3
rtsp-rtp-udp:
:text/xml:dlna.org_pn=didl_s
rtsp-rtp-udp::audio/vnd.dlna.adts:dlna.org_pn=heaacv2_l2_320
rtsp-rtp-udp:
:audio/x-ms-wma:dlna.org_pn=wmafull
rtsp-rtp-udp::audio/x-ms-wma:dlna.org_pn=wmabase
rtsp-rtp-udp:
:audio/3gpp:dlna.org_pn=heaacv2_l2_320
rtsp-rtp-udp::audio/mp4:dlna.org_pn=heaacv2_l2_320
rtsp-rtp-udp:
:audio/l16;rate=48000;channels=1:dlna.org_pn=lpcm
rtsp-rtp-udp::audio/l16;rate=48000;channels=2:dlna.org_pn=lpcm
rtsp-rtp-udp:
:audio/l16;rate=44100;channels=1:dlna.org_pn=lpcm
rtsp-rtp-udp::audio/l16;rate=44100;channels=2:dlna.org_pn=lpcm
rtsp-rtp-udp:
:audio/mpeg:dlna.org_pn=mp3
http-get::audio/l16;rate=44100;channels=1:
http-get::audio/mp4:
http-get::audio/l16;rate=44100;channels=2:
http-get::audio/aac:
http-get::text/xml:
http-get::audio/vnd.dlna.adts:
http-get::audio/vorbis:
http-get::audio/x-m4a:
http-get::audio/x-wav:
http-get::audio/l16;rate=48000;channels=1:
http-get::audio/l16;rate=48000;channels=2:
http-get::audio/mpeg:
http-get::audio/x-ms-wma:
http-get::audio/x-aiff:
http-get::audio/aiff:
http-get::audio/x-dsf:
http-get::audio/x_pm_flac:
http-get::application/ogg:
http-get::audio/wave:
http-get::audio/x-dff:
http-get::audio/3gpp:
http-get::audio/x-flac:
http-get::audio/flac:
http-get::audio/ogg:
http-get::audio/wav:
http-get::audio/m4a:
rtsp-rtp-udp::audio/l16;rate=44100;channels=1:
rtsp-rtp-udp::audio/mp4:
rtsp-rtp-udp::audio/l16;rate=44100;channels=2:
rtsp-rtp-udp::audio/aac:
rtsp-rtp-udp::text/xml:
rtsp-rtp-udp::audio/vnd.dlna.adts:
rtsp-rtp-udp::audio/vorbis:
rtsp-rtp-udp::audio/x-m4a:
rtsp-rtp-udp::audio/x-wav:
rtsp-rtp-udp::audio/l16;rate=48000;channels=1:
rtsp-rtp-udp::audio/l16;rate=48000;channels=2:
rtsp-rtp-udp::audio/mpeg:
rtsp-rtp-udp::audio/x-ms-wma:
rtsp-rtp-udp::audio/x-aiff:
rtsp-rtp-udp::audio/aiff:
rtsp-rtp-udp::audio/x-dsf:
rtsp-rtp-udp::audio/x_pm_flac:
rtsp-rtp-udp::application/ogg:
rtsp-rtp-udp::audio/wave:
rtsp-rtp-udp::audio/x-dff:
rtsp-rtp-udp::audio/3gpp:
rtsp-rtp-udp::audio/x-flac:
rtsp-rtp-udp::audio/flac:
rtsp-rtp-udp::audio/ogg:
rtsp-rtp-udp::audio/wav:
rtsp-rtp-udp::audio/m4a:
DLNA 1.5: Yes
Native Gapless playback: Yes
Universal Gapless playback active: No
Missing events workaround: No
Can play native DSD: Yes
Volume Control: dB
Number of channels: 2
Use as stereo device only: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 16bit little endian 44.1kHz finite length
2 ch Integer PCM 24bit little endian 44.1kHz finite length
2 ch Integer PCM 16bit little endian 88.2kHz finite length
2 ch Integer PCM 24bit little endian 88.2kHz finite length
2 ch Integer PCM 16bit little endian 176.4kHz finite length
2 ch Integer PCM 24bit little endian 176.4kHz finite length
2 ch Integer PCM 16bit little endian 48kHz finite length
2 ch Integer PCM 24bit little endian 48kHz finite length
2 ch Integer PCM 16bit little endian 96kHz finite length
2 ch Integer PCM 24bit little endian 96kHz finite length
2 ch Integer PCM 16bit little endian 192kHz finite length
2 ch Integer PCM 24bit little endian 192kHz finite length
2 ch DSD 8bit little endian in 8bit chunk 2822.4kHz finite length
2 ch DSD 8bit little endian in 8bit chunk 5644.8kHz finite length

Current device transportInfo:
CurrentTransportState: PLAYING
CurrentTransportStatus: OK
CurrentSpeed: 1

Current device MediaInfo:
NrTracks: 1
MediaDuration: 0:04:52
CurrentURI: http://192.168.1.8:49152/audirvana/audio_4.dff
CurrentURIMetadata:

dc:titleYou On The Run</dc:title>
dc:creatorThe Black Angels</dc:creator>
upnp:artistThe Black Angels</upnp:artist>
upnp:genre</upnp:genre>
upnp:albumArtURIhttp://resources.tidal.com/images/0adf42a9/8a32/4235/8942/fe48cc5101cd/640x640.jpg</upnp:albumArtURI>
upnp:albumDirections To See A Ghost</upnp:album>
upnp:originalTrackNumber1</upnp:originalTrackNumber>
upnp:classobject.item.audioItem.musicTrack</upnp:class>
http://192.168.1.8:49152/audirvana/audio_4.dff

nextURI: http://192.168.1.8:49152/audirvana/audio_6.dff
nextURIMetadata: <DIDL-Lite xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:upnp="urn:schemas-upnp-org:metadata-1-0/upnp/" xmlns="urn:schemas-upnp-org:metadata-1-0/DIDL-Lite/" xmlns:dlna="urn:schemas-dlna-org:metadata-1-0/">
Doves The Black Angels The Black Angels http://resources.tidal.com/images/0adf42a9/8a32/4235/8942/fe48cc5101cd/640x640.jpg Directions To See A Ghost 2 object.item.audioItem.musicTrack http://192.168.1.8:49152/audirvana/audio_6.dff
PlayMedium: NETWORK
RecordMedium: NOT_IMPLEMENTED
WriteStatus: NOT_IMPLEMENTED

Current transport actions:
Pause,Stop,Next,Seek

Current device AVT service description:

<?xml version="1.0"?> 1 0 QPlay:2 urn:schemas-upnp-org:device:MediaRenderer:1 Uniti Atom Naim Audio http://www.naimaudio.com/ Naim all-in-one audio player Uniti Atom 20-004-0028 https://www.naimaudio.com/product/uniti-atom 463404 uuid:419f10eb-69cd-4273-acd1-10b873809d10 image/png 120 120 24 /LibRygelRenderer-120x120x24.png image/png 48 48 24 /LibRygelRenderer-48x48x24.png image/png 32 32 24 /LibRygelRenderer-32x32x24.png image/png 128 128 24 /LibRygelRenderer-128x128x24.png image/png 240 240 24 /LibRygelRenderer-240x240x24.png image/png 480 480 24 /LibRygelRenderer-480x480x24.png image/png 600 600 24 /LibRygelRenderer-600x600x24.png image/jpeg 120 120 24 /LibRygelRenderer-120x120x24.jpg image/jpeg 48 48 24 /LibRygelRenderer-48x48x24.jpg image/jpeg 32 32 24 /LibRygelRenderer-32x32x24.jpg image/jpeg 128 128 24 /LibRygelRenderer-128x128x24.jpg image/jpeg 240 240 24 /LibRygelRenderer-240x240x24.jpg image/jpeg 480 480 24 /LibRygelRenderer-480x480x24.jpg image/jpeg 600 600 24 /LibRygelRenderer-600x600x24.jpg urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /xml/ConnectionManager.xml /Control/LibRygelRenderer/RygelSinkConnectionManager /Event/LibRygelRenderer/RygelSinkConnectionManager urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /xml/AVTransport2.xml /Control/LibRygelRenderer/RygelAVTransport /Event/LibRygelRenderer/RygelAVTransport urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /xml/RenderingControl2.xml /Control/LibRygelRenderer/RygelRenderingControl /Event/LibRygelRenderer/RygelRenderingControl http://192.168.1.1:80/ DMR-1.51

Current device RootDevice description:

<?xml version="1.0"?> 1 0 QPlay:2 urn:schemas-upnp-org:device:MediaRenderer:1 Uniti Atom Naim Audio http://www.naimaudio.com/ Naim all-in-one audio player Uniti Atom 20-004-0028 https://www.naimaudio.com/product/uniti-atom 463404 uuid:419f10eb-69cd-4273-acd1-10b873809d10 image/png 120 120 24 /LibRygelRenderer-120x120x24.png image/png 48 48 24 /LibRygelRenderer-48x48x24.png image/png 32 32 24 /LibRygelRenderer-32x32x24.png image/png 128 128 24 /LibRygelRenderer-128x128x24.png image/png 240 240 24 /LibRygelRenderer-240x240x24.png image/png 480 480 24 /LibRygelRenderer-480x480x24.png image/png 600 600 24 /LibRygelRenderer-600x600x24.png image/jpeg 120 120 24 /LibRygelRenderer-120x120x24.jpg image/jpeg 48 48 24 /LibRygelRenderer-48x48x24.jpg image/jpeg 32 32 24 /LibRygelRenderer-32x32x24.jpg image/jpeg 128 128 24 /LibRygelRenderer-128x128x24.jpg image/jpeg 240 240 24 /LibRygelRenderer-240x240x24.jpg image/jpeg 480 480 24 /LibRygelRenderer-480x480x24.jpg image/jpeg 600 600 24 /LibRygelRenderer-600x600x24.jpg urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /xml/ConnectionManager.xml /Control/LibRygelRenderer/RygelSinkConnectionManager /Event/LibRygelRenderer/RygelSinkConnectionManager urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /xml/AVTransport2.xml /Control/LibRygelRenderer/RygelAVTransport /Event/LibRygelRenderer/RygelAVTransport urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /xml/RenderingControl2.xml /Control/LibRygelRenderer/RygelRenderingControl /Event/LibRygelRenderer/RygelRenderingControl http://192.168.1.1:80/ DMR-1.51

UPnP devices found : 1
Device #0: Uniti Atom
UID: uuid:419f10eb-69cd-4273-acd1-10b873809d10
Location: http://192.168.1.1:58303/419f10eb-69cd-4273-acd1-10b873809d10.xml
Manufacturer: Naim Audio
Model name: Uniti Atom

Local

Max. memory for audio buffers: 11024MB

Local Audio Engine: ASIO 1932475441
Driver version 1769370213
Use max I/O buffer size: ON

Local devices found : 0

Chromecast

Chromecast devices found : 1
Device #0: Uniti Atom
ID: DnsSd#Uniti-Atom-d0a8d8a6ac13599f41441d03ee36844f._googlecast._tcp.local#0
Model name: Uniti Atom

@Antoine I just encountered another problem. All this time I streamed music from TIDAL, all OK. Then I started saving my favourite radio stations only to find that none is playing. They all stream low bitrate mp3 but none of them is loading the stream to play. Bugger. What’s wrong now?

So, I saw that another user had the same problem. Radio stations play normally via WASAPI and the computer speakers. When choosing to send the stream via UPNP to my amp (via WASAPI or ASIO or KERNEL), no sound is heard through my amp and speakers.
Weird. Is this a normal behavior?
So far, two problems with Audirvana:

  1. Can’t connect Audirvana remote on my Android devices to control the server on a Windows 11 pc.
  2. Radio streams are not going to my amp.

Hi @kokixx,

For the radio issue, can you go in your device audio settings in Audirvāna Studio and enable the option to not sent raw PCM stream? After doing this, please try again to play any radio station.

And for Android, I’m really sorry for this, we are working a lot of the Remote and we will soon release a beta version that may help for your connexion issue. Would you like to be part of it?

Hi @Antoine
I toggled the raw PCM stream on and off and made no difference, no radio was heard.
The problem I found was with the upsampling. I had upsampling on to DSD128. When I deactivated upsampling to DSD, the radio was heard from my amp and speakers. Is this normal?

As for the beta version of the remote, thank you very much for the proposal but for the time being I’m not a very regular listener due to work and I think I can’t be of much help.
Of course I will try the new version when is out.

For the record, only the upsampling to DSD (64 or 128) made the problem with no radio sound.
Upsampling to PCM (any method) let the radio play normally through my amp and speakers.

Hi @kokixx,

If you try to upsample a track to DSD but not a radio, does it works properly?

@Antoine
Yes, any track from TIDAL works properly when upsampled to DSD.
I haven’t tried playing my local files yet, there are on an external HDD connected to my previous PC.