Audirvana stops randomly

Hi! I’m from Norway. Love the Audirvana, but now there is a problem that has been there since the star, but now is getting real annoying!

Playback just randomly stops, and I have to restart Audirvana to make it play again, this is driving me crazy. I have tried several solutions, also those in this tread, nothing works.

I usually play om Lenovo Thinkpad, I’m using a iFi micro iDSD Black-Label, (iFi (by AMR) HD+ USB Audio), latest driver 3.2, and firmware and V5.3c, I use Tidal Master as streamer. Windows 10 Pro 64-bit, Audirvana 3.5.38. Please help, or I can’t use this software!

Love from Norway

Hello @Anatman,

Can you send me a copy of the “Debug Info”? You can get it in Audirvana Settings>General>Debug Info

Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message

Damn, sendt it to your “no-reply” email. Ok, here it comes:

Audirvana 3.5.38

SIGNAL PROCESSING:

Polarity Inversion:
Globally: OFF
Per track: OFF
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: by track
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 0 folders
Library database path: C:\Users\svein\AppData\Local\Audirvana\AudirvanaPlus\AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
TIDAL: Connected as HIFI

=================== AUDIO DEVICE ========================

Max. memory for audio buffers: 3110MB

Local Audio Engine:ASIO 2 driver version 794

Preferred device:
iFi (by AMR) HD USB Audio
Model UID:iFi (by AMR) HD USB Audio
UID:iFi (by AMR) HD USB Audio

Hello @Anatman, I don’t see the whole debug info, can you click on the button in the settings and paste it here?

Audirvana 3.5.38

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: OFF
Effects plugins ACTIVE in realtime mode
	VST3 plugin #0: C:\Program Files\Common Files\VST3\SonEQFree.vst3
		ClassID: F2AEE70D00DE4F4E536F6E69536F4551
	VST3 plugin #1: None
	VST3 plugin #2: None
	VST3 plugin #3: None

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 0 folders
Library database path: C:\Users\svein\AppData\Local\Audirvana\AudirvanaPlus\AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
TIDAL: Connected as HIFI

=================== AUDIO DEVICE ========================

Max. memory for audio buffers: 3110MB

Local Audio Engine:WASAPI

Preferred device:
iFi (by AMR) HD USB Audio
Model UID:iFi (by AMR) HD USB Audio
UID:iFi (by AMR) HD USB Audio

Active Sample Rate: 48kHz

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
DAC (iFi (by AMR) HD+ USB Audio) Manufacturer:
Model UID:DAC (iFi (by AMR) HD+ USB Audio) UID:\?\SWD#MMDEVAPI#{0.0.0.00000000}.{1a4acbba-8c60-47a5-bcb5-9b6fbd25b83e}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000
Volume Control
Physical: No
Virtual: No
MQA capability
Auto-detect MQA devices: Yes
MQA Renderer device
DSD capability: DSD via PCM 1.1
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 16bit little endian 44.1kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 44.1kHz
2 ch Integer PCM 32bit little endian 44.1kHz
2 ch Integer PCM 16bit little endian 48kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 48kHz
2 ch Integer PCM 32bit little endian 48kHz
2 ch Integer PCM 16bit little endian 88.2kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 88.2kHz
2 ch Integer PCM 32bit little endian 88.2kHz
2 ch Integer PCM 16bit little endian 96kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 96kHz
2 ch Integer PCM 32bit little endian 96kHz
2 ch Integer PCM 16bit little endian 176.4kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 176.4kHz
2 ch Integer PCM 32bit little endian 176.4kHz
2 ch Integer PCM 16bit little endian 192kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 192kHz
2 ch Integer PCM 32bit little endian 192kHz

Local devices found : 1
Device #0: DAC (iFi (by AMR) HD+ USB Audio) Manufacturer: Model UID: DAC (iFi (by AMR) HD+ USB Audio) UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{1a4acbba-8c60-47a5-bcb5-9b6fbd25b83e}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

UPnP devices found : 0

Have you tried to deactivate MQA auto-detection and set it manually on MQA Renderer?

No, but I’ll try now. Thank you, I’ll report back.