Audirvana Studio does not work, even if I have paid for a subscription

Hi, when I start Studio and log in, it writes that the subscription has expired and links me to my account.
I bought an annual subscription and it says that I have a subscription until May 31, 2022
I tried to reinstall Audirvana. Unsuccessfully.
I tried to disconnect the device (my computer), also without success.
I tried reinstalling my MacOS and it didn’t help either, Audirvana doesn’t work even though I got paid.
Please help!


A few more details might help. What OS version? What error shows up?

MacOS 11.4. Big Sur.
Writes subscription expired.

The trial version also wrote this bug

Yes, I use the correct username and password

I’ve been writing with them for two weeks now and it hasn’t helped yet.

Unfortunately this looks like something only Audirvana can fix. Can you log into your account without going through the app? What’s the status of your subscription doing that?

I have a subscription until 31.5.2022

I will log in to my account normally.

I am having the same problem. I just paid for 1 year subscription but it’s telling me my trial period ended and to go to my account. In my account, subscription is current

Login into and check the status there.

Disconnect the registered device, restart Audirvana and perform the login.